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Outbound Customer Service Representative Jobs in Georgia

Lincare Holdings

Customer Service Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

Lincare Holdings

Customer Service Rep

Newnan, GA · On-site

$14.50 - $19.75/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

Colony Roofers

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

What You'll Do Answer inbound customer calls and provide exceptional service Make outbound calls to ... sales representatives, and leadership What We're Looking For Strong customer service and ...

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

Manage large amounts of inbound and outbound calls with efficiency and courtesy * Follow ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Manage large amounts of inbound and outbound calls with efficiency and courtesy * Follow ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

Stark Exterminators

Customer Service Representative

Duluth, GA · On-site

$14.75 - $20/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... Additionally, you will work diligently to connect with customers via outbound calls to ensure ...

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Outbound Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do outbound customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for outbound customer service representative in Georgia is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is an outbound customer service representative?

Outbound Customer Service Representatives are professionals who contact customers or potential clients on behalf of a company, typically by phone, to provide information, conduct surveys, promote products or services, or follow up on previous interactions. Unlike inbound representatives, who handle incoming queries, outbound reps initiate contact to achieve specific business goals such as sales, customer feedback, or appointment scheduling. They play a key role in customer outreach and relationship-building, often working from call centers or remotely.

What is the difference between Outbound Customer Service Representative vs Inbound Customer Service Representative?

AspectOutbound Customer Service RepresentativeInbound Customer Service Representative
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, support requests, or complaints
Work EnvironmentTypically telecommunication or call center setting, often with sales targetsCall center or support center, focusing on customer assistance
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, empathy
Common UsageSales campaigns, customer retention, outreach programsTechnical support, order processing, general inquiries

While both roles involve customer communication, Outbound Customer Service Representatives focus on proactive outreach and sales, whereas Inbound Customer Service Representatives handle incoming customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

How does an outbound customer service representative collaborate with other departments to resolve customer issues?

Outbound Customer Service Representatives frequently work alongside sales, technical support, and billing teams to ensure customer concerns are addressed efficiently. When a customer's issue extends beyond basic inquiries, representatives coordinate with these departments to gather accurate information or escalate complex problems. This collaborative approach not only helps resolve issues more swiftly but also provides a seamless experience for the customer. Regular team meetings and shared customer management tools are often used to facilitate effective communication and follow-up.

What skills and qualifications are needed to be an outbound customer service representative?

To thrive as an Outbound Customer Service Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, phone systems, and call scripting tools is typical in this role. Active listening, resilience, and a positive attitude help representatives engage customers effectively and handle rejection. These skills and qualities are essential for achieving sales targets, building customer relationships, and maintaining high productivity in a competitive environment.
What are popular job titles related to Outbound Customer Service Representative jobs in GA? For Outbound Customer Service Representative jobs in GA, the most frequently searched job titles are:
Outbound Customer Service Representative jobs near you
Infographic showing various Outbound Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,168 per year, or $15.5 per hour.

Eyewear Customer Service Rep

Global Channel Management

Lawrenceville, GA • On-site

$14.75 - $20/hr

Other

Re-posted 26 days ago

Job description

Eyewear Customer Service Rep

Lawrenceville, GA, United States

$ 17.00 - 18.00 (US Dollar)

Eyewear Customer Service Rep needs 1+ years experience

Eyewear Customer Service Rep requires:

Must have eyewear, proven experience

High school

Telephone/Email Etiquette

Active Listening

Familiarity with electronic communication methods such as email, instant messaging and chat services

Eyewear Customer Service Rep duties:

Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions

Prioritize and problem solve customer issues and concerns.

Manage customer late lists, moving late jobs through the lab and communicating with customers.

Perform other duties within the customer service department or other areas as assigned

Maintain a clean and organized work environment.

Observe all company policies, rules, and safety practices.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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