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Operations Trainer Jobs in Maryland (NOW HIRING)

ASR Group

Operations Training Manager

Baltimore, MD · On-site

$94K - $174K/yr

Deliver "Train the Trainer" courses and provide on-going coaching support to operators and job ... Support operational goals by identifying and addressing training gaps. * Assist with the ...

Orbis Operations LLC

Technical Trainer

Annapolis, MD · On-site

$32.25 - $42.75/hr

Orbis Operations is seeking a Technical Trainer with technical writing experience to support its government customer in Annapolis Junction, MD. Required Clearance: Active Security Clearance required ...

Macy's

Core Trainer, Joppa CFC - Full Time

Joppa, MD · On-site

$18.40 - $27.21/hr

Provide onboarding and operational training for new hires to ensure understanding of operating procedures, safety expectations, quality standards, and productivity goals. * Provide refresher training ...

Macy's

Core Trainer, Joppa CFC - Full Time

Joppa, MD

$18.40 - $27.21/hr

Provide onboarding and operational training for new hires to ensure understanding of operating procedures, safety expectations, quality standards, and productivity goals. * Provide refresher training ...

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All JobsOperations Trainer JobsOperations Trainer Jobs in Maryland

Operations Trainer information

See Maryland salary details

$18K

$74.1K

$127.1K

How much do operations trainer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for operations trainer in Maryland is $74,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations trainer?

To thrive as an Operations Trainer, you need a solid understanding of operational procedures, adult learning principles, and relevant industry experience, often supported by a bachelor's degree or specialized certifications in training or operations management. Familiarity with learning management systems (LMS), presentation software like PowerPoint, and assessment tools is typically required. Excellent communication, adaptability, and facilitation skills help trainers engage learners and address diverse needs. These skills ensure effective knowledge transfer, improved employee performance, and consistent operational standards.

What is an operations trainer?

Operations Trainers are professionals responsible for educating and coaching employees on company procedures, workflows, and best practices to ensure efficient and consistent operations. They design and deliver training programs, assess employee performance, and help implement new processes or technologies. Their goal is to enhance team productivity, reduce errors, and support ongoing operational excellence within an organization.

What is the difference between Operations Trainer vs Customer Service Trainer?

AspectOperations TrainerCustomer Service Trainer
Required CredentialsTypically requires a bachelor's degree in business, training certification, and industry-specific knowledgeOften requires a bachelor's degree, training certification, and customer service experience
Work EnvironmentCorporate offices, training centers, or online platforms within various industriesCall centers, retail stores, or service-oriented environments
Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectorsCommon in retail, hospitality, and customer support sectors
Common Search & Comparison IntentPeople compare roles to understand training responsibilities in operationsPeople compare roles to focus on customer interaction training

While both roles involve training, Operations Trainers focus on improving overall operational processes and efficiency across departments, whereas Customer Service Trainers specialize in enhancing customer interaction skills. The choice depends on whether the training emphasis is on operational workflows or customer engagement.

How does an operations trainer typically collaborate with other departments to ensure consistent training outcomes?

Operations Trainers often work closely with department managers, HR teams, and subject matter experts to develop and update training materials that reflect current procedures and policies. They facilitate feedback loops by gathering insights from trainees and supervisors, which helps identify areas for improvement. Regular cross-department meetings and ongoing communication are essential to ensure that training content remains aligned with operational goals and business needs. This collaborative approach fosters consistency and supports continual improvement throughout the organization.
What are the most commonly searched types of Operations Trainer jobs in Maryland? The most popular types of Operations Trainer jobs in Maryland are:
What are popular job titles related to Operations Trainer jobs in MD? For Operations Trainer jobs in MD, the most frequently searched job titles are:
Operations Trainer jobs near you
Infographic showing various Operations Trainer job openings in Maryland as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,115 per year, or $35.6 per hour.

Production Operations Trainer

W. R. Grace & Co.

Baltimore, MD • On-site

$107K - $147K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Band Grade : 5-A 
Annual Wage Range: $107,120.00  - $147,290.00 
Other Compensation:  Eligibility for the Short-Term Incentive program and other applicable bonuses 
Benefits: U.S. Employee Benefits Summary (grace.com)

Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a better future at our global headquarters in Columbia, MD and locations worldwide.

Job Description

The Production Operations Trainer  is a subject matter expert (SME) in equipment operation, production processes, safety procedures, quality systems, and continuous improvement tools.

They are responsible for delivering and improving technical training content to support manufacturing operations. The Production Operations Trainer ensures employees are competent, safe, and compliant while operating equipment, following standard work, and meeting quality and productivity standards.

The Production Operations Trainer closely collaborates with manufacturing, engineering, quality, EHS&S, and leadership to support workforce capability and operational excellence.

This role is on-site in Curtis Bay, Baltimore, MD and reports to the Training Manager

Responsibilities
  • Provide training on equipment operation, production processes, safety procedures, quality systems, and continuous improvement tools
  • Develop, maintain, and deliver technical training programs for manufacturing operators, technicians, and support staff
  • Create and update training materials, including SOPs, work instructions, job breakdowns, visual aids, assessments, and e-learning content
  • Evaluate employee competency through observations, assessments, and performance data
  • Maintain training records, certifications, and qualification matrices in compliance with company and regulatory requirements
  • Identify skill gaps and recommend targeted training interventions
  • Partner with manufacturing leaders, engineering, quality, and EHS&S to ensure training aligns with operational needs
Physical Requirements and Environment
  • Ability to work in a high hazard environment, including adverse weather conditions, elevated spaces, confined spaces, extreme temperatures, and noisy surroundings.
  • Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders over 100 ft.
  • Must be willing to wear PPE (Personal Protective equipment) including but not limited to hard hat, protective eyewear, steel-toed boots, hearing protection, Level A suit, full face respirator
  • Ability to follow safety protocols and standards working in a pilot plant facility with highly hazardous materials
Required Qualifications
  • Associate's degree or High School diploma plus equivalent experience in Manufacturing, Engineering, Industrial Technology, or a related field 
  • 3-5 years of hands-on manufacturing experience (machining, assembly, automation, maintenance, or similar)
  • Experience delivering technical or on-the-job training in a manufacturing setting
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Ability to communicate effectively with employees at all organizational levels.
Preferred Qualifications
  • Bachelor's degree in Manufacturing, Engineering, Industrial Technology, or a related discipline.
  • Experience in chemical manufacturing, specialty chemicals, catalysts, materials science, or other highly regulated process manufacturing environments.
  • Training certification such as Certified Professional in Learning and Performance (CPLP/CPTD), Training Within Industry (TWI), Instructional Design, or similar credential.
  • Strong understanding of adult learning principles and effective training methodologies.
  • Ability to create and maintain training materials, including standard operating procedures (SOPs), work instructions, job breakdowns, presentations, assessments, and visual work aids.
  • Experience evaluating employee competency through observations, skill assessments, and performance metrics.
  • Knowledge of Lean Manufacturing, Six Sigma, Continuous Improvement, and Root Cause Analysis methodologies.
  • Familiarity with ISO quality systems, GMP, Responsible Care, OSHA requirements, or other applicable regulatory standards.
  • Experience using training matrices, skills assessments, and workforce development planning tools.
  • Previous experience in a lead operator, supervisor, mentor, instructor, or technical trainer role.
  • Ability to analyze workforce capability data and develop targeted training strategies to address skill gaps and improve operational performance.
  • Proven ability to organize, maintain, and audit training records and qualification documentation.

To be considered for this position, candidates must be authorized to work in the United States without the need for current or future employer-sponsored work authorization. This position is not eligible for visa sponsorship or visa transfer.

Benefits
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Grace Wellness Program
  • Flexible Workplace
  • Retirement Plans 
  • 401(k) Company Match 
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • Company Donation Match Program
  • U.S. Employee Benefits Summary (grace.com)

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.

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