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Part Time Technical Customer Support Jobs in California

Lamps Plus

Store Customer Support

San Diego, CA

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion ... We are looking for a motivated individual to master our operations, learn the technical side of the ...

Lamps Plus

Store Customer Support

San Diego, CA · On-site

$17.75/hr

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion ... We are looking for a motivated individual to master our operations, learn the technical side of the ...

Lamps Plus

Store Customer Support

San Diego, CA · On-site

$17.75/hr

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion ... We are looking for a motivated individual to master our operations, learn the technical side of the ...

Mercor

Customer Support Specialist

San Francisco, CA · Remote

$25K - $35K/mo

About the job Mercor connects elite creative and technical talent with leading AI research labs ... experience supporting customers on such web applications. * Comfortable with AI systems

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Support customers by diagnosing issues, providing technical guidance, and ensuring timely ... PART-TIME Full-Time POSITION Technical Support Engineer LOCATION Palo Alto, CA (HQ) Pay Range: $80 ...

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

Support customers by diagnosing issues, providing technical guidance, and ensuring timely ... PART-TIME Full-Time POSITION Technical Support Engineer LOCATION Palo Alto, CA (HQ)

asrcfh

PCON System Support Specialist

Edwards, CA · On-site

Provide part-time technical support for existing PCON software developed by Aerojet to support AFRL test operations. * Maintain and modify legacy PCON software as requested to resolve operational ...

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All JobsTechnical Customer Support JobsPart Time Technical Customer Support JobsPart Time Technical Customer Support Jobs in California

Part Time Technical Customer Support information

What is a part time technical customer support?

A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.

What are the key skills and qualifications needed to thrive as a part time technical customer support?

To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.

What are the most common challenges faced by part time technical customer support professionals, and how can they be managed?

Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.

What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?

AspectPart Time Technical Customer SupportPart Time Technical Support Specialist
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & IndustryIT companies, telecom providers, software firmsIT service providers, hardware companies, software firms

Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.

What are the most commonly searched types of Technical Customer Support jobs in California?

The most popular types of Technical Customer Support jobs in California are:

What cities in California are hiring for Part Time Technical Customer Support jobs?

Cities in California with the most Part Time Technical Customer Support job openings:

Part Time Technical Customer Support jobs near you

Store Customer Support

Lamps Plus

San Diego, CA

Part-time

Re-posted 27 days ago

Job description

Job Title: Support Associate | Sales Leadership Fast-Track 
Location: Morena Blvd, San Diego 
Starting Pay: $17.75/hr 
  
Position Type: Part-Time (Entry-Level with Promotion Path) 
  
The Opportunity: Support the Floor, Then Lead It 
Are you looking for a path into high-ticket professional sales? Most retail support roles are just about moving boxes. This role is different. At Lamps Plus, we use our Support Associate position as a leadership pipeline. 
We are looking for a motivated individual to master our operations, learn the technical side of the lighting industry, and transition into a Commissioned Sales Leader role where your income is determined by your performance, not just the clock. 
  
The Career Path 
Phase 1 (Operational Mastery): You will start by learning the product from the inside out. You’ll handle inventory, assemble high-end fixtures, and ensure the showroom reflects our premier brand standards. 
Phase 2 (Skill Development): As you master the logistics, you will begin shadowing our top Sales Leaders to learn lighting design, client management, and professional closing techniques. 
The Goal (Promotion): Our objective is to move you from an hourly Support Associate to a Commissioned Sales Leader, where you will manage your own book of business and earn significant performance-based incentives. 
  
Key Responsibilities 
To succeed, you must execute with Clarity, Consistency, and Timeliness: 
Inventory Control: Receive and process high-end merchandise with 100% accuracy. 
Technical Setup: Assemble and display luxury lighting fixtures, learning the specs and technology behind every piece. 
Showroom Excellence: Maintain a pristine, professional environment and provide "White Glove" carry-out service for our clients. 
Team Collaboration: Act as the backbone of the sales floor, ensuring our Sales Leaders have the product and support they need to win. 
Who You Are 
Career-Oriented: You aren't looking for a "job"; you are looking for a professional trade you can master. 
Detail-Focused: You catch the small errors that others miss. You take pride in an organized, efficient workspace. 
Driven: You are motivated by the prospect of moving into a commissioned role where your effort directly impacts your paycheck. 
Capable: You are comfortable using ladders and can safely lift and move up to 25–50 lbs. 
Why Lamps Plus? 
We offer a structured environment where excellence is recognized and promoted. If you have the drive to move from support to sales, we have the training to get you there.