Customer Success Manager
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Partner with Sales, Product, and Engineering teams on customer feedback. Create and track success ...
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Partner with Sales, Product, and Engineering teams on customer feedback. Create and track success ...
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Partner with Sales, Product, and Engineering teams on customer feedback. Create and track success ...
Atlanta, GA · On-site
$65K - $75K/yr
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
Atlanta, GA · On-site
$65K - $75K/yr
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
Atlanta, GA · On-site
$65K - $75K/yr
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
Quick apply
Atlanta, GA · On-site
$65K - $75K/yr
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
Atlanta, GA · On-site
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
Atlanta, GA · On-site
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
$65K - $75K/yr
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
$65K - $75K/yr
Partner with various departments to support feedback loops and customer advocacy. * Strategic Input ... Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ...
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... You will partner closely with internal teams to advocate for client, mitigate risk, and build ...
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... You will partner closely with internal teams to advocate for client, mitigate risk, and build ...
Kennesaw, GA · On-site +1
$70K - $90K/yr
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Success in this role is defined by consistent execution, strong client and internal partnership ...
Kennesaw, GA · On-site +1
$70K - $90K/yr
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Success in this role is defined by consistent execution, strong client and internal partnership ...
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of ... Acting as strategic partners and trusted advocates, CSMs build relationships across client ...
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of ... Acting as strategic partners and trusted advocates, CSMs build relationships across client ...
Atlanta, GA · On-site
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Acting as strategic partners and trusted advocates, CSMs build relationships across client ...
Atlanta, GA · On-site
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Acting as strategic partners and trusted advocates, CSMs build relationships across client ...
Atlanta, GA · On-site +1
At Meridian, we believe strong client partnerships are the foundation of long-term success. We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic partner and ...
Atlanta, GA · On-site +1
At Meridian, we believe strong client partnerships are the foundation of long-term success. We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic partner and ...
At Meridian, we believe strong client partnerships are the foundation of long-term success. We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic partner and ...
At Meridian, we believe strong client partnerships are the foundation of long-term success. We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic partner and ...
Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM ... county government partners, directly influencing how cities and counties manage critical ...
Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM ... county government partners, directly influencing how cities and counties manage critical ...
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Success in this role is defined by consistent execution, strong client and internal partnership ...
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Success in this role is defined by consistent execution, strong client and internal partnership ...
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Acting as strategic partners and trusted advocates, CSMs build relationships across client ...
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Acting as strategic partners and trusted advocates, CSMs build relationships across client ...
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... You will partner closely with internal teams to advocate for client, mitigate risk, and build ...
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... You will partner closely with internal teams to advocate for client, mitigate risk, and build ...
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...
Peachtree Corners, GA · On-site
$40K/yr
You'll partner closely with Senior Customer Success Managers, Sales, Product, Engineering, Marketing, Finance, and Legal to ensure customers receive exceptional service while identifying ...
Peachtree Corners, GA · On-site
$40K/yr
You'll partner closely with Senior Customer Success Managers, Sales, Product, Engineering, Marketing, Finance, and Legal to ensure customers receive exceptional service while identifying ...
The ASM partners closely with the careers sales teams and cross-functional teams to align Naylor ... Proven success in managing and growing revenue-generating programs, particularly job boards or ...
The ASM partners closely with the careers sales teams and cross-functional teams to align Naylor ... Proven success in managing and growing revenue-generating programs, particularly job boards or ...
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...
$70K - $90K/yr
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...
Quick apply
$70K - $90K/yr
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...
$27.4K - $35.7K
4% of jobs
$35.7K - $43.9K
10% of jobs
$49.7K is the 25th percentile. Wages below this are outliers.
$43.9K - $52.2K
16% of jobs
$52.2K - $60.5K
15% of jobs
The median wage is $63.6K / yr.
$60.5K - $68.7K
14% of jobs
$68.7K - $77K
14% of jobs
$79.2K is the 75th percentile. Wages above this are outliers.
$77K - $85.2K
10% of jobs
$85.2K - $93.5K
10% of jobs
$93.5K - $101.7K
4% of jobs
$101.7K - $110K
2% of jobs
$110K - $118.2K
2% of jobs
$27.4K
$70.1K
$118.2K
| Aspect | Partner Success Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Building and maintaining partner relationships to drive mutual growth | Ensuring customer satisfaction and retention within existing accounts |
| Work Environment | Collaborates with external partners and internal teams | Works directly with end-users and clients |
| Required Credentials | Similar certifications in account management, relationship management | Certifications in customer success, account management |
The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

$70K - $95K/yr
Full-time
Medical, Dental, Vision, PTO
Posted 17 days ago
Customer Success Manager - First Customer Success Hire | Software Startup
$70,000 - $95,000/year + Bonus
Hybrid in Atlanta | Full-time
HR Tech | SaaS | Customer Success
About the Role
Join our fast-growing HR technology startup as our first Customer Success Manager. Help companies reduce turnover and hire better talent using our innovative platform. Ground-floor opportunity with significant career growth potential.
Compensation & Benefits:
Competitive salary: $70,000 - $95,000 based on experience
Performance Bonus
Health, dental, and vision insurance
PTO
Work Environment:
Hybrid work environment, but strong preference for candidates who live close enough to walk, bike or scooter to the office. We will help the successful candidate move near to the office.
3 days in the office are expected. Most of us are here 4 or 5 days. Friday is Fun Shirt Friday.
Fast-paced startup culture
Growth Opportunities:
Shape the customer success function from day one
Direct access to founders and leadership team
Potential to build and lead a team as we scale
Exposure to all aspects of startup operations
About Our Company
We're a software startup transforming how employers hire and retain top talent. Our platform combines data analytics with proven engagement strategies to help companies build stronger teams and reduce costly turnover.
Company Culture
Customer-first mindset in everything we do
Data-driven decision making
Transparency and open communication
Ownership and accountability
Fast learning and continuous improvement
Our Recruiting Process:
1. A person will review your resume'
2. Those who pass the first screen will receive an AI interview call to ask about basic screening questions.
3. Those who pass the second screen will receive a video interview about specific customer success topics.
4. The next step will be a person to person interview conducted over the web.
5. The final step is an in person office interview.
Thank you for considering Canary Hiring Technolgoies and good luck!
Key Responsibilities
Manage customer relationships from onboarding through renewal.
Drive product adoption and ensure customers achieve hiring and retention goals.
Build customer success processes, playbooks, and training materials from scratch.
Analyze customer data to identify trends and improvement opportunities.
Partner with Sales, Product, and Engineering teams on customer feedback.
Create and track success metrics (NPS, retention, adoption rates, ROI).
Identify upsell and expansion opportunities within existing accounts.
Required Qualifications
3+ years in customer success, account management, or client-facing B2B roles
SaaS experience required
Proven track record managing multiple accounts and driving retention
Strong communication and relationship-building skills
Proficient with CRM systems and data analysis tools
Bachelor's degree
Preferred Qualifications
B2B SaaS customer success experience
HR technology or talent acquisition software background
Experience building CS processes at early-stage companies
Familiarity with people analytics or employee engagement platforms
Bonus, experience with AI agents
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a optionally a Cover Letter.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.