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Part Time Technical Customer Support Jobs (NOW HIRING)

ProComm

Part Time Customer Support Specialist

Seneca, SC · On-site

$15 - $18/hr

Immediately hiring Part Time Customer Support Specialists at ProComm! What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a ...

Infojini Inc

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

Overall Purpose: This position will provide support for AT&T Managed Customers. Roles ... Additional Information Part time.

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Part Time Technical Customer Support information

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How much do part time technical customer support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for part time technical customer support in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?

AspectPart Time Technical Customer SupportPart Time Technical Support Specialist
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & IndustryIT companies, telecom providers, software firmsIT service providers, hardware companies, software firms

Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.

What is a Part Time Technical Customer Support job?

A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.

What are the most common challenges faced by Part Time Technical Customer Support professionals, and how can they be managed?

Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.

What are the key skills and qualifications needed to thrive as a Part Time Technical Customer Support, and why are they important?

To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.
What cities are hiring for Part Time Technical Customer Support jobs? Cities with the most Part Time Technical Customer Support job openings:
What are the most commonly searched types of Technical Customer Support jobs? The most popular types of Technical Customer Support jobs are:
What states have the most Part Time Technical Customer Support jobs? States with the most job openings for Part Time Technical Customer Support jobs include:
Part Time Technical Customer Support jobs near you

Part Time Customer Support Specialist

Metro Medical

Chelmsford, MA

$20/hr

Part-time

Posted 26 days ago

Job description

Help Us Make A Difference: Part-Time Customer Support Specialist Needed!

Metro Medical is immediately hiring Full-Time Customer Support Specialist to join our in-office team. We provide critical support for our clients, ensuring every caller gets the help they need with a professional touch!

Why Join Us?

  • We are an inbound-only call center! No telemarketing or hard sales, just pure customer support.
  • While previous customer service experience is great, we'll train you on our state-of-the-art systems.
  • We value your contributions and provide the tools you need to succeed.

Day-to-day, you will manage a high volume of incoming calls with a consistently polite and upbeat demeanor. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients. You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team.

What We're Looking For:

  • A friendly, upbeat phone presence.
  • Strong English skills (grammar and spelling).
  • Experiencing operating in a Windows-based environment.
  • Typing speed of 40+ WPM.
  • Reliable, punctual, and ready to work.

Compensation and Shifts:

  • Pay: $20/hour
  • Shifts: Part-Time, various shifts (must be available to work one weekend day)

Metro Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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