Parole Service Associate Jobs (NOW HIRING)

Salary: $55,436.00 - $84,332.00 Annually
Location : Schuylkill County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-50737-46030
Department: Parole Board
Division: PB SCI Mahanoy
Opening Date: 05/29/2026
Closing Date: 6/12/2026 11:59 PM Eastern
Job Code: 46030
Position Number: Multiple positions may be filled from this posting.
Union: FOP Lodge 92
Bargaining Unit: G4
Pay Group: ST06
Bureau / Division Code: 00259440
Bureau / Division: State Correctional Institution at Mahanoy
Worksite Address: 301 Grey Line Drive
City: Frackville, Pennsylvania
Zip Code: 17931
Contact Name: Michelle Novak
Contact Email: minovak@pa.gov
THE POSITION
Start a rewarding opportunity to develop your skills while supporting safer communities! As a Parole Agent 1 with the Department of Corrections, you will help people plan for their future and understand the path toward parole. This position allows you to make a real impact by guiding inmates through important steps that shape their next chapter. Become part of a team committed to positive outcomes and lasting change!
NOTE: Senate Bill 411 merged the Department of Corrections and the Board of Probation and Parole. This position is within the Department of Corrections.
DESCRIPTION OF WORK
This position focuses on preparing inmates at the State Correctional Institution (SCI) at Mahanoy for parole interviews and helping them understand the requirements for release. It plays a key role in gathering information, guiding inmates, and supporting the parole decision process. As a Parole Agent 1, you will perform the following duties:

• Interview Preparation: Meet with inmates to guide them through the parole interview process and help them develop a clear and acceptable parole plan
• Information Gathering: Collect important case details, review background information, and prepare investigation requests
• Case Documentation: Write reports, summaries, and related documents that assist decision makers in evaluating each inmate's parole suitability
• Parole Education: Lead classes and orientation sessions that teach inmates about parole expectations, procedures, and conditions
• Hearing Support: Coordinate and assist with parole hearings by preparing materials, escorting non-institution participants, and providing testimony when needed
• Public and Agency Communication: Respond to inmate inquiries and communicate with staff, officials, and families to provide accurate information on policies and case matters

Successful completion of the 12-month training/probationary period will result in a promotion to Parole Agent 2 with an increase in salary!
Work Schedule and Additional Information:

• Full-time employment, 40 hours per week
• Work schedule and hours are to be determined. You will work holidays and weekends as required.
• You must be willing to travel.
• This position is eligible for full retirement benefits at age 50 or 55.
• This posting may be used to fill multiple positions at SCI Mahanoy, 301 Grey Line Drive, Frackville, PA 17931.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:

• Four years of paraprofessional experience which includes two years of paraprofessional social services, human services, corrections, or law enforcement experience; or
• Two years of paraprofessional social services, human services, corrections, or law enforcement experience, and an associate's degree; or
• A bachelor's degree in criminal justice, law enforcement, legal studies, political science, behavioral science, or a related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Special Requirements:

• All positions require possession of an active non-commercial Pennsylvania Class C driver's license or equivalent.
• All employees must obtain CLEAN certification within two months of employment and maintain this certification for the duration of employment in this job.

Other Requirements:

• Successful completion of the Parole Agent 1 basic training program at the Training Academy in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require a medical examination and drug screening.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• A conditional offer of employment requires review of prior law enforcement employment records as required by Pennsylvania Act 57 of 2020.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Special Requirement - Do you possess a current driver's license which is not under suspension?

• Yes
• No

02
If you answered yes, please provide your driver's license number, issuing state, and expiration date. If you answered no, type N/A in the text box below.
03
What level of college education in criminal justice, law enforcement, legal studies, political science, behavioral science, or a related field have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• A conferred Bachelor's degree or higher
• Within 3 months of completing a Bachelor's degree
• 60 but less than 90 credits
• Conferred Associate's degree
• 30 but less than 60 credits
• Less than 30 credits
• None

04
If you selected "Within 3 months of completing a Bachelor's degree" above, what is your expected graduation date (MM/YYYY)?
05
If you answered "None" to the above question which refers to specific college majors, what level of college education have you completed in a different major other than those listed in the previous question?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Bachelor's degree or higher
• 120 credits or more
• 90 but less than 120 credits
• 60 but less than 90 credits
• 30 but less than 60 credits
• Less than 30 credits
• None

06
How many years of full-time paraprofessional experience do you possess in social services/human services, corrections, or law enforcement?

• 4 years or more
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

07