ZipRecruiter

Log In

1

Overnight Technical Support Jobs (NOW HIRING)

Power Monitors, Inc

Technical Support Manager

Virginia, IL · On-site

$100 - $125/hr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP ... Occasional overnight travel may be required. What We're Looking For * Strong PC troubleshooting ...

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP ... Occasional overnight travel may be required. What We're Looking For * Strong PC troubleshooting ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical ... Overnight Travel is required( averages 35%) * Valid Driver's License * Valid Passport is a plus ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsOvernight Technical Support Jobs

Overnight Technical Support information

See salary details

$14

$26

$44

How much do overnight technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for overnight technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an overnight technical support specialist?

An Overnight Technical Support specialist is a professional responsible for assisting customers or clients with technical issues during nighttime hours, typically outside of standard business times. They troubleshoot problems related to software, hardware, networks, or other technical products and services via phone, chat, or email. Working overnight, they ensure that users in different time zones receive timely help and that critical systems remain operational 24/7. This role requires strong problem-solving skills, technical knowledge, and the ability to communicate solutions clearly.

What are the key skills and qualifications needed to thrive as an overnight technical support specialist?

To thrive as an Overnight Technical Support specialist, you need strong troubleshooting abilities, technical knowledge of relevant hardware or software, and typically a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts are commonly required, with certifications like CompTIA A+ or Microsoft Certified Professional being advantageous. Excellent communication, patience, and the ability to work independently during off-hours are standout soft skills. These competencies ensure rapid and effective resolution of technical issues, maintaining business continuity and customer satisfaction outside regular hours.

What are some unique challenges faced by overnight technical support professionals, and how can they prepare for them?

Overnight Technical Support professionals often encounter challenges such as limited access to on-site resources, fewer team members available for collaboration, and handling urgent issues when escalation options are restricted. To prepare, it's important to familiarize yourself with self-service knowledge bases, document effective troubleshooting techniques, and develop strong problem-solving skills. Proactively communicating with other shifts and maintaining detailed handover notes can also help ensure smooth transitions and consistent support quality.

What is the difference between Overnight Technical Support vs Help Desk Technician?

AspectOvernight Technical SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote or on-siteDay shifts, office or remote
Industry UsageIT support, tech companiesIT support, customer service
Job FocusHandling technical issues overnightAssisting users during business hours

Overnight Technical Support primarily focuses on resolving technical issues during night shifts, often requiring specific certifications and working in tech environments. Help Desk Technicians typically work during daytime hours, providing user support and troubleshooting. While both roles involve technical skills, their schedules and primary responsibilities differ significantly.

What cities are hiring for Overnight Technical Support jobs?

Cities with the most Overnight Technical Support job openings:

What are the most commonly searched types of Technical Support jobs?

The most popular types of Technical Support jobs are:

What states have the most Overnight Technical Support jobs?

States with the most job openings for Overnight Technical Support jobs include:

What are popular job titles related to Overnight Technical Support jobs?

For Overnight Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Overnight Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Manager

Virginia, IL • On-site

Power Monitors, Inc
Utilities • 11 - 50 employees
Learn more about Power Monitors, Incexternal

$100 - $125/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Technical Support Manager

Location: Mt. Crawford, VA
Department: Technical Support
Reports To: VP of Operations and Engineering

Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams.

If you're a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we'd love to hear from you!

Key Responsibilities
  • Lead and support the Technical Support team, ensuring timely and high-quality customer assistance.
  • Provide direct technical support for PMI products, software, and field applications.
  • Act as the primary liaison between customers, Engineering, and Software Development.
  • Document, track, and analyze technical issues and recurring problems.
  • Contribute to testing and feedback during product development and updates.
  • Create and maintain internal technical documentation and knowledge base content.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Occasional overnight travel may be required.
What We're Looking For
  • Strong PC troubleshooting skills, including driver, communication, and security issues.
  • Proven experience in customer technical support or IT systems support.
  • Excellent problem-solving and communication skills.
  • Networking skills
  • Technical writing or documentation experience a plus.
  • Technical college degree preferred
  • Electrical background or experience with electric utilities is a plus but not required.
Benefits
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance Options
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Education Reimbursement
  • 529 College Savings Contribution Matching
About Power Monitors, Inc.

Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.

#J-18808-Ljbffr

Apply