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Operations Representative Jobs in Houston, TX (NOW HIRING)

Responsibilities As an Operations Representative with you Hines, you are responsible for supporting the operational processing and administration of Delaware Statutory Trust (DST) investment ...

Responsibilities As an Operations Representative with you Hines, you are responsible for supporting the operational processing and administration of Delaware Statutory Trust (DST) investment ...

Responsibilities As an Operations Representative with you Hines, you are responsible for supporting the operational processing and administration of Delaware Statutory Trust (DST) investment ...

As an Operations Representative with you Hines, you are responsible for supporting the operational processing and administration of Delaware Statutory Trust (DST) investment transactions and Direct ...

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Operations Representative information

See Houston, TX salary details

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How much do operations representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for operations representative in Houston, TX is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.17 per hour, depending on experience, location, and employer.

What does an operations representative do?

An Operations Representative supports the day-to-day functions of a business by handling administrative tasks, coordinating workflow, and ensuring smooth operations within their department. Their responsibilities often include processing transactions, maintaining records, assisting customers or clients, and collaborating with other teams to resolve issues. They play a key role in ensuring that business processes run efficiently and effectively, often acting as a liaison between different departments. Strong communication, organizational, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an operations representative?

To thrive as an Operations Representative, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, Microsoft Office Suite, and sometimes CRM software is typically required. Exceptional communication, problem-solving, and teamwork skills help you excel in supporting operational efficiency. These competencies ensure smooth daily operations, accurate data handling, and effective collaboration across departments.

What are some common challenges operations representatives face when managing daily workflow, and how can they effectively address them?

Operations Representatives often juggle multiple tasks such as processing transactions, resolving client inquiries, and ensuring compliance with company policies. A common challenge is balancing high-volume workloads while maintaining accuracy and meeting tight deadlines. To address this, successful Operations Representatives utilize strong organizational skills, prioritize tasks based on urgency, and communicate proactively with team members to resolve issues quickly. Leveraging available technology and process documentation also helps streamline workflow and reduce errors.

What is the difference between Operations Representative vs Customer Service Representative?

AspectOperations RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers; focus on internal processesCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageLogistics, manufacturing, supply chain companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational roles, responsibilities, and career pathsCustomer interaction, support, and service skills

Operations Representatives focus on managing internal processes, logistics, and supply chain activities within organizations. Customer Service Representatives primarily handle direct customer interactions, support, and issue resolution. While both roles require strong communication skills, Operations Representatives are more involved in internal operations, whereas Customer Service Representatives focus on external customer satisfaction.

Is operations a good career path?

Operations is a viable career path that involves managing processes, logistics, and resources to ensure organizational efficiency. It often requires strong problem-solving, communication, and organizational skills, and can lead to advancement into management roles. The field offers opportunities across various industries, with some positions requiring certifications or experience in specific tools or systems.

What cities near Houston, TX are hiring for Operations Representative jobs?

Cities near Houston, TX with the most Operations Representative job openings:

Infographic showing various Operations Representative job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,292 per year, or $20.3 per hour.

Ticket Operations Representative

Houston Toyota Center

Houston, TX โ€ข On-site

Full-time

Posted 5 days ago


Job description

Ticket Operations Representative
General Description:
The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ideal candidate will understand the sales process and have a desire to begin a career in operations. The Ticket Operations Representative will work with various departments within the venue as well as external event promoters for 3rd party events/concerts. They will be responsible for assisting with Ticket Operations departmental needs such as ticket
resolution, fulfillment, game- day/event support, as well as acting as a liaison between external and internal customers in a positive and professional manner.
RESPONSIBILITIES include but are not limited to:
  • Process tasks/orders using the venue's designated ticketing software, AXS
  • Work with ticketing team to process season ticket orders, partial plan orders, group orders and premium ticket orders using established procedures and forms
  • Assist with developing and maintaining relationships with event promoters
  • Assist department with building offers and price codes as directed for Rockets, Comets and 3rd party events
  • Run ticket reports as needed
  • Perform ticket selling functions when needed
  • Provide support during Rockets, Comets games and third-party events
  • Assist in the supervision of arena ticket sales and box office windows
  • Provide exemplary service to all guests, clients, promoters; internally and externally
  • Maintain and develop ticket operations department policies and procedures as needed
  • Assist ticket operations department with additional tasks/duties as requested
  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork

MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent; college coursework or degree preferred
  • Knowledge of computerized ticketing systems preferred
  • Previous box office/ticket operations experience preferred
  • Must be available to work game days, events, and extended hours for special projects as needed
  • Excellent computer skills to include proficiency in Word, Excel, and Outlook
  • Must be extremely flexible with the ability to handle high levels of stress
  • Must be multi-task oriented with great attention to detail
  • Excellent verbal and written communication skills with pleasant phone etiquette
  • Able to adapt to a team player environment
  • Enthusiastic, creative, and able to think both strategically and tactically
  • Experience in appropriately working with and around confidential information
  • A self-starter
  • Cash handling experience preferred

PHYSICAL & MENTAL REQUIREMENTS:
  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format
  • The employee must be able to transfer and move items for departmental needs
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and
  • relationships