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Overnight Customer Service Agent Jobs (NOW HIRING)

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

Unifi

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - CRW Date Wednesday, June 3, 2026 ... M. shift, Overnight shift, P.M. shift

Planet Fitness

Overnight Customer Service

Westerville, OH · On-site

$15.50 - $21/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members ...

BNL School Pictures

Customer Service Agent

Marlboro, NJ · On-site

$15 - $20/hr

Customer Service Agent ID: 1064 Location: Marlboro, NJ Company Name: BNL School Pictures More about this job > Description BNL School Pictures is a family owned photography business that offers high ...

Alphabe Insight

Customer Service Agent

Oklahoma City, OK

$14.50 - $19.25/hr

Customer Service Agent We are seeking a customer-focused Customer Service Agent to provide professional support and help create positive customer experiences. This role is ideal for individuals who ...

Planet Fitness

Overnight Customer Service

Columbus, OH

$15 - $20.25/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members ...

Biz Voice Boost

Customer Service Agent

Raleigh, NC

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the ...

Unifi Aviation, LLC

Customer Service Agent

Lihue, HI

$15.25 - $20.50/hr

... Airport Customer Service Agent (American) - LIH PT Date Monday, April 27, 2026 Entity Unifi ... M. shift, Overnight shift, P.M. shift Part Time Days Days of the week Shift Shift Start Time Monday ...

Unifi Aviation, LLC

Customer Service Agent

Lihue, HI

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, April ... M. shift, Overnight shift, P.M. shift Part Time Days Days of the week Shift Shift Start Time Monday ...

Unifi

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent (United) - ALB Date Monday, April 13 ... M. shift, Overnight shift, P.M. shift

Alphabe Insight

Customer Service Agent

Birmingham, AL

$14.50 - $19.50/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers ...

Unifi Aviation, LLC

Customer Service Agent

Lihue, HI

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, April ... M. shift, Overnight shift, P.M. shift Part Time Days Days of the week Shift Shift Start Time Monday ...

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Overnight Customer Service Agent information

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How much do overnight customer service agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for overnight customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Agent, and why are they important?

To thrive as an Overnight Customer Service Agent, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is typically required. Patience, resilience, and the ability to work independently during non-traditional hours are crucial soft skills in this role. These skills ensure efficient issue resolution, customer satisfaction, and reliable service during overnight shifts when support is still essential.

What are Overnight Customer Service Agents?

Overnight Customer Service Agents are professionals who assist customers outside of regular business hours, typically during the late evening and overnight shifts. Their main responsibilities include responding to customer inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. These agents ensure that businesses maintain 24/7 customer support, improving customer satisfaction and addressing problems as they arise, no matter the time of day. The role often requires excellent communication skills, the ability to work independently, and adaptability to night shift hours.

What unique challenges might an Overnight Customer Service Agent face, and how can they be managed?

Overnight Customer Service Agents often work outside traditional business hours, which can present challenges such as maintaining alertness during late shifts and handling issues with limited in-person support. To manage these, agents typically rely on strong communication skills, effective time management, and self-motivation. Many companies provide online resources and remote team communication tools to ensure agents feel supported even when supervisors or colleagues may not be immediately available. Staying organized and practicing good sleep hygiene can also help agents adjust to non-traditional schedules.

What is the difference between Overnight Customer Service Agent vs Customer Support Representative?

AspectOvernight Customer Service AgentCustomer Support Representative
Work HoursPrimarily overnight shifts, often 10 PM to 6 AMTypically daytime or evening shifts, flexible depending on company
Work EnvironmentCall centers, remote or in-office settingsCall centers, remote, or in-office settings
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Industry UsageCustomer service, support, hospitality, retailCustomer service, support, retail, tech

While both roles involve assisting customers, Overnight Customer Service Agents work primarily during overnight hours, often handling high-volume calls in call centers or remotely. Customer Support Representatives typically work during regular hours and may handle a broader range of customer inquiries. The roles share similar credentials and environments but differ mainly in shift timing and scheduling.

What cities are hiring for Overnight Customer Service Agent jobs? Cities with the most Overnight Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
What states have the most Overnight Customer Service Agent jobs? States with the most job openings for Overnight Customer Service Agent jobs include:
Overnight Customer Service Agent jobs near you
Infographic showing various Overnight Customer Service Agent job openings in the United States as of June 2026, with employment types broken down into 16% Full Time, and 84% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Airport Customer Service Agent - LIT

Airport Customer Service Agent - LIT

Unifi

Little Rock, AR

$14.75 - $20/hr

Other

Posted 20 days ago

Job description

General information
Job Title
Airport Customer Service Agent - LIT
Date
Monday, April 20, 2026
Entity
Unifi Aviation, LLC
State
Arkansas
City
Little Rock
Base Pay Rate:
$ 16.50
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift

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