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Overnight Customer Service Agent Jobs (NOW HIRING)

Staffmark Group

Customer Service Agent

Lowell, AR · On-site

$13/hr

Customer Service Agent Location: Lowell, AR Pay Rate: $13.00 per hour Schedule and Shift Options: Monday-Friday, 7 AM-4 PM, 11 AM-8 PM, 12 PM-9 PM | or Tuesday-Saturday, 6:30 AM-3 PM If You Can ...

New

Talent Haven HR

Customer Service Agent

Milwaukee, WI · On-site

$15.25 - $20.50/hr

Position Overview We are looking for a Customer Service Agent to assist customers with inquiries, appointment scheduling, and service support. This position plays an important role in creating a ...

Unifi

$15.50 - $20.50/hr

General information Job Title United Airlines Customer Service Agent FT Date Wednesday, July 8, ... M. shift, Overnight shift, P.M. shift

DSV Global Transportation

Customer Service Agent

Buffalo, NY · On-site

$15 - $20/hr

Customer Service Agent Location: Saudi Arabia, Riyadh Role Summary: As Customer Service Agent you will be responsible for maintaining outstanding Customer Service standards through operational ...

herffjones

Customer Service Agent

Indianapolis, IN · On-site

$18/hr

Customer Service Agent Location: Indianapolis, IN Starting Pay: $18/hr JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT About Herff Jones: Indianapolis-based Herff Jones is the leading ...

herffjones

Customer Service Agent

Indianapolis, IN · On-site

$18/hr

Customer Service Agent Location: Indianapolis, IN Starting Pay: $18/hr JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT About Herff Jones: Indianapolis-based Herff Jones is the leading ...

herffjones

Customer Service Agent

Indianapolis, IN · On-site

$18/hr

Customer Service Agent Location: Indianapolis, IN Starting Pay: $18/hr JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT About Herff Jones: Indianapolis-based Herff Jones is the leading ...

CAVU Holdings (AMER) Inc.

Customer Service Agent

Chicago, IL · Hybrid

$16 - $21.50/hr

Description Customer Service Agent AMER Hybrid / Indianapolis About Us For airports, for partners, for people. We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of ...

Start Club Corp

Customer Service Agent

Culver City, CA

$3.7K - $4.4K/hr

Job Summary We are seeking a customer-focused Customer Service Agent to provide outstanding support and create positive customer experiences. This role is ideal for individuals who enjoy helping ...

MAX-USA

Be Seen First

Customer Service Agent

Tampa, FL · On-site

$16 - $18/hr

The Customer Service Agent plays a vital role in ensuring customer satisfaction by providing timely and effective support through email and phone calls. Reporting directly to the Customer Service ...

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Overnight Customer Service Agent information

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$27

How much do overnight customer service agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for overnight customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Agent, and why are they important?

To thrive as an Overnight Customer Service Agent, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is typically required. Patience, resilience, and the ability to work independently during non-traditional hours are crucial soft skills in this role. These skills ensure efficient issue resolution, customer satisfaction, and reliable service during overnight shifts when support is still essential.

What are Overnight Customer Service Agents?

Overnight Customer Service Agents are professionals who assist customers outside of regular business hours, typically during the late evening and overnight shifts. Their main responsibilities include responding to customer inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. These agents ensure that businesses maintain 24/7 customer support, improving customer satisfaction and addressing problems as they arise, no matter the time of day. The role often requires excellent communication skills, the ability to work independently, and adaptability to night shift hours.

What unique challenges might an Overnight Customer Service Agent face, and how can they be managed?

Overnight Customer Service Agents often work outside traditional business hours, which can present challenges such as maintaining alertness during late shifts and handling issues with limited in-person support. To manage these, agents typically rely on strong communication skills, effective time management, and self-motivation. Many companies provide online resources and remote team communication tools to ensure agents feel supported even when supervisors or colleagues may not be immediately available. Staying organized and practicing good sleep hygiene can also help agents adjust to non-traditional schedules.

What is the difference between Overnight Customer Service Agent vs Customer Support Representative?

AspectOvernight Customer Service AgentCustomer Support Representative
Work HoursPrimarily overnight shifts, often 10 PM to 6 AMTypically daytime or evening shifts, flexible depending on company
Work EnvironmentCall centers, remote or in-office settingsCall centers, remote, or in-office settings
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Industry UsageCustomer service, support, hospitality, retailCustomer service, support, retail, tech

While both roles involve assisting customers, Overnight Customer Service Agents work primarily during overnight hours, often handling high-volume calls in call centers or remotely. Customer Support Representatives typically work during regular hours and may handle a broader range of customer inquiries. The roles share similar credentials and environments but differ mainly in shift timing and scheduling.

What cities are hiring for Overnight Customer Service Agent jobs? Cities with the most Overnight Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
What states have the most Overnight Customer Service Agent jobs? States with the most job openings for Overnight Customer Service Agent jobs include:
Overnight Customer Service Agent jobs near you
Infographic showing various Overnight Customer Service Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Airport Customer Service Agent - DLH (PT)

Airport Customer Service Agent - DLH (PT)

Unifi

Duluth, MN

$15.50 - $20.50/hr

Other

Re-posted 8 days ago

Job description

General information
Job Title
Airport Customer Service Agent - DLH (PT)
Date
Monday, May 4, 2026
Entity
Unifi Aviation, LLC
State
Minnesota
City
Duluth
Base Pay Rate:
$ 17.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, Overnight shift, P.M. shift

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