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Full Time Technical Customer Support Jobs (NOW HIRING)

Elevate Customer Success as a Technical Customer Support Technician Transform Your VDC Expertise ... This compensation range is based on a full time schedule. Trimble reserves the right to ultimately ...

New

Elevate Customer Success as a Technical Customer Support Technician Transform Your VDC Expertise ... This compensation range is based on a full time schedule. Trimble reserves the right to ultimately ...

New

Technical Customer Support Digital Path is the leading Wireless Internet Service Provider (WISP ... Must be able to work a standard full-time work schedule on-site at our business headquarters.

Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...

$19/hr

Technical Customer Support Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting ...

Serve as the primary point of contact for customer questions across email, social media, community forums, and support tickets * Troubleshoot technical issues related to Zoo Design Studio, CAD ...

Our partner is looking for a Technical Customer Support Engineer based in Netherlands. Join a globally distributed Support Engineering team serving customers across EMEA and, when needed, the ...

AZ · On-site

Aug 26, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

AZ · On-site

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

AZ · On-site

Aug 26, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

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Full Time Technical Customer Support information

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How much do full time technical customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for full time technical customer support in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Full Time Technical Customer Support vs Full Time Customer Service Representative?

AspectFull Time Technical Customer SupportFull Time Customer Service Representative
CredentialsTechnical certifications often preferredBasic customer service training usually sufficient
Work EnvironmentTechnical support centers, call centers, online chatCall centers, retail, service desks
Industry UsageIT, software, hardware companiesRetail, banking, telecom, general services
Job FocusDiagnosing and resolving technical issuesHandling general inquiries and customer concerns

Full Time Technical Customer Support roles focus on resolving technical issues, often requiring technical knowledge and certifications, within IT or tech industries. In contrast, Full Time Customer Service Representative positions handle general customer inquiries across various sectors, emphasizing communication skills. Both roles involve customer interaction but differ in technical complexity and industry focus.

What cities are hiring for Full Time Technical Customer Support jobs?

Cities with the most Full Time Technical Customer Support job openings:

What are the most commonly searched types of Technical Customer Support jobs?

The most popular types of Technical Customer Support jobs are:

What states have the most Full Time Technical Customer Support jobs?

States with the most job openings for Full Time Technical Customer Support jobs include:

Technical Customer Support Specialist

New York State Psychiatry Institute

Manhattan, NY • On-site

$52K - $62K/yr

Full-time

Retirement

Posted 9 days ago


Job description

Job Title: Technical Customer Support Specialist
Grade: 13
Salary: $52,079-$62,323
The Research Foundation for Mental Hygiene is seeking a qualified candidate to fill a full-time Technical Customer Support Specialist position for the Center for Practice Innovations (CPI) and OnTrackNY user support on CPI's Learning Management System (LMS).
The CPI works with state agencies, local government agencies, and over 1,000 provider agencies across NY State. Its mission is to promote the widespread availability of evidence-based practices to improve mental health services, ensure accountability, and promote recovery-oriented outcomes for consumers and families. To help promote training in evidence-based practices, the Center uses a learning management system, a web-based e-learning platform used to administer, document, track, and report training.
Duties and Responsibilities:
  • Clear communication is vital to this role, as it is PRIMARILY a customer service position. This role requires strong attention to detail, the ability to multitask, and the ability to use time management skills effectively.

  • The incumbent should be able to convey technical information to a diverse population of users through email and telephone, including potential and current users of CPI's LMS and other services. Desirable candidates must demonstrate the ability to listen actively and quickly assess the needs of LMS users regarding general inquiries about the Center, the LMS, and CPI's upcoming training, as well as the willingness to learn.

  • The incumbent must be highly personable and possess excellent communication (both verbal and written) skills. They must also be able to exhibit strong follow-through and establish and maintain effective working relationships with fellow team members, CPI staff, and end-users.

Minimum Qualifications:
  • Bachelor's degree and a minimum of (1) year of relevant experience required.
  • Must have at least (1) year of recent customer service experience.
  • Applicants must have at least (1) year experience in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Preferred Qualifications:
  • The applicant should have (1-2) years of experience in modifying, editing, and creating basic HTML content and formats.
  • The applicant should possess (2-4) years of consistent customer service experience.
  • At least (6) months web-based meeting platforms such as Zoom, Webex, or Teams is also required.

Work Location: 722 West 168th St, New York, NY 10032
To Apply: Submit an application through our website at . Please note only applications submitted through our website will be considered.
The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer.
The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affirmative Action/Equal Opportunity Employer - Disabled/Veteran, 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant.