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Parttime Appointment Scheduler Jobs in Indiana (NOW HIRING)

About The Role As our new Part-Time Appointment Setter, you'll play a key role in launching new ... Schedule qualified appointments for our Sales Guardians to ensure accurate calendars and smooth ...

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Part Time Medical Assistant

Vincennes, IN ยท On-site

$15.25 - $19.50/hr

... appointments on doctor's calendar. Schedules depositions for doctor Obtains current medication list from patient and documents in EHR Talks with surgery center to insure proper equipment is available ...

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Parttime Appointment Scheduler information

What is the difference between Parttime Appointment Scheduler vs Parttime Receptionist?

AspectParttime Appointment SchedulerParttime Receptionist
Primary RoleScheduling appointments and managing calendarsGreeting visitors, answering calls, and administrative support
Required SkillsScheduling software, organization, communicationCustomer service, communication, multitasking
Work EnvironmentMedical offices, clinics, service providersMedical offices, corporate reception areas
Common CertificationsNone required, but familiarity with scheduling tools preferredNone required, customer service experience beneficial

While both roles are part-time and involve administrative tasks, the Parttime Appointment Scheduler primarily focuses on managing appointment schedules, whereas the Parttime Receptionist handles front desk duties and customer interactions. Understanding these differences helps employers and job seekers find the right fit for their skills and needs.

What are popular job titles related to Parttime Appointment Scheduler jobs in Indiana? For Parttime Appointment Scheduler jobs in Indiana, the most frequently searched job titles are:
Service Scheduler (Part-Time)

Service Scheduler (Part-Time)

Romain Cross Pointe

Evansville, IN โ€ข On-site

$14.25 - $18.25/hr

Part-time

Posted 21 days ago


Job description

Job Type
Part-time
Description
PURPOSE OF JOB: This is an individual contributor position that is responsible for taking incoming calls promptly and professionally and for assisting customers with coordinating automotive service appointments or locating the proper personnel to assist them. Ensures that Business Development Center (BDC) departmental goals are achieved on a monthly basis.
The minimum hours are Monday- 4 pm- 7 pm, Thursday, 4 pm- 7pm and Saturdays, 1 pm - 6pm. I can provide more hours if needed.
JOB DUTIES:
Process Incoming Service Appointment Requests:
  • Promptly and professionally assist customers contacting the BDC for service appointments.
  • Follow the requirements of the Romain Service Process to schedule appointments. When setting the appointment, verify the customer's name, address, telephone numbers (home, work and/or cell), e-mail address and information on the vehicle to be serviced such as the year, make, and model vehicle year, as well as the type(s) of service that needs to be completed during the service appointment. Also checks Vehicle Identification Numbers (VINs) for open recalls in the designated software system(s).
  • Promptly and accurately enter appointments into the designated software system(s).
  • Follow company guidelines and scripts for answering the phone, setting appointments, follow-ups, etc.
  • Take appointment calls, estimation calls, open recall calls, and overflow for updates, etc. Most technical calls and status calls should be transferred to the appropriate Assistant Service Manager (ASM).

General
  • Ensure prompt and regular attendance.
  • Perform other appropriate duties as may be assigned by Management.
  • Travel as business needs may require.

Quality & Continuous Improvement
  • Personally commit to quality in all aspects of work.
  • Provide "World Class Customer Service" for internal and external customers.
  • Communicate and exemplify the Company's Mission Statement, Vision Statement, Values, and Philosophy.

Requirements
Education:
  • High school diploma/equivalent is minimally required.

Experience:
  • Prior professional work experience managing multi-line phone systems is preferred.

Other Knowledge, Skills, Abilities & Competencies:
  • Strong customer service orientation.
  • Strong attention to detail skills.
  • Strong verbal, written, and active listening skills.
  • Maintain a professional, well-groomed personal appearance.
  • Demonstrate an outgoing personality with a courteous and professional presence.
  • Ability to multitask in a fast-paced business environment and adjust to competing priorities.
  • Strong organizational skills.
  • Ability to maintain confidentiality.
  • Strong interpersonal abilities to deal effectively with customers and business contacts at all levels.
  • Strong computer skills, including proficiency with Microsoft Office.
  • Ability to work independently, without constant supervision.
  • Possess a working knowledge of basic office equipment, such as printers, copiers, faxes, scanners.
  • Must possess and continuously maintain a valid driver's license with an acceptable driving record.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.