ZipRecruiter

Log In

1

Outbound Customer Service Representative Jobs in Georgia

Colony Roofers

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

What You'll Do Answer inbound customer calls and provide exceptional service Make outbound calls to ... sales representatives, and leadership What We're Looking For Strong customer service and ...

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Manage large amounts of inbound and outbound calls with efficiency and courtesy * Follow ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Manage large amounts of inbound and outbound calls with efficiency and courtesy * Follow ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

Stark Exterminators

Customer Service Representative

Buford, GA · On-site

$14.50 - $19.75/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... Additionally, you will work diligently to connect with customers via outbound calls to ensure ...

previous pagenext page

Showing results 21-40

All JobsOutbound Customer Service Representative JobsOutbound Customer Service Representative Jobs in Georgia

Outbound Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do outbound customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for outbound customer service representative in Georgia is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is an outbound customer service representative?

Outbound Customer Service Representatives are professionals who contact customers or potential clients on behalf of a company, typically by phone, to provide information, conduct surveys, promote products or services, or follow up on previous interactions. Unlike inbound representatives, who handle incoming queries, outbound reps initiate contact to achieve specific business goals such as sales, customer feedback, or appointment scheduling. They play a key role in customer outreach and relationship-building, often working from call centers or remotely.

What is the difference between Outbound Customer Service Representative vs Inbound Customer Service Representative?

AspectOutbound Customer Service RepresentativeInbound Customer Service Representative
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, support requests, or complaints
Work EnvironmentTypically telecommunication or call center setting, often with sales targetsCall center or support center, focusing on customer assistance
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, empathy
Common UsageSales campaigns, customer retention, outreach programsTechnical support, order processing, general inquiries

While both roles involve customer communication, Outbound Customer Service Representatives focus on proactive outreach and sales, whereas Inbound Customer Service Representatives handle incoming customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

How does an outbound customer service representative collaborate with other departments to resolve customer issues?

Outbound Customer Service Representatives frequently work alongside sales, technical support, and billing teams to ensure customer concerns are addressed efficiently. When a customer's issue extends beyond basic inquiries, representatives coordinate with these departments to gather accurate information or escalate complex problems. This collaborative approach not only helps resolve issues more swiftly but also provides a seamless experience for the customer. Regular team meetings and shared customer management tools are often used to facilitate effective communication and follow-up.

What skills and qualifications are needed to be an outbound customer service representative?

To thrive as an Outbound Customer Service Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, phone systems, and call scripting tools is typical in this role. Active listening, resilience, and a positive attitude help representatives engage customers effectively and handle rejection. These skills and qualities are essential for achieving sales targets, building customer relationships, and maintaining high productivity in a competitive environment.

What are popular job titles related to Outbound Customer Service Representative jobs in GA?

For Outbound Customer Service Representative jobs in GA, the most frequently searched job titles are:

Outbound Customer Service Representative jobs near you
Infographic showing various Outbound Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,168 per year, or $15.5 per hour.

Customer Service Representative

Outsource Logistics, LLC

Valdosta, GA • On-site

$16 - $18/hr

Full-time

Re-posted just now

Job description


The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Outsource Logistics on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry experience, and some college coursework are preferred but not required.
Duties and Responsibilities:
  • Help manage current customer accounts.
  • Deal with a high volume of inbound and outbound phone calls.
  • Maintain relationships with carriers and customers.
  • Provide exceptional customer service to customers and carriers.
  • Solve customer and carrier problems and help resolve issues.
  • Provide shipment quotes for customers and set up shipments as required by customers.
  • Excellent multitasking skills within their workspace as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.

Job Requirements:
  • High-quality written and verbal communication skills
  • Ability to adapt to changes in the work environment
  • Accurate and able to produce quality work
  • Dependability
  • Problem solver
  • Ability to work in teams and be open to others' views
  • Show respect toward others with cultural differences
  • Quality decision making

Qualifications
Education/Experience
  • Minimum high school diploma required. Some college preferred but not required.
  • Previous customer service or call center experience is required.
  • Logistics experience is preferred but not required.

Mathematical Skills:
  • Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Language Skills:
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Database software, Internet software, Order processing systems, and Microsoft software. Experience with WMS systems (Camelot and Navis) are preferred.
Outsource Logistics logo

About Outsource Logistics

Sourced by ZipRecruiter

Outsource Logistics was founded in 2000 by Paul Everett and Lee Smith. From our humble beginnings in a small warehouse with one delivery van, we have grown our business into what it is today… a leader in supply chain solutions in the Southeast. We operate 2 million square feet of modern multi-client and dedicated warehouse space in 3 different markets in Georgia. Our fleet of modern tractors, trailers, and chassis make delivery seamless whether transported by van, flatbed, or ocean container. If the scope of your transportation needs is outside of what our asset-based offerings can handle, our brokerage division has thousands of contract carriers to call upon. With well over 100 years of combined logistics experience on staff in areas including warehousing, transportation and customer service, we can assure you that we can find a solution for your logistics problems. Whether you need room for a couple of truckloads or a dedicated and fully staffed warehousing operation, we can accommodate you.

Company size

51 - 200 Employees

Headquarters location

Valdosta, GA, US

Year founded

2000

Social media

FacebookTwitter

View All Outsource Logistics Jobs

Apply