Operations Representative When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and ...
Operations Representative When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and ...
Operations Representative
Houston, TX · On-site
Responsibilities As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer ...
Operations Representative
Houston, TX · On-site
Responsibilities As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer ...
Operations Representative
Houston, TX · On-site
Responsibilities As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer ...
Operations Representative
Houston, TX · On-site
Responsibilities As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer ...
As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. Analyzes and ...
As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. Analyzes and ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
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This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect ...
The L&D Operations Representative serves as the operational lead of Toshiba University, making independent decisions daily that directly affect the quality and compliance of the organization ...
The L&D Operations Representative serves as the operational lead of Toshiba University, making independent decisions daily that directly affect the quality and compliance of the organization ...
The L&D Operations Representative serves as the operational lead of Toshiba University, making independent decisions daily that directly affect the quality and compliance of the organization ...
The L&D Operations Representative serves as the operational lead of Toshiba University, making independent decisions daily that directly affect the quality and compliance of the organization ...
Pricing & Operations Representative - Air Department Location: Houston, TX - Hybrid Employment Type: Full-Time We are building an overnight operations team and are seeking experienced Pricing ...
Pricing & Operations Representative - Air Department Location: Houston, TX - Hybrid Employment Type: Full-Time We are building an overnight operations team and are seeking experienced Pricing ...
The Specialist, OPS Client Service Representative plays a crucial role in the Client Operations & Reporting function, specifically within the Client Operations & Reporting job family. This position ...
The Specialist, OPS Client Service Representative plays a crucial role in the Client Operations & Reporting function, specifically within the Client Operations & Reporting job family. This position ...
B2B Operations RepEmployment Type: FULL_TIME
B2B Operations RepEmployment Type: FULL_TIME
GENERAL DESCRIPTION OF POSITION The Branch Lending and Operations Representative is responsible for processing a wide range of financial transactions for customers, selling negotiable instruments ...
GENERAL DESCRIPTION OF POSITION The Branch Lending and Operations Representative is responsible for processing a wide range of financial transactions for customers, selling negotiable instruments ...
GENERAL DESCRIPTION OF POSITION The Branch Lending and Operations Representative is responsible for processing a wide range of financial transactions for customers, selling negotiable instruments ...
GENERAL DESCRIPTION OF POSITION The Branch Lending and Operations Representative is responsible for processing a wide range of financial transactions for customers, selling negotiable instruments ...
GENERAL DESCRIPTION OF POSITION The Branch Lending and Operations Representative is responsible for processing a wide range of financial transactions for customers, selling negotiable instruments ...
GENERAL DESCRIPTION OF POSITION The Branch Lending and Operations Representative is responsible for processing a wide range of financial transactions for customers, selling negotiable instruments ...
GENERAL DESCRIPTION OF POSITION The Branch Operations and Development Representative processes a wide range of financial transactions for customers, sells negotiable instruments, cross-sells Bank ...
GENERAL DESCRIPTION OF POSITION The Branch Operations and Development Representative processes a wide range of financial transactions for customers, sells negotiable instruments, cross-sells Bank ...
Operations Representative information
See Texas salary details
$10.75 - $12.46
4% of jobs
$12.46 - $14.17
7% of jobs
$15.85 is the 25th percentile. Wages below this are outliers.
$14.17 - $15.88
14% of jobs
$15.88 - $17.59
16% of jobs
The median wage is $18.50 / hr.
$17.59 - $19.30
17% of jobs
$19.30 - $21.01
11% of jobs
$21.90 is the 75th percentile. Wages above this are outliers.
$21.01 - $22.72
13% of jobs
$22.72 - $24.43
7% of jobs
$24.43 - $26.14
6% of jobs
$26.14 - $27.85
3% of jobs
$27.85 - $29.56
2% of jobs
$10
$19
$29
How much do operations representative jobs pay per hour?
What are the key skills and qualifications needed to thrive as an Operations Representative, and why are they important?
What are some common challenges Operations Representatives face when managing daily workflow, and how can they effectively address them?
What is the difference between Operations Representative vs Customer Service Representative?
| Aspect | Operations Representative | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications in logistics or operations | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, warehouses, or call centers; focus on internal processes | Call centers, retail, or office environments; direct interaction with customers |
| Employer & Industry Usage | Logistics, manufacturing, supply chain companies | Retail, telecommunications, service industries |
| Common Search & Comparison Intent | Understanding operational roles, responsibilities, and career paths | Customer interaction, support, and service skills |
Operations Representatives focus on managing internal processes, logistics, and supply chain activities within organizations. Customer Service Representatives primarily handle direct customer interactions, support, and issue resolution. While both roles require strong communication skills, Operations Representatives are more involved in internal operations, whereas Customer Service Representatives focus on external customer satisfaction.
What does an Operations Representative do?
Hines rating
8.6
Based on 25 frontline employees who took The Breakroom Quiz
17th of 153 rated real estate companies
Job description
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
ResponsibilitiesAs a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. Analyzes and resolves customer concerns using established procedures. Supports the sales efforts and overall promotion of Hines Private Wealth. Responsibilities include but are not limited to:
- Assist with daily trade acceptance, manage other related workflows, investigate and resolve shareholder and financial professional inquiries effectively.
- Define and analyze account problems by identifying issues to provide accurate information and answers. Recognize priority situations and understand when and how to elevate these situations to management. Monitor these items daily to ensure accurate and timely completion. Communicate resolution once issue has been resolved.
- Maintain a strong understanding of our products, policies and services to provide accurate information and assistance.
- Collaborate with sales team and call center to address shareholder and financial professional needs and improve overall service.
- Work closely with selected broker dealer back offices and custodial relationships by being the point of contact for operational inquiries, procedural information, issue resolution and other duties as required.
- Interact daily with Transfer Agent to ensure effective, efficient and accurate processing.
- Data reconciliation & quality assurance to include sales and redemption reporting.
- Salesforce data integration which includes uploading and maintaining monthly transaction data within Salesforce to support dashboard visibility.
- Proficiently understand and interpret a wide range of manuals and legal documentation.
- Gather and report shareholder and financial professional feedback to help identify trends, pain points, and areas for improvement.
- Keeps current on procedural changes, information updates and market updates. Organizes the information to effectively and efficiently communicate.
- Generate outgoing correspondence and communications as required.
- Perform related duties as required.
Minimum Requirements include:
- Bachelor's Degree or High School Diploma or equivalent and one (1) year service experience with processes similar to Company's operations.
- Ability to obtain Series 7 and 63 licenses after 12 months of employment in good standing.
- Excellent verbal and written communication skills.
- Skilled in using Microsoft Word, Excel, and Outlook efficiently.
- Empathy and patience when dealing with customers both internally and externally.
- Ability to manage multiple tasks.
- Ability to perform in a fast-paced, team driven environment.
- Strong organizational skills, accuracy and attention to detail are essential.
- Ability to meet highest attendance and punctuality requirements.
- Minimal travel may be necessary.
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.