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Patient Accounts Associate Jobs in Wisconsin (NOW HIRING)

GI Associates

Patient Account Specialist

Wausau, WI · On-site

$19.75 - $25.25/hr

As part of our continued growth, GI Associates is seeking a Patient Accounts Specialist to join our team!In this role, you'll help ensure our patients receive accurate, timely billing while ...

GI Associates

Patient Account Specialist

Wausau, WI · On-site

$19.75 - $25.25/hr

As part of our continued growth, GI Associates is seeking a Patient Accounts Specialist to join our team! In this role, you'll help ensure our patients receive accurate, timely billing while ...

Green Bay Oncology

Patient Access Coordinator I

Green Bay, WI · On-site

$16.50 - $21/hr

Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts.Optimizes patient satisfaction, provider time, and treatment/exam ...

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Patient Accounts Associate information

What is a patient accounts associate?

Patient Accounts Associates are administrative professionals who manage and process patient billing and financial records in healthcare settings. They are responsible for verifying insurance information, processing payments, resolving billing discrepancies, and assisting patients with questions about their accounts. Their work ensures that hospitals and clinics receive accurate payments and that patients understand their financial obligations. They often interact with both patients and insurance companies to facilitate smooth billing operations.

What are the key skills and qualifications needed to thrive as a patient accounts associate?

To thrive as a Patient Accounts Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are typically required. Attention to detail, strong organizational skills, and effective communication are valuable soft skills in this position. These competencies are crucial for ensuring accurate billing, timely payments, and positive patient experiences in healthcare settings.

What are some of the main challenges patient accounts associates face when managing billing and insurance claims?

Patient Accounts Associates often encounter challenges such as navigating complex insurance policies, ensuring accurate patient information, and keeping up with frequent changes in healthcare regulations. They must pay close attention to detail to avoid billing errors and denials, and often communicate with both patients and insurance companies to resolve discrepancies. Strong organizational skills and the ability to work collaboratively within a healthcare team are essential for success in this role.

What is the difference between Patient Accounts Associate vs Medical Billing Specialist?

AspectPatient Accounts AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical billing often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical billing companies, healthcare providers, hospitals
Primary ResponsibilitiesPatient account management, billing, payment postingClaims submission, coding, reimbursement processing

The Patient Accounts Associate primarily handles patient billing and account management, focusing on patient interactions and payments. In contrast, the Medical Billing Specialist concentrates on insurance claims, coding, and reimbursement processes. Both roles require knowledge of healthcare billing procedures and may overlap in some tasks, but they serve different aspects of the revenue cycle in healthcare settings.

What cities in Wisconsin are hiring for Patient Accounts Associate jobs?

Cities in Wisconsin with the most Patient Accounts Associate job openings:

Patient Accounts Associate jobs near you

Patient Account Specialist

Wausau, WI • On-site

GI Associates
See more jobs at GI Associatesexternal

$19.75 - $25.25/hr

Full-time

Re-posted 6 days ago

Job description

As part of our continued growth, GI Associates is seeking a Patient Accounts Specialist to join our team!In this role, you'll help ensure our patients receive accurate, timely billing while supporting the financial operations that keep our practice running smoothly. From processing payments and submitting insurance claims to researching denials and assisting patients with billing questions, you'll play a key role in delivering excellent service and maintaining the integrity of our revenue cycle!We're looking for someone who enjoys problem-solving, has strong attention to detail, and thrives in a fast-paced, team-oriented environment. Whether you're communicating with insurance companies, researching complex claims, or helping patients better understand their accounts, your work will have a meaningful impact on both our patients and our organization.This is a full-time, on-site position located at our Wausau office. If you're ready to join a collaborative team that values accuracy, accountability, and exceptional patient service, we encourage you to apply today! Essential Job Functions and ResponsibilitiesCompletes daily data entry of all incoming accounts receivable payments including personal payments, insurance payments, interest, medical records fees, and miscellaneous deposits.Posts electronic remittance advice (ERA) or explanation of benefits (EOB) to reflect accurate insurance payments, contractual adjustments, denials and recoupments. Performs daily electronic transmission of claims and patient statements. Verifies successful claims submission by reviewing clearinghouse reports for acceptance and/or rejection.Prints and mails paper claims with appropriate documentation.Researches all claim denials, provider level balances (PLB), offsets, recoupments, and incorrect payments or adjustments.Prepares patient or insurance refund paperwork for processing of credit balances within 60 days of discovery.Maintains daily cash flow chart, balances daily posting and insurance checks, and runs adding machine tape for deposit and prepares daily deposit for the bank. Researches monthly aged account receivable lists to assure that accounts receivable levels are within organization targets. Receives billing calls, answers questions, and assists patients with issues they may have regarding their accounts, and receives collection calls on delinquent accounts and arranges payment plans, or refers to financial counselor, if appropriate. Contacts insurance companies and other agencies regarding patient issues, benefits, or claim concerns. Maintains up-to-date knowledge of rules and regulations for medical billing. Maintains detailed and thorough knowledge of payer-specific laws and requirements to submit claims in a legal and compliant manner.Performs other duties as assigned. Minimum QualificationsEducationHigh school diploma or equivalent required.Licensure/CertificationAdvanced training/certification in medical billing, coding, and/or insurance preferred.ExperienceMinimum of one-year experience in a medical billing role is required, or equivalent education. Competencies RequiredKnowledgeWorking knowledge of medical and insurance terminology.Basic knowledge of CPT, HCPCS, and ICD-10 coding.SkillsPossesses interpersonal, communication, and listening skills necessary to deal effectively and courteously with patients and all staff members. Proficient computer skills working in an Electronic Medical Record (EMR) and Practice Management software, and Microsoft Word, Excel, and the Internet.Demonstrates professionalism and respect in all forms of communication and correspondence.High level of accuracy and efficiency when entering patient financial and related data.AbilitiesAbility to maintain strict confidentiality of fiscal and health information. Ability to work in a fast paced, multi-tasking environment and cope with rapidly changing demands while working as a team member.Ability to prepare and gather information accurately and efficiently.
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