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Overnight Remote Email Support Jobs (NOW HIRING)

$59 - $69.25/hr

Support multiple clients and operate within various pharmacy information systems (PIS). Clinical ... Proficiency in MS Office, Google Drive, internet, and email * Overnight inpatient hospital ...

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Overnight Remote Email Support information

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$14

$26

$44

How much do overnight remote email support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for overnight remote email support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an overnight remote email support job?

Overnight Remote Email Support jobs involve assisting customers or clients via email during nighttime hours, typically outside of standard business times. Employees in these roles respond to inquiries, troubleshoot issues, provide information, and ensure customer satisfaction, all from a remote location such as their home. These jobs are ideal for individuals who prefer working at night or need a flexible schedule, and they often require strong written communication skills, attention to detail, and proficiency with email platforms and customer service protocols.

What are the key skills and qualifications needed to thrive as an overnight remote email support specialist?

To thrive as an Overnight Remote Email Support specialist, you need strong written communication skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with helpdesk ticketing systems, email platforms, and CRM tools like Zendesk or Freshdesk is typically required. Patience, problem-solving abilities, and self-motivation are essential soft skills for handling customer inquiries independently during overnight hours. These skills ensure timely, accurate support and maintain customer satisfaction when working remotely and with limited supervision.

What are the unique challenges of working as an overnight remote email support specialist, and how can I prepare for them?

Working as an Overnight Remote Email Support specialist often means managing customer inquiries during off-peak hours, which can involve handling urgent issues with limited immediate backup from other teams. You'll need to be proactive in problem-solving, highly organized, and resilient when working independently. Adjusting to a nighttime schedule and maintaining clear communication with daytime colleagues for handoffs is key. Preparing for this role includes setting up a dedicated, distraction-free workspace and developing strong time management habits to ensure productivity and well-being.

What is the difference between Overnight Remote Email Support vs Customer Service Representative?

AspectOvernight Remote Email SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMStandard daytime hours, usually 9 AM to 5 PM
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Required SkillsStrong written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
Industry UsageCommon in tech, e-commerce, and support servicesWidespread across retail, telecom, and service sectors

Overnight Remote Email Support focuses on handling customer inquiries via email during overnight hours, requiring strong written skills. Customer Service Representatives often handle calls and emails during regular hours, emphasizing verbal communication. Both roles are remote-friendly but differ mainly in work hours and communication methods.

More about Overnight Remote Email Support jobs

What cities are hiring for Overnight Remote Email Support jobs?

Cities with the most Overnight Remote Email Support job openings:

What are the most commonly searched types of Remote Email Support jobs?

The most popular types of Remote Email Support jobs are:

What states have the most Overnight Remote Email Support jobs?

States with the most job openings for Overnight Remote Email Support jobs include:

Infographic showing various Overnight Remote Email Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Part Time Inpatient Telephonic Staff Pharmacist (Evenings / Overnight) - Remote

Cigna

New Hampshire, OH • Remote

$53.25 - $62.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

39th of 898 rated healthcare providers


Job description

The remote, work from home part-time staff pharmacist provides telepharmacy services to multiple hospital clients across various states. This role enhances clinical team performance, supports quality patient care, and ensures safe and compliant medication practices. This part-time position includes evenings, overnight and on-call shifts. You are expected to work at least 1-2 shifts every 2 weeks. Multiple shifts available and will be discussed in interview, but consist of evenings, overnight, and weekends.

Responsibilities:

Telepharmacy

  • Perform remote order entry, order verification, drug verification, and patient/staff counseling.
  • Support multiple clients and operate within various pharmacy information systems (PIS).

Clinical Excellence

  • Provide proactive clinical pharmacy services and adhere to all client -specific and Cigna policies.
  • Deliver drug information and therapeutic recommendations, including dosing adjustments, interactions, compatibilities, and infusion guidance.
  • Maintain working knowledge of IV fluids, TPN, narcotic/cardiac drips, IV antibiotics, chemotherapy, and more.
  • Understand considerations for special populations (pediatric, geriatric, pregnant/nursing, renal/hepatic impairment, HIV).
  • Counsel patients, nurses, and medical staff on safe medication use.
  • Investigate and resolve medication variances within 48 hours.

Operational Excellence

  • Learn and work in multiple hospital pharmacy systems.
  • Obtain and maintain multiple state pharmacist licenses.
  • Document orders, interventions, and recommendations in system by end of shift.
  • Ensure compliance with all applicable pharmacy laws, regulations, and Internal policies.

Technical Excellence

  • Perform basic troubleshooting during system or connectivity issues.
  • Work effectively with VPNs, PIS platforms, automation systems, and common software (Microsoft Office, Snagit, etc.).

Training & Development

  • Participate in ongoing training, including clinical updates, PIS enhancements, and policy changes.
  • Maintain all required access credentials, licenses, and reciprocity.

Productivity

  • Achieve and maintain company productivity metrics.

Qualifications

  • B.S. in Pharmacy required, PharmD preferred.
  • Active and in good standing PA pharmacist license.
  • Additional state licenses preferred (OH, MA, RI, DE, ME, NH, CT)
  • At least 2+ years of inpatient hospital experience preferred
  • Strong written and verbal communication skills
  • Demonstrated customer service skills
  • Knowledge of formulary management and P&T procedures
  • Familiarity with client/server applications
  • Proficiency in MS Office, Google Drive, internet, and email
  • Overnight inpatient hospital experience is strongly preferred
  • Hospital residency is preferred but not required
  • Board certification is preferred but not required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 54 - 91 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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