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Part Time Level 2 It Support Jobs (NOW HIRING)

Escalate problem (when required) to the appropriately level Record, track and document the service ... Bachelor's degree or minimum two to three years' IT experience required. * IT certifications ...

IT Support Technician

Sparks, NV · On-site

$19 - $22/hr

This role supports hardware, software, network, and system related issues while ensuring timely resolution and maintaining a high level of customer service. The IT Support Technician assists with ...

New

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue ... Paid vacation starting at three weeks and increasing with tenure. * 13 paid holidays, including 2 ...

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue ... Paid vacation starting at three weeks and increasing with tenure. * 13 paid holidays, including 2 ...

$111K - $137K/yr

About the Role As our part-time IT Manager, you will own the internal technology backbone of a ... Partner with leadership to maintain and improve our security posture, support SOC 2 readiness and ...

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

About the Role We are looking for an IT Support Intern to join our team on a part-time basis. This opportunity is designed for a university student in Information Systems, Computer Science, IT ...

Job Type Part-time Description Youthnet partners with young people and their families navigating ... Provide first-level technical support for staff via phone, email, remote support, and in person.

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month.

Showing results 21-40

Part Time Level 2 It Support information

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$11

$18

$26

How much do part time level 2 it support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

IT Support Engineer - Onsite - Part Time

Wired Technology Partners

Indianapolis, IN • On-site

$20 - $31/hr

Part-time

Re-posted 13 days ago


Job description

Role Overview
Wired Technology Partners is seeking a part-time Onsite Support Engineer to provide hands-on IT support with K-12 school districts in Indianapolis, IN. This role is highly visible and relationship-driven: you'll support teachers, staff, and administrators by keeping classroom and office technology reliable, resolving issues quickly, and communicating clearly, especially when users are under pressure.
You'll handle a mix of device troubleshooting, account support, and light network/printer/classroom tech work. You'll also document environments, follow ticketing and time-tracking processes, and partner closely with our remote service desk and senior engineers for escalation and project work. This is an in-person role.
Key Responsibilities
  • Provide friendly, professional on-site technical support for staff and faculty and, where applicable, student-facing devices in coordination with district policy.
  • Troubleshoot and resolve issues involving:
    • Windows/macOS/ChromeOS devices, common productivity apps, and peripherals
    • Printing and scanning
    • User access, passwords, MFA, and basic account provisioning within district-approved systems
    • Wireless connectivity and basic network troubleshooting (layer 1-3 triage)
    • Classroom and building technology (projectors/displays, audio, presentation setups, etc.)
  • Own incidents end-to-end:
    • Set expectations, communicate next steps and realistic timelines, and follow through to full resolution
    • Escalate effectively with clear notes, troubleshooting steps performed, and relevant screenshots/logs
  • Maintain accurate ticket documentation and time entry aligned with Wired Technology Partners' standards.
  • Create and maintain district site documentation (device inventories, network notes, recurring issues, and "how-to" guides for common requests).
  • Assist with projects and deployments (device refreshes, classroom rollouts, software installs, cabling cleanup, etc.).
  • Perform proactive checks and routine maintenance to reduce downtime (patching coordination, device health checks, backup/restore validations as assigned).
  • Support and model security best practices (MFA adoption, safe handling of student/staff data, phishing awareness, endpoint protection hygiene).
  • Provide excellent "white glove" customer service (especially in classrooms), minimizing disruption to instruction whenever possible.
  • Participate in periodic after-hours support as needed (events, testing windows, maintenance, or special projects), with reasonable notice when possible.
  • Maintain strong attendance.

Qualifications
Required
  • 2+ years of hands-on IT support experience (helpdesk or onsite support).
  • Strong troubleshooting ability across endpoints, peripherals, and core productivity tools.
  • Comfortable working in a fast-paced environment with frequent context switching and competing priorities.
  • Excellent communication skills with non-technical users; patient, calm, and service-oriented.
  • Ability to work independently on-site while collaborating with a remote team.
  • Ability to lift/transport common IT equipment (e.g., computers, monitors, printers) and move throughout school buildings.
  • Ability to pass district-required background checks and comply with all school policies and safety procedures.

Preferred
  • Experience supporting a K-12 environment or other high-availability, high-touch user populations.
  • Familiarity with Microsoft 365 and/or Google Workspace (especially with education environments).
  • Basic understanding of networking fundamentals (TCP/IP, DNS/DHCP concepts, switching/wireless basics).
  • Exposure to endpoint management tools (e.g., RMM, Google Admin, MDM concepts), imaging, and device lifecycle processes.
  • Certifications such as CompTIA A+/Network+/Security+, Microsoft, Google, or equivalent.

Success Metrics
  • Meets or exceeds ticket SLA expectations for response and resolution; consistently documents work clearly.
  • High customer satisfaction from teachers/staff (professionalism, clarity, follow-through).
  • Strong first-time-fix and reduction in repeat issues through root-cause problem solving.
  • Accurate asset/environment documentation that improves support efficiency and escalations.
  • Demonstrates ownership, escalates appropriately, communicates proactively, and helps prevent outages.
  • Positive partnership with district stakeholders and Wired Technology Partners teammates.

Wired is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.