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Operations Representative Jobs in California (NOW HIRING)

Anritsu

Customer Operations Representative

Morgan Hill, CA · On-site

$54K - $80K/yr

As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...

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Operations Representative information

See California salary details

$11

$21

$31

How much do operations representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for operations representative in California is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations representative?

To thrive as an Operations Representative, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, Microsoft Office Suite, and sometimes CRM software is typically required. Exceptional communication, problem-solving, and teamwork skills help you excel in supporting operational efficiency. These competencies ensure smooth daily operations, accurate data handling, and effective collaboration across departments.

What are some common challenges operations representatives face when managing daily workflow, and how can they effectively address them?

Operations Representatives often juggle multiple tasks such as processing transactions, resolving client inquiries, and ensuring compliance with company policies. A common challenge is balancing high-volume workloads while maintaining accuracy and meeting tight deadlines. To address this, successful Operations Representatives utilize strong organizational skills, prioritize tasks based on urgency, and communicate proactively with team members to resolve issues quickly. Leveraging available technology and process documentation also helps streamline workflow and reduce errors.

What is the difference between Operations Representative vs Customer Service Representative?

AspectOperations RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers; focus on internal processesCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageLogistics, manufacturing, supply chain companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational roles, responsibilities, and career pathsCustomer interaction, support, and service skills

Operations Representatives focus on managing internal processes, logistics, and supply chain activities within organizations. Customer Service Representatives primarily handle direct customer interactions, support, and issue resolution. While both roles require strong communication skills, Operations Representatives are more involved in internal operations, whereas Customer Service Representatives focus on external customer satisfaction.

What does an operations representative do?

An Operations Representative supports the day-to-day functions of a business by handling administrative tasks, coordinating workflow, and ensuring smooth operations within their department. Their responsibilities often include processing transactions, maintaining records, assisting customers or clients, and collaborating with other teams to resolve issues. They play a key role in ensuring that business processes run efficiently and effectively, often acting as a liaison between different departments. Strong communication, organizational, and problem-solving skills are essential for this role.
What are popular job titles related to Operations Representative jobs in CA? For Operations Representative jobs in CA, the most frequently searched job titles are:
Operations Representative jobs near you
Infographic showing various Operations Representative job openings in California as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, 3% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,727 per year, or $21 per hour.

Customer Operations Representative

Murata Americas

San Diego, CA • On-site

Full-time

Posted 24 days ago

Job description

pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30-year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world-class capabilities with high-performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.
Job Summary
Provides end-to-end customer support and account service for assigned internal and external customers, ensuring reliable execution of order, service, and support processes throughout the customer lifecycle. Acts as a primary point of contact to coordinate inquiries, order fulfillment, issue resolution, and service escalations, while maintaining strong relationships with customers and internal stakeholders. Collaborates closely with sales, operations, and support teams to ensure service quality, operational performance, and alignment with commercial objectives. Identifies service needs, monitors trends and issues, and supports continuous improvement of processes and service delivery to enhance customer experience, reduce disruptions, and support business growth.
Roles & Responsibilities
This position has responsibility for:
  • Update and maintain customer and order records to ensure data accuracy.
  • Support process improvements by identifying recurring issues and suggesting fixes.
  • Process customer orders, changes, and returns with limited supervision using established systems.
  • Assist with onboarding new customers or sales channels within defined guidelines.
  • Communicate proactively with customers regarding order status and service updates.
  • Monitor assigned accounts to identify delays, discrepancies, or service issues.
  • Coordinate with internal teams to resolve routine delivery, pricing, and order issues.

Minimum Qualifications (Experience and Skills)
  • 1-3 years of related customer support or operations experience.
  • Basic knowledge of Excel, Word, and Powerpoint.
  • Experience in Sales Order Management system/ERP software
  • Ability to manage multiple tasks concurrently.
  • Ability to resolve routine issues independently.
  • Demonstrated customer service orientation.
  • Experience coordinating with internal teams.
  • Solid organizational and time-management skills.
  • Working knowledge of order management and customer support systems.

Education Requirements
  • Associate degree or equivalent work experience.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
USD 66,218.91 - 86,089.35
pSemi Corporation supports a diverse workforce and is committed to a policy of equal employment opportunity for applicants and employees. pSemi does not discriminate on the basis of age, race, color, religion (including religious dress and grooming practices), sex/gender (including pregnancy, childbirth, or related medical conditions or breastfeeding), gender identity, gender expression, genetic information, national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, legally-protected medical condition, military or veteran status (including "protected veterans" under applicable affirmative action laws), marital status, sexual orientation, or any other basis protected by local, state or federal laws applicable to the Company. pSemi also prohibits discrimination based on the perception that an employee or applicant has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
Note: The Peregrine Semiconductor name, Peregrine Semiconductor logo and UltraCMOS are registered trademarks and the pSemi name, pSemi logo, HaRP and DuNE are trademarks of pSemi Corporation in the U.S. and other countries. All other trademarks are the property of their respective companies. pSemi products are protected under one or more of the following U.S. Patents: http://patents.psemi.com
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