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Part Time Technical Customer Support Jobs (NOW HIRING)

iDrive Logistics

Customer Support Agent

Lehi, UT · On-site

$20/hr

Description of the Role This is a part-time , customer-facing position within the Customer Success ... Provide Level 2 technical support as you gain experience by serving as an internal resource for ...

UFA Inc

Technical Writer

Woburn, MA · On-site

$30 - $40/hr

UFA, Inc., is looking for an in office part-time Technical Writer for the 2026 months of July ... employment to support upcoming releases. · Work closely with document originators and ...

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Part Time Technical Customer Support information

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How much do part time technical customer support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for part time technical customer support in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Part Time Technical Customer Support vs Part Time Technical Support Specialist?

AspectPart Time Technical Customer SupportPart Time Technical Support Specialist
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & IndustryIT companies, telecom providers, software firmsIT service providers, hardware companies, software firms

Part Time Technical Customer Support primarily focuses on assisting customers with product issues via communication channels, requiring strong communication skills. In contrast, Part Time Technical Support Specialists often handle more complex technical troubleshooting, requiring technical certifications and hands-on problem-solving. Both roles are common in tech industries but differ in technical depth and interaction level.

What is a Part Time Technical Customer Support job?

A Part Time Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, typically on a flexible or reduced-hour schedule. Responsibilities often include troubleshooting problems, answering technical questions, and guiding users through solutions via phone, email, or chat. These roles require strong communication skills, technical knowledge, and the ability to work collaboratively with both customers and internal teams. Part-time positions offer flexible hours, making them ideal for students, caregivers, or anyone seeking work-life balance.

What are the most common challenges faced by Part Time Technical Customer Support professionals, and how can they be managed?

Part Time Technical Customer Support professionals often encounter challenges such as handling a diverse range of technical issues within limited time shifts, staying updated with product changes, and managing high volumes of customer inquiries during peak hours. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and leverage team communication tools to ensure smooth handoffs between shifts. Regular training and collaboration with full-time support staff can also help part-time team members stay informed and effective in their roles.

What are the key skills and qualifications needed to thrive as a Part Time Technical Customer Support, and why are they important?

To thrive as a Part Time Technical Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of relevant products or software, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and communication tools like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening help you provide clear solutions and a positive customer experience. These skills ensure efficient issue resolution and customer satisfaction, which are critical for supporting business reputation and retention.
What cities are hiring for Part Time Technical Customer Support jobs? Cities with the most Part Time Technical Customer Support job openings:
What are the most commonly searched types of Technical Customer Support jobs? The most popular types of Technical Customer Support jobs are:
What states have the most Part Time Technical Customer Support jobs? States with the most job openings for Part Time Technical Customer Support jobs include:
Part Time Technical Customer Support jobs near you
Customer Support Representative (Part-time)

Customer Support Representative (Part-time)

iClassPro Inc

Longview, TX • On-site

$17/hr

Part-time

Posted 16 days ago

Job description

Description:


Start a New Career!

Starting Pay at $17 per hour Plus Bonuses!

Flexible Hours!


Join the Team Behind the World’s Leading Class Management Software!


Are you passionate about helping people and creating exceptional customer experiences? iClassPro is looking for an enthusiastic and solutions-driven Customer Support Representative to join our growing team. In this role, you will be the first point of contact for our customers, providing timely assistance, resolving inquiries, and ensuring a positive experience as a key part in shaping how customers feel about our brand. If you’re a strong communicator who loves turning challenges into positive outcomes, we’d love to hear from you.


What You Will Do

  • Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
  • Troubleshooting issues and guiding customers through product features and solutions
  • Resolving concerns efficiently while ensuring customer satisfaction
  • Collaborating with internal teams to tackle more complex support cases
  • Accurately documenting customer interactions and maintaining detailed records

What You Bring

  • A genuine passion for delivering outstanding customer service
  • 2+ years of experience in a customer support role
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities, especially in technical situations
  • Ability to stay calm, empathetic, and professional under pressure
  • Great attention to detail and solid organizational skills
  • Experience using CRM or help desk platforms (a plus)
  • Flexibility to work some Saturdays within a scheduled rotation

What We Bring

  • Flexible work hours for your work-life balance
  • Fun company events that connect our team.
  • Career growth opportunities in a thriving, purpose-driven company.

Who We Are
At iClassPro, we’re more than just a software company — we’re on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We’re proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025! We want to set you up for success from Day One. That’s why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer.Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.E-Verify is used to verify authorization to work in the U.S.

Requirements: