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Order Processing Manager Jobs in Maryland (NOW HIRING)

Empire Auto Parts, LLC

Customer Service Agent

Odenton, MD · On-site

$17.50 - $23.25/hr

Proficiency in CRM software and order management systems. * Excellent communication and interpersonal skills. * Technical aptitude with automotive parts and repair processes. * Attention to detail ...

Empire Auto Parts

Customer Service Agent

Odenton, MD · On-site

$17.50 - $23.25/hr

Proficiency in CRM software and order management systems. * Excellent communication and interpersonal skills. * Technical aptitude with automotive parts and repair processes. * Attention to detail ...

Empire Auto Parts

Customer Service Agent

Odenton, MD · On-site

$17.50 - $23.25/hr

Proficiency in CRM software and order management systems. * Excellent communication and interpersonal skills. * Technical aptitude with automotive parts and repair processes. * Attention to detail ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

... orders * Produce customer invoices * Process customer credit claims for over/short/damaged deliveries Internal Client Functions: * Interact with Sales team to manage customers, product quotes and ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

... orders * Produce customer invoices * Process customer credit claims for over/short/damaged deliveries Internal Client Functions: * Interact with Sales team to manage customers, product quotes and ...

Capital Bank

Mortgage Loan Processor

Rockville, MD · On-site

$25.51 - $35.71/hr

Submit loan to underwriting in appropriate file order * Clear all Prior to Closing conditions ... Follows Processing procedures as designated by Processing Manager * Must meet crucial deadlines ...

ASR Group

Assistant Process Manager

Baltimore, MD · On-site

Review current product inventory level and anticipate customer demand with Logistics to assure adequate order fulfillment. * Guide the daily and weekly activities of the Process Team Managers and ...

Parksite

Sales Support Associate

White Marsh, MD · On-site

$16.75 - $21.75/hr

Serve existing and potential customers through inbound call management, order processing, and support activities. * Use active listening to understand customer needs and provide accurate product and ...

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All JobsOrder Processing JobsOrder Processing Manager JobsOrder Processing Manager Jobs in Maryland

Order Processing Manager information

See Maryland salary details

$27.7K

$67.8K

$140.2K

How much do order processing manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for order processing manager in Maryland is $67,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $73,800.00 per year, depending on experience, location, and employer.

What is an order processing manager?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive as an order processing manager?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an order processing manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What are the most commonly searched types of Order Processing jobs in Maryland?

The most popular types of Order Processing jobs in Maryland are:

What are popular job titles related to Order Processing Manager jobs in Maryland?

For Order Processing Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Order Processing Manager jobs in Maryland look for?

The top searched job categories for Order Processing Manager jobs in Maryland are:

What cities in Maryland are hiring for Order Processing Manager jobs?

Cities in Maryland with the most Order Processing Manager job openings:

What are popular job titles related to Order Processing Manager jobs in MD?

For Order Processing Manager jobs in MD, the most frequently searched job titles are:

Order Processing Manager jobs near you
Infographic showing various Order Processing Manager job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $67,837 per year, or $32.6 per hour.

Customer Service Agent

Empire Auto Parts, LLC

Odenton, MD • On-site

$17.50 - $23.25/hr

Full-time

Re-posted 16 days ago

Job description

Job Summary:

The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.

Supervisory Responsibilities:

  • None

Duties/Responsibilities:

  • Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
  • Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
  • Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
  • Issue Resolution: Handle customer complaints or issues, providing timely solutions or escalating to management when necessary.
  • Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
  • Collaboration with Teams: Work closely with warehouse, shipping, dispatch, and other departments to ensure seamless order fulfillment.
  • Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management

Required Skills/Abilities:

  • High school diploma or equivalent; automotive parts or collision repair training is a plus.
  • Experience in customer service, preferably in the automotive or collision repair industry.
  • Strong understanding of automotive parts and their applications.
  • Proficiency in CRM software and order management systems.
  • Excellent communication and interpersonal skills.
  • Technical aptitude with automotive parts and repair processes.
  • Attention to detail and accuracy in order processing.
  • Strong problem-solving and negotiation skills.
  • Ability to multitask and prioritize in a fast-paced environment.

Personal/Professional Attributes:

  • Empathy: Understanding and sharing the feelings of customers, especially when they are facing challenges with their vehicles.'
  • Patience: Remaining calm and patient when dealing with frustrated or confused customers.
  • Adaptability: Flexibility in handling various types of customers and adapting to changing products and industry trends.
  • Stress Tolerance: Ability to maintain composure and effectiveness under pressure.
  • Team Player: Working cooperatively with other team members and departments.
  • Product Knowledge: Deep understanding of auto collision parts and their applications.
  • Technical Skills: Proficiency in CRM systems, order processing software, and other relevant computer applications.
  • Industry Awareness: Keeping up-to-date with trends and changes in the aftermarket auto collision parts industry.
  • Organizational Skills: Effectively managing tasks and priorities to meet customer needs and business objectives.
  • Professionalism: Maintaining a high level of professional conduct and representing the company positively.
  • Continuous Learning: Willingness to engage in ongoing learning about new products, technologies, and customer service techniques.
  • Integrity: Maintain honest transparency with customers in relation to product pricing, free of damage parts, delivery times, and part availability.

Commitment to Diversity:

Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.