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Part Time Technical Customer Support Jobs in Champaign, IL

Five Below

Support Lead Part Time

Champaign, IL

$15.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

New

Great Clips

Part-Time Hair Stylist

Champaign, IL · On-site

Skill training, one-on-one technical coaching, and ongoing development through Great Clips ... Job stability and a steady flow of customers driven by the marketing of the largest hair salon ...

Great Clips

Part-Time Hair Stylist

Champaign, IL · On-site

Skill training, one-on-one technical coaching, and ongoing development through Great Clips ... Job stability and a steady flow of customers driven by the marketing of the largest hair salon ...

Chico's FAS

Support Associate - Chico's

Champaign, IL

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Our part time associates are eligible to participate in the Company's employee assistance program ...

Chico's FAS, Inc.

Support Associate - Chico's

Champaign, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Our part time associates are eligible to participate in the Company's employee assistance program ...

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Part Time Technical Customer Support information

See Champaign, IL salary details

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$32

How much do part time technical customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time technical customer support in Champaign, IL is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.09 per hour, depending on experience, location, and employer.

What is a part time technical customer support?

A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.

What are the key skills and qualifications needed to thrive as a part time technical customer support?

To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.

What are the most common challenges faced by part time technical customer support professionals, and how can they be managed?

Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.

What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?

AspectPart Time Technical Customer SupportPart Time Technical Support Specialist
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & IndustryIT companies, telecom providers, software firmsIT service providers, hardware companies, software firms

Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.

Part Time Technical Customer Support jobs near you
Infographic showing various Part Time Technical Customer Support job openings in Champaign, IL as of August 2026, with employment types broken down into 100% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $44,010 per year, or $21.2 per hour.

Dynamic PC Support Techician

Worldwide TechServices

Champaign, IL • On-site

Part-time

Re-posted 21 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

217th of 226 rated it services

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

What Worldwide TechServices employees say

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Hours and flexibility

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