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Part Time Technical Customer Support Jobs (NOW HIRING)

Lightcast

Customer Technical Support - 1019

Moscow, ID · On-site

This is an entry-level, part-time opportunity focused on supporting customers through technical support and service-related inquiries. In this role, you'll be the first point of contact for clients ...

Lightcast

Customer Technical Support - 1019

Moscow, ID · On-site

This is an entry-level, part-time opportunity focused on supporting customers through technical support and service-related inquiries. In this role, you'll be the first point of contact for clients ...

Smith Engineering

Technical Trainer (Part-Time)

New York, NY · On-site

$35.50 - $47.25/hr

You will split your time between our Manhattan office and various customer sites. At Smith ... Your Role We are building the premier technical training organization to support our clients in ...

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How much do part time technical customer support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for part time technical customer support in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?

AspectPart Time Technical Customer SupportPart Time Technical Support Specialist
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & IndustryIT companies, telecom providers, software firmsIT service providers, hardware companies, software firms

Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.

What is a Part Time Technical Customer Support job?

A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.

What are the most common challenges faced by Part Time Technical Customer Support professionals, and how can they be managed?

Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.

What are the key skills and qualifications needed to thrive as a Part Time Technical Customer Support, and why are they important?

To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.
What cities are hiring for Part Time Technical Customer Support jobs? Cities with the most Part Time Technical Customer Support job openings:
What are the most commonly searched types of Technical Customer Support jobs? The most popular types of Technical Customer Support jobs are:
What states have the most Part Time Technical Customer Support jobs? States with the most job openings for Part Time Technical Customer Support jobs include:
Part Time Technical Customer Support jobs near you
Technical Support Specialist (Part-Time)

Technical Support Specialist (Part-Time)

Manhattan Prep

New York, NY • On-site

$18/hr

Part-time

Medical, Retirement

Posted 4 days ago

Job description

Manhattan Prep is a high-end test prep company serving college students and young professionals studying for the GMAT (business school), LSAT (law school), and GRE (Master's & PhD programs).
What's in it for you:
Our organization is entrepreneurial, growth-oriented, and energetic. Our people genuinely enjoy what they do and take pride in it. If you seek a challenging, exciting role -- while working with talented and passionate people -- this might be the position for you.
We are seeking a part-time Technical Support Specialist.
What you'll do:
You will provide technical support to company customers. You will provide phone, e-mail and walk-in support for our online classroom software, internet-based audio labs and practice exam testing software. You will also be responsible for assisting in the operations of the company's internal networks and supporting the company's professional staff. The ideal candidate will possess excellent technical, communication, and customer service skills.
As a Technical Support Specialist you'll gain hands-on experience in a quickly-expanding small company environment. Two shifts are available: one for weekday support and one for evening/weekend support.
What's required:
  • A strong technical background including experience within a Windows environment
  • Excellent communication (oral and written) and interpersonal skills
  • Provide outstanding customer service
  • Knowledge of networking, client/server technologies, LAN/WAN, desktop operating systems
  • Ability to review, edit, and produce technical documents and deliverables
  • Ability to apply technical knowledge in a logical progression to diagnose customer problems
  • Must be detail-oriented and extremely responsible
What we offer:
  • Hourly, part-time position up to $18/hour
  • Casual dress code
  • Limited-Benefit Medical Plan
  • 401K Savings Plan
  • Free Employee Prep Class (GMAT, GRE or LSAT)
  • Friends and Family Discount on Manhattan Prep Classes
  • An incredible team of smart and supportive people
What we're about:
What defines Manhattan Prep is not just its focus on providing students with the highest quality exam preparation, but also its unique work environment with a fast-paced, open, and challenging culture. Founded in 2000, Manhattan Prep is the fastest-growing test prep company in the country, preparing test takers for Business School, Law School, and PhD programs.
Manhattan Prep serves an impressive roster of corporate clients, including many Fortune 500 Companies. We currently conduct in-person corporate classes, group classes, and private instruction across the United States, Canada, and England. Manhattan Prep's online courses are available worldwide, and our acclaimed Strategy Guides are available in Barnes & Noble and on Amazon.com. For more information, visit www.manhattanprep.com.
What's next:
If this sounds like the job for you, send us your resume and in your cover letter tell us why you're the person for the job. Resumes without a cover letter will not be considered.

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