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Part Time Technical Customer Support Jobs in Arizona

IQVIA

MedTech Device Software Support

Phoenix, AZ

Provides quality technical customer service in a professional, responsive, empathetic, reliable ... part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of ...

Worldwide TechServices

Dynamic PC Support

Tucson, AZ · On-site

$17/hr

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Worldwide TechServices

Dynamic PC Support

Show Low, AZ · On-site

$17/hr

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Worldwide TechServices

Dynamic PC Support

Phoenix, AZ · On-site

$18/hr

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Worldwide TechServices

Dynamic PC Support

Show Low, AZ · On-site

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Worldwide TechServices

Dynamic PC Support

Flagstaff, AZ · On-site

$17/hr

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

Worldwide TechServices

Dynamic PC Support

Tucson, AZ

Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...

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All JobsTechnical Customer Support JobsPart Time Technical Customer Support JobsPart Time Technical Customer Support Jobs in Arizona

Part Time Technical Customer Support information

What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?

AspectPart Time Technical Customer SupportPart Time Technical Support Specialist
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & IndustryIT companies, telecom providers, software firmsIT service providers, hardware companies, software firms

Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.

What is a Part Time Technical Customer Support job?

A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.

What are the most common challenges faced by Part Time Technical Customer Support professionals, and how can they be managed?

Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.

What are the key skills and qualifications needed to thrive as a Part Time Technical Customer Support, and why are they important?

To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.
What are the most commonly searched types of Technical Customer Support jobs in Arizona? The most popular types of Technical Customer Support jobs in Arizona are:
What cities in Arizona are hiring for Part Time Technical Customer Support jobs? Cities in Arizona with the most Part Time Technical Customer Support job openings:
Part Time Technical Customer Support jobs near you

Technical Support and Facilities Coordinator (Part-time)

Global University Systems (GUS)

Goodyear, AZ • On-site

Part-time

Posted 6 days ago

Job description

Role type: Part-time, non-exempt
Location: Goodyear, Arizona
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
GUS Education Arizona is a proud part of GUS. In collaboration with US partners, we are committed to delivering transformational educational opportunities in the USA.
Summary of role:
The Technical Support and Facilities Coordinator is a member of the AUA IT and Facilities Team, responsible for maintaining high availability of network resources, computer workstations, and a safe, welcoming campus environment for staff, students, and faculty. The incumbent provides direct Tier 1 support for hardware and software, manages the Help Desk ticketing environment, and coordinates daily facility operations, including routine maintenance, space planning, and vendor oversight. This dual-focus role ensures that both technical resources and physical campus spaces are fully optimized to support staff performance and student success.
Technical Support:
  • Frontline customer support focused on resolving technical issues end-users encounter efficiently and in a timely manner.
  • Configure and maintain the campus computing infrastructure including computers, peripherals, printers, software, and computer imaging.
  • Diagnose and repair problems efficiently and in a timely manner.
  • Assure software and cable management meet company standards.
  • Ensure the integrity of the network is maintained by ensuring physical and electronic hardware and software security is maintained.
  • Install all software on campus computers and ensure software licenses are valid.
  • Maintain an inventory of hardware and software for insurance purposes as well as Head Office use.
  • Set up new computer hardware and assist the departments in decisions based on the needs of the campus.
  • Assign printer access and manage the queue set-up.
  • Provide guidance for new staff, faculty, and students on the campus on network-related issues.
  • Monitor the helpdesk systems; accept, troubleshoot, and resolve tickets.
  • Liaise with other departments as necessary to provide technical and administrative support to students and staff members.
  • Manage the maintenance of the internal computer equipment.

Facilities:
  • Oversee the day-to-day maintenance, cleanliness, and overall upkeep of campus classrooms, offices, and common areas, ensuring a safe and welcoming environment.
  • Conduct routine inspections of campus premises, identify deficiencies, and coordinate timely repairs.
  • Coordinate and supervise external vendors and contractors for building services such as HVAC, electrical, plumbing, janitorial, and general maintenance.
  • Manage facilities-related work orders and tickets through to resolution.
  • Administer building access control, security systems, keys, and access cards.
  • Ensure campus compliance with health, safety, fire, and applicable regulatory standards, and support emergency preparedness and response procedures.
  • Support the setup of classrooms, meeting rooms, and campus events, including furniture arrangement and audio-visual equipment.
  • Liaise with building management/landlord on shared services, repairs, and facility issues.
  • Maintain an inventory of facilities supplies, equipment, and assets, and reorder as needed.
  • Assist with space planning, office moves, and reconfigurations to meet campus needs.
  • Other duties as assigned.

Position Requirements
  • Post-secondary education in computers/LAN Administration.
  • 1-2 years of working experience in a similar environment.
  • Working knowledge of Windows Operating systems.
  • Experience in supporting desktop applications, Servers, Audio Visual equipment is an asset.
  • Basic understanding of building systems and general maintenance (HVAC, electrical, plumbing) is an asset.
  • Familiarity with health, safety, and fire regulations and best practices.
  • Experience coordinating vendors, contractors, and service providers.
  • Strong organizational and time-management skills, with the ability to prioritize competing IT and facilities demands.
  • Ability to lift and move equipment and furniture as required, and to be physically present on campus.

If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Our data privacy policy can be viewed here.
Division Global University Systems Department Operations & Support Locations Goodyear Remote status Hybrid Employment type Part-time Job type Casual (zero hour contract) The brand this role will support: GUS North America

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