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Outbound Customer Service Representative Jobs in Georgia

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Manage large amounts of inbound and outbound calls with efficiency and courtesy * Follow ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

Stark Exterminators

Customer Service Representative

Macon, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... Additionally, you will work diligently to connect with customers via outbound calls to ensure ...

Stark Exterminators

Customer Service Representative

Dallas, GA · On-site

$12.25 - $16.50/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... Additionally, you will work diligently to connect with customers via outbound calls to ensure ...

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All JobsOutbound Customer Service Representative JobsOutbound Customer Service Representative Jobs in Georgia

Outbound Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do outbound customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for outbound customer service representative in Georgia is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is an outbound customer service representative?

Outbound Customer Service Representatives are professionals who contact customers or potential clients on behalf of a company, typically by phone, to provide information, conduct surveys, promote products or services, or follow up on previous interactions. Unlike inbound representatives, who handle incoming queries, outbound reps initiate contact to achieve specific business goals such as sales, customer feedback, or appointment scheduling. They play a key role in customer outreach and relationship-building, often working from call centers or remotely.

What skills and qualifications are needed to be an outbound customer service representative?

To thrive as an Outbound Customer Service Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, phone systems, and call scripting tools is typical in this role. Active listening, resilience, and a positive attitude help representatives engage customers effectively and handle rejection. These skills and qualities are essential for achieving sales targets, building customer relationships, and maintaining high productivity in a competitive environment.

How does an outbound customer service representative collaborate with other departments to resolve customer issues?

Outbound Customer Service Representatives frequently work alongside sales, technical support, and billing teams to ensure customer concerns are addressed efficiently. When a customer's issue extends beyond basic inquiries, representatives coordinate with these departments to gather accurate information or escalate complex problems. This collaborative approach not only helps resolve issues more swiftly but also provides a seamless experience for the customer. Regular team meetings and shared customer management tools are often used to facilitate effective communication and follow-up.

What is the difference between Outbound Customer Service Representative vs Inbound Customer Service Representative?

AspectOutbound Customer Service RepresentativeInbound Customer Service Representative
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, support requests, or complaints
Work EnvironmentTypically telecommunication or call center setting, often with sales targetsCall center or support center, focusing on customer assistance
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, empathy
Common UsageSales campaigns, customer retention, outreach programsTechnical support, order processing, general inquiries

While both roles involve customer communication, Outbound Customer Service Representatives focus on proactive outreach and sales, whereas Inbound Customer Service Representatives handle incoming customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Outbound Customer Service Representative jobs in GA?

For Outbound Customer Service Representative jobs in GA, the most frequently searched job titles are:

Outbound Customer Service Representative jobs near you
Infographic showing various Outbound Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,168 per year, or $15.5 per hour.

Customer Service Rep

D.J. DreamTeam LLC

Stockbridge, GA • On-site, Remote

$10 - $15/hr

Part-time

Re-posted 28 days ago

Job description

** U.S only except California, New York, Connecticut, Maryland, Massachusetts, Oregon, and Wisconsin.
We're on the lookout for a Call Center Representative to work from home and to be the primary link between our client's customers both current and potential.
We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication.
Call Center Representative Responsibilities
  • Manage large amounts of inbound and outbound calls with efficiency and courtesy
  • Follow conversation prompts and scripts when handling different topics
  • Identify customers' needs; clarify their information; research their issues; provide solutions and/or alternatives to solve their problems
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by going the extra mile when you can
  • Keep accessible, comprehensive records of all conversations in our call center database
  • Attend educational seminars to improve knowledge and performance level
  • Meet or exceed personal/team qualitative and quantitative targets
    • Call Center Representative Requirements
  • Strong phone and verbal communication skills, plus active listening skills
  • Empathetic customer focus, flexibility to manage many different personality types
  • Ability to multi-task, set priorities, and manage time effectively
  • High school degree

Flexible Schedule
Various clients to choose from such as
  • Theme Park Reservations
  • Cruise Ship CSR
  • Workout equipment CSR
  • Home Repair Stores
  • Cable/Internet Provider
  • And MORE!

Computer/Office Requirements
  1. Laptop or Desktop Computer
  2. . Computer Monitor (15" or higher...).
  3. Computer Hard Drive with only the following Operating Systems: Windows 8 or Windows 10.
  4. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 2 GB RAM or more.
  5. Computer Keyboard and Mouse
  6. Hardwired Broadband Internet Service via DSL, Cable, or Fiber Optic with an internet connection: minimum download speed of 3 Mbps or higher and a minimum upload speed of 1 Mbps or higher.
  7. Internet Software: Internet Explorer 8.0 or 11, Edge, Mozilla (Firefox 14 to 42), and/or Safari 8 or 9.
  8. Noise-canceling USB headset with microphone (Brands: Logitech, Plantronics, or Microsoft)

**Some items are not needed at the time of application
** Some clients can work with a Mac
Starting pay is $10-$15 per hour
Set your own schedule! Control the way you work!

Apply