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Outbound Customer Service Representative Jobs in Georgia

Cintas

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

Requisition Number: 232527 Cintas is seeking a Customer Service Representative to provide customer ... Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ...

Cintas

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

Requisition Number: 232527 Cintas is seeking a Customer Service Representative to provide customer ... Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ...

Arrow Exterminators

Customer Service Representative

Dublin, GA · On-site

$13.75 - $18.50/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... Additionally, you will work diligently to connect with customers via outbound calls to ensure ...

New

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Manage large amounts of inbound and outbound calls with efficiency and courtesy * Follow ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

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All JobsOutbound Customer Service Representative JobsOutbound Customer Service Representative Jobs in Georgia

Outbound Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do outbound customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for outbound customer service representative in Georgia is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is an outbound customer service representative?

Outbound Customer Service Representatives are professionals who contact customers or potential clients on behalf of a company, typically by phone, to provide information, conduct surveys, promote products or services, or follow up on previous interactions. Unlike inbound representatives, who handle incoming queries, outbound reps initiate contact to achieve specific business goals such as sales, customer feedback, or appointment scheduling. They play a key role in customer outreach and relationship-building, often working from call centers or remotely.

What skills and qualifications are needed to be an outbound customer service representative?

To thrive as an Outbound Customer Service Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, phone systems, and call scripting tools is typical in this role. Active listening, resilience, and a positive attitude help representatives engage customers effectively and handle rejection. These skills and qualities are essential for achieving sales targets, building customer relationships, and maintaining high productivity in a competitive environment.

How does an outbound customer service representative collaborate with other departments to resolve customer issues?

Outbound Customer Service Representatives frequently work alongside sales, technical support, and billing teams to ensure customer concerns are addressed efficiently. When a customer's issue extends beyond basic inquiries, representatives coordinate with these departments to gather accurate information or escalate complex problems. This collaborative approach not only helps resolve issues more swiftly but also provides a seamless experience for the customer. Regular team meetings and shared customer management tools are often used to facilitate effective communication and follow-up.

What is the difference between Outbound Customer Service Representative vs Inbound Customer Service Representative?

AspectOutbound Customer Service RepresentativeInbound Customer Service Representative
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, support requests, or complaints
Work EnvironmentTypically telecommunication or call center setting, often with sales targetsCall center or support center, focusing on customer assistance
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, empathy
Common UsageSales campaigns, customer retention, outreach programsTechnical support, order processing, general inquiries

While both roles involve customer communication, Outbound Customer Service Representatives focus on proactive outreach and sales, whereas Inbound Customer Service Representatives handle incoming customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Outbound Customer Service Representative jobs in GA?

For Outbound Customer Service Representative jobs in GA, the most frequently searched job titles are:

Outbound Customer Service Representative jobs near you
Infographic showing various Outbound Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,168 per year, or $15.5 per hour.

Customer Service Representative

TRC Talent Solutions

Johns Creek, GA • On-site

$21.50/hr

Full-time

Re-posted yesterday

Job description

TRC Talent Solutions is Hiring Customer Service Representatives in Alpharetta, Ga

Looking to build a long-term career with a leading financial services organization? TRC Talent Solutions is hiring Customer Service Representatives to join a growing team in Alpharetta, GA. This is an excellent opportunity to develop your customer service career while gaining experience across multiple business areas, including Customer Service, Collections, Recovery Support, and Dealer Services.

Job Details

  • Location: Alpharetta, GA | Fully On-Site

  • Pay: $20/Hour for Non-Bilingual | $21.50/hour for Bilingual Candidates Spanish/English

  • Schedule: MondayFriday | Open availability required between 8:00 AM9:00 PM | Occasional Saturday shifts based on business needs

What Youll Be Doing

  • Handle a high volume of inbound and outbound customer calls

  • Assist customers with account inquiries, service requests, and issue resolution

  • Accurately document customer interactions and update account information

  • Navigate multiple computer systems while speaking with customers

  • Utilize dual monitors and various internal applications to manage customer accounts

  • Meet department performance, quality, and productivity goals

  • Maintain confidentiality of customer and financial information

  • Provide professional and positive customer experiences on every interaction

  • Adapt to changing business needs and support various departments through cross-training opportunities

What Were Looking For

  • Bachelor's degree required

  • Previous customer service experience required

  • Experience in retail, hospitality, restaurant, banking, healthcare, automotive, financial services, call center, or other customer-facing environments

  • Excellent problem-solving and active listening abilities

  • Strong computer skills with the ability to quickly learn multiple systems

  • Ability to multitask while speaking with customers and accurately entering information

  • Strong attention to detail and data entry accuracy

  • Ability to thrive in a fast-paced, metrics-driven environment

  • Flexibility to work rotating schedules based on business needs

Why Youll Like This Opportunity

  • Long-term contract-to-hire opportunity with strong conversion potential

  • Career growth through cross-training and internal advancement opportunities

  • Stable, well-established financial services organization

  • Professional office environment with a business casual dress code

  • Build experience across multiple customer service and financial operations teams

If you have strong customer service skills, enjoy helping others, and are looking for a long-term opportunity with room for growth, we encourage you to apply today!

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.