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Part Time Workforce Management Real Time Analyst Jobs

Policy analyst

Sacramento, CA · On-site +1

$1K - $3K/mo

Provide real-time tracking of policy evolution in major powers, with a specific focus on Indo-Pacific region. * Intelligence Synthesis: Monitor global developments and provide real-time analysis of ...

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Nest Managers Real Estate is seeking a detail-oriented and experienced Part-Time Bookkeeper with a strong background in property management accounting and North Carolina trust accounting procedures.

Be Seen First

Nest Managers Real Estate is seeking a detail-oriented and experienced Part-Time Bookkeeper with a strong background in property management accounting and North Carolina trust accounting procedures.

District Managers ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties. Responsibilities/Duties ...

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Part Time Workforce Management Real Time Analyst information

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$38.5K

$97.6K

$172.5K

How much do part time workforce management real time analyst jobs pay per year?

As of Jun 11, 2026, the average yearly pay for part time workforce management real time analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Workforce Management Real Time Analyst, and why are they important?

To thrive as a Part Time Workforce Management Real Time Analyst, you need strong analytical skills, attention to detail, and experience with workforce management principles—often supported by a background in business, statistics, or a related field. Familiarity with workforce management software (such as NICE, Verint, or Genesys), real-time monitoring tools, and proficiency in Excel are typically required. Strong communication, problem-solving abilities, and adaptability help analysts respond effectively to rapidly changing staffing needs. These competencies ensure that service levels are maintained and operational efficiency is maximized in dynamic contact center environments.

What are some typical challenges faced by a Part Time Workforce Management Real Time Analyst, and how can they be addressed?

A common challenge for Part Time Workforce Management Real Time Analysts is balancing real-time monitoring responsibilities with fluctuating call volumes, especially during peak hours or unexpected events. Analysts must quickly adapt to changes in staffing needs and communicate effectively with team leads to minimize service level impacts. Utilizing workforce management tools and maintaining open lines of communication with operations can help address these challenges and ensure optimal coverage throughout shifts.

What does a Part Time Workforce Management Real Time Analyst do?

A Part Time Workforce Management Real Time Analyst is responsible for monitoring and managing workforce schedules and call center operations in real time. They track call volumes, agent availability, and schedule adherence to ensure service levels are met. They make quick decisions to adjust staffing, reallocate resources, or escalate issues to maintain operational efficiency. Their role is vital for maintaining smooth operations and optimal customer service during their scheduled hours.

What is the difference between Part Time Workforce Management Real Time Analyst vs Part Time Workforce Planning Analyst?

AspectPart Time Workforce Management Real Time AnalystPart Time Workforce Planning Analyst
Primary FocusMonitoring and adjusting staffing in real-time to meet demandForecasting and planning staffing needs for future periods
Skills & CertificationsWorkforce management software, data analysis, communication skillsForecasting tools, data analysis, scheduling software
Work EnvironmentContact centers, customer service teams, call centersContact centers, customer service departments, planning teams
Usage in IndustryDaily operational staffing adjustmentsLong-term staffing strategies and planning

While both roles involve workforce management, the Part Time Workforce Management Real Time Analyst focuses on immediate staffing adjustments based on real-time data, whereas the Part Time Workforce Planning Analyst concentrates on forecasting and planning staffing needs for future periods. Both roles require similar skills and are essential for effective workforce management in contact centers and customer service environments.

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Manager Industrial Engineering, Store Ops

Manager Industrial Engineering, Store Ops

Lowe's

Mooresville, NC

Full-time, Part-time

Posted 22 days ago


Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,062 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 93,482 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 89%

    89% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5062 Breakroom Quiz responses from their frontline employees


Job description


Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to lead a team in the day-to-day operations of Lowe's workforce management programs. This position initiates and oversees high-visibility projects that impact store labor productivity and delivers analytics and project insights to executive leadership. This manager fosters a work environment that is highly collaborative by ensuring team builds strong relationships with many key partners across the organization. The manager role focuses on the professional development of the team, ensuring they are maximizing their talents and using growth opportunities to develop to their fullest. Manager inspires team through strong servant leadership behaviors, and provides feedback and coaching to drive performance improvement. The Manager Workforce Management works with executive leadership to share insights into labor allocation and store productivity, influencing decisions based on data-driven recommendations. This manager oversees workstreams by translating functional plans into tactical projects that involve strong collaboration with multiple departments. This role will align team resources, assign accountabilities, and establish measures of success. This position manages individual contributors responsible for varying of data analysis and modeling, as well as a team of industrial engineers responsible for quantifying store workload requirements.
What You Will Do
Provides coaching to team members by investing in their development, training team members to evolve their skills in the area of workforce management. Build collaborate environment where employees can give their best.
Prioritizes and assigns the appropriate staff to projects and daily activities, monitors their progress, manages their workloads to ensure that team members are using their time wisely, assisting in removing obstacles or resolving issues as needed
Recommends areas of opportunity for expense control and labor optimization to inform workforce management decisions made by business leaders in various functions
Delivers insights informed by more senior experience to key stakeholders on higher-impact, higher-visibility projects. Role will prepare presentation materials for executive leadership, identifying actionable insights and recommendations and then translating these insights into clear, understandable themes
Facilitates the implementation of strategic workforce management programs, managing project teams to drive work to completion. Delivers project solutions to ensure that scheduling, employee self-service, timekeeping, absenteeism, workforce analytics, and labor scheduling are optimized to meet Lowe's long-term goals
Serves as a thought leader in terms of workforce management subject-matter expertise at Lowe's, incorporating industry trends to shape the organization's needs and capabilities of tomorrow.
Accountable for major projects involving store organizational design, scalability of key positions, labor optimization tests, and business case validation for productivity initiatives.
Partner closely with HR to deliver on workforce management programs involving staff planning, proper mix of full-time/part-time labor, changes in wage & hour legislation, etc.
Oversees in-depth analysis on labor allocation, including use of complex statistical models, engineered labor standards, and field operations input to develop recommendations for executive leadership.
Leverage strong project management skills to see projects through from analysis to project coordination to implementation and ultimately to measuring realization.
Minimum Qualifications
Bachelor's degree Operations Management, Industrial Engineering, Finance, Data Science, or a related field or equivalent years of experience in lieu of education requirement, if applicable
Other Proven experience in managing large, cross-functional work teams or equivalent years of experience in lieu of education requirement, if applicable
Other Experience interacting and influencing senior leadership or equivalent years of experience in lieu of education requirement, if applicable
5 Years Experience related to workforce planning, data science, data modeling, or labor scheduling systems
Preferred Skills/Education
Master's degree Master's in Business Administration or Data Science, or a related field or equivalent years of experience in lieu of education requirement, if applicable
5 Years Experience related to workforce planning, data science, or data modeling; LEAN or Six Sigma Green Belt certification
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.  
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946