Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Dynamic PC Support Techician
Imperial, CA · On-site
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Dynamic PC Support Techician
Imperial, CA · On-site
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Dynamic PC Support Techician
Clovis, CA · On-site
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Dynamic PC Support Techician
Clovis, CA · On-site
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer support for designated equipment * Answer client questions ...
Part Time Technical Customer Support information
What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?
| Aspect | Part Time Technical Customer Support | Part Time Technical Support Specialist |
|---|---|---|
| Credentials | Basic technical knowledge, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Call centers, online chat, email support | Help desks, remote troubleshooting, on-site support |
| Employer & Industry | IT companies, telecom providers, software firms | IT service providers, hardware companies, software firms |
Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.
What is a part time technical customer support?
A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.
What are the most common challenges faced by part time technical customer support professionals, and how can they be managed?
Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.
What are the key skills and qualifications needed to thrive as a part time technical customer support?
To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.
What are the most commonly searched types of Technical Customer Support jobs in California? The most popular types of Technical Customer Support jobs in California are:
What cities in California are hiring for Part Time Technical Customer Support jobs? Cities in California with the most Part Time Technical Customer Support job openings:
Part-time
Re-posted 22 days ago
Worldwide TechServices rating
4.9
Based on 6 frontline employees who took The Breakroom Quiz
215th of 223 rated it services
Job description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
- Provide customer support for designated equipment
- Answer client questions in a professional manner
- Accept and deliver all service calls assigned within the established service level agreement for each client
- Meet established customer service satisfaction criteria as outlined in established guidelines and policies
- Complete all administrative tasks associated with each call as documented in established policies and guidelines
- Complete real-time reporting of all calls as documented in established policies and guidelines
- Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
- Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
- Report all activity in an accurate and timely manner
- Understand all Safety policies and guidelines and work within the guidelines of policies daily
- Additional requirements may exist if offer of employment is extended
- Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
- Typically requires technical school certification or equivalent and 0-2 years of relevant experience
- Previous customer service experience is a plus
Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver’s License and reliable transportation with valid registration and adequate insurance
Skills:
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances, and occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
What Worldwide TechServices employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951