ZipRecruiter

Log In

2

Overnight Remote Email Support Jobs (NOW HIRING)

Certified Employment Group

Be Seen First

Customer Service Representative (Remote)

San Jose, CA · Remote

$27/hr

... email support. The ideal candidate is passionate about the Halloween and winter holiday seasons ... remote team. Responsibilities · Work both independently and collaboratively within a team ...

Whisker Labs

Technical Support Specialist

$50K - $54K/yr

Provide phone and email support to Ting customers, ensuring timely and professional assistance ... Self-motivated and disciplined to excel in a remote work setting. * Availability to work a rotating ...

TechnologyAdvice

Email Marketing Manager

The opportunity TechnologyAdvice is looking for an Email Marketing Manager to lead the strategy ... LI-Remote Work authorization Employer work visa sponsorship and support are not provided for this ...

Onda

Email Department Lead

This is a remote position. As our ideal candidate, you will bring a wealth of experience and ... This, coupled with a variety of support departments (scheduling, billing, client resolution, etc ...

TechnologyAdvice

Email Marketing Manager

OR · Remote

The opportunity TechnologyAdvice is looking for an Email Marketing Manager to lead the strategy ... LI-Remote Work authorization Employer work visa sponsorship and support are not provided for this ...

next page

Showing results 1-20

All JobsOvernight Remote Email Support Jobs

Overnight Remote Email Support information

See salary details

$14

$26

$44

How much do overnight remote email support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for overnight remote email support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are Overnight Remote Email Support jobs?

Overnight Remote Email Support jobs involve assisting customers or clients via email during nighttime hours, typically outside of standard business times. Employees in these roles respond to inquiries, troubleshoot issues, provide information, and ensure customer satisfaction, all from a remote location such as their home. These jobs are ideal for individuals who prefer working at night or need a flexible schedule, and they often require strong written communication skills, attention to detail, and proficiency with email platforms and customer service protocols.

What is the difference between Overnight Remote Email Support vs Customer Service Representative?

AspectOvernight Remote Email SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMStandard daytime hours, usually 9 AM to 5 PM
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Required SkillsStrong written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
Industry UsageCommon in tech, e-commerce, and support servicesWidespread across retail, telecom, and service sectors

Overnight Remote Email Support focuses on handling customer inquiries via email during overnight hours, requiring strong written skills. Customer Service Representatives often handle calls and emails during regular hours, emphasizing verbal communication. Both roles are remote-friendly but differ mainly in work hours and communication methods.

What are the unique challenges of working as an Overnight Remote Email Support specialist, and how can I prepare for them?

Working as an Overnight Remote Email Support specialist often means managing customer inquiries during off-peak hours, which can involve handling urgent issues with limited immediate backup from other teams. You'll need to be proactive in problem-solving, highly organized, and resilient when working independently. Adjusting to a nighttime schedule and maintaining clear communication with daytime colleagues for handoffs is key. Preparing for this role includes setting up a dedicated, distraction-free workspace and developing strong time management habits to ensure productivity and well-being.

What are the key skills and qualifications needed to thrive as an Overnight Remote Email Support specialist, and why are they important?

To thrive as an Overnight Remote Email Support specialist, you need strong written communication skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with helpdesk ticketing systems, email platforms, and CRM tools like Zendesk or Freshdesk is typically required. Patience, problem-solving abilities, and self-motivation are essential soft skills for handling customer inquiries independently during overnight hours. These skills ensure timely, accurate support and maintain customer satisfaction when working remotely and with limited supervision.
More about Overnight Remote Email Support jobs
What cities are hiring for Overnight Remote Email Support jobs? Cities with the most Overnight Remote Email Support job openings:
What are the most commonly searched types of Remote Email Support jobs? The most popular types of Remote Email Support jobs are:
What states have the most Overnight Remote Email Support jobs? States with the most job openings for Overnight Remote Email Support jobs include:
What job categories do people searching Overnight Remote Email Support jobs look for? The top searched job categories for Overnight Remote Email Support jobs are:
Overnight Remote Email Support jobs near you
Infographic showing various Overnight Remote Email Support job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 21% Part Time, 5% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Certified Employment Group

San Jose, CA • Remote

$27/hr

Temporary

Medical, Dental, Vision

Posted 6 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Service Representative (Remote)

Schedule: M-F 8:30 am – 4:30pm PST (Days to change to include weekends during peak season)

Role: Contract: Aug 3rd – Oct 30th (Potential to be extended to Dec 23rd)

Pay: $27/HR

Overview

Our client is an industry leader in seasonal holiday products, operating year-round to design, develop, manufacture, and support the sale of Halloween and winter holiday merchandise. Their enthusiastic team is dedicated to creating memorable and festive experiences for customers.

They are currently seeking a temporary full-time Customer Service Representative to work fully remote during Pacific Time business hours. This is an exciting opportunity for someone who enjoys helping others and takes pride in delivering exceptional customer service through both phone and email support.

The ideal candidate is passionate about the Halloween and winter holiday seasons, enjoys working in a fast-paced environment, and is eager to assist customers with professionalism and enthusiasm. Strong interpersonal and communication skills are essential, along with the ability to work independently while remaining engaged and collaborative with a remote team.

Responsibilities

·         Work both independently and collaboratively within a team environment to identify product or service issues, resolve customer concerns, and share knowledge with teammates.

·         Provide timely, professional, and personable customer support via phone, email, and a ticketing system, handling a high volume of inquiries daily while maintaining accuracy and responsiveness.

·         Stay informed of product updates, policy changes, and company procedures relevant to customer support.

·         Maintain a consistent and reliable presence throughout scheduled working hours in a fully remote, on-camera work environment.

·         Deliver exceptional customer experiences by demonstrating strong problem-solving skills, empathy, and professionalism in every interaction.

Qualifications

·         Associates Degree or 1 – 2 years of customer service experience

·         Excellent written/verbal communication with the ability to build collaborative relationships with customer and teammates.

·         Strong decision-making, multi-tasking, and time management.

·         Enthusiastic about holiday consumer products.

·         Proficient with Microsoft Office.

·         Experience with ticketing, CRM, e-commerce, or communication platforms.

·         Capable of working from home with a stable internet connection, quiet workspace to receive calls.

·         Reliable work history with demonstrated job stability preferred

·         Prior Call center, customer support, or high-volume customer service experienced preferred.

Certified Employment Group logo

About Certified Employment Group

Sourced by ZipRecruiter

Certified Employment Group started in San Francisco in 1963. Our cornerstone mission was, and remains, to provide ethical, caring service to each of our clients and employees. These values mean using technology to create efficiencies for our clients, expand our service offerings and enhance the level of service we can provide. As Northern California businesses have prospered, Certified has responded by opening branches to serve high-growth areas. We have expanded our services to include on-site management for major accounts, developing a web based interface and opening specialized divisions in Legal, Renewable Energy and Accounting. Certified remains independently owned, responsive, flexible and wholly committed to our original values. We believe this is the reason for our success. Industry rankings continually place Certified in the top ten percent based on sales!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Emeryville, CA, US

Year founded

1963

View All Certified Employment Group Jobs