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Patient Access Representative Jobs in Raleigh, NC

Adecco

Pharmacy Technician

Cary, NC · On-site

$22.50/hr

Patient Access Specialist ???? Benefits Verification Representative ???? Prior Authorization Specialist ???? Specialty Pharmacy Representative ???? Pharmacy Support Specialist ???? Medical Office ...

MidLantic Urology

Patient Service Representative I

Cary, NC

$17.75 - $22.75/hr

The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They ...

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Patient Access Representative information

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How much do patient access representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient access representative in Raleigh, NC is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.17 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
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The most popular types of Patient Access Representative jobs in Raleigh, NC are:

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For Patient Access Representative jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Patient Access Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Access Representative jobs?

Cities near Raleigh, NC with the most Patient Access Representative job openings:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,024 per year, or $16.4 per hour.

Patient Service Representative

University Dental Associates

Raleigh, NC • On-site

$15.75 - $20/hr

Other

Re-posted 20 hours ago

Job description

Overview
Who is UDA?
University Dental Associates, better known as "UDA", is the answer to the question we all ask ourselves from time to time... "Where do I belong?". We are a practice that values positive energy, relationship building, and a true patient care focus. All the hard work that goes into these efforts daily is expertly balanced with an atmosphere of respect, team engagement, and motivation thanks to our dynamic team! If you have been searching for a career that will truly provide you a sense of success and satisfaction, look no further because UDA is most certainly Where You Belong!
Responsibilities
What Does it Mean to be a Patient Services Representative at UDA?
A UDA Patient Services Representative, or rather "PSR", is one of the most important members of our team. Not only will you perform a wide range of duties that facilitate only the best patient care possible, but you will often be the first and last impression made on a patient. You are the face of the practice!
So, if you love to smile and love to make others smile, then this is the role for you! As a PSR, your responsibilities include (but are not limited to) scheduling and confirming patient appointments, verifying insurance coverage, collecting payment for services, assisting in the completion of patient paperwork, presenting patient treatment plans, checking patients in and out of the office, and conducting financial consultations with the patients based on their treatment needs as prescribed by the provider.
In other words, you are a big deal, and we can't wait to have you on our team!
When Can You Join?
We have an immediate full-time opening!
Qualifications
What Skills and Experience Does a Successful UDA Patient Services Representative Have?
  • A minimum of six months in a similar job experience
  • Exceptional customer/patient service skills
  • Ability to manage multiple tasks as assigned throughout the day
  • Strong organizational habits
  • Proficiency with computer software, especially Office 365

Physical Requirements:
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

UDA is Ready to Welcome You to the Team!
Apply today to learn more about our comprehensive benefit package and what this opportunity can do for you!

Apply