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Operations Representative Jobs in California (NOW HIRING)

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$11

$21

$31

How much do operations representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations representative in California is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Representative, and why are they important?

To thrive as an Operations Representative, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, Microsoft Office Suite, and sometimes CRM software is typically required. Exceptional communication, problem-solving, and teamwork skills help you excel in supporting operational efficiency. These competencies ensure smooth daily operations, accurate data handling, and effective collaboration across departments.

What are some common challenges Operations Representatives face when managing daily workflow, and how can they effectively address them?

Operations Representatives often juggle multiple tasks such as processing transactions, resolving client inquiries, and ensuring compliance with company policies. A common challenge is balancing high-volume workloads while maintaining accuracy and meeting tight deadlines. To address this, successful Operations Representatives utilize strong organizational skills, prioritize tasks based on urgency, and communicate proactively with team members to resolve issues quickly. Leveraging available technology and process documentation also helps streamline workflow and reduce errors.

What is the difference between Operations Representative vs Customer Service Representative?

AspectOperations RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers; focus on internal processesCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageLogistics, manufacturing, supply chain companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational roles, responsibilities, and career pathsCustomer interaction, support, and service skills

Operations Representatives focus on managing internal processes, logistics, and supply chain activities within organizations. Customer Service Representatives primarily handle direct customer interactions, support, and issue resolution. While both roles require strong communication skills, Operations Representatives are more involved in internal operations, whereas Customer Service Representatives focus on external customer satisfaction.

What does an Operations Representative do?

An Operations Representative supports the day-to-day functions of a business by handling administrative tasks, coordinating workflow, and ensuring smooth operations within their department. Their responsibilities often include processing transactions, maintaining records, assisting customers or clients, and collaborating with other teams to resolve issues. They play a key role in ensuring that business processes run efficiently and effectively, often acting as a liaison between different departments. Strong communication, organizational, and problem-solving skills are essential for this role.
What are popular job titles related to Operations Representative jobs in CA? For Operations Representative jobs in CA, the most frequently searched job titles are:
Operations Representative jobs near you
Infographic showing various Operations Representative job openings in California as of May 2026, with employment types broken down into 74% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,727 per year, or $21 per hour.
Central Operations Representative I

Central Operations Representative I

Mission Bank

Bakersfield, CA • On-site

Full-time

Posted 7 days ago

Job description

Mission Bank is looking for a Central Operations Representative to join our team! The position of Central Operations Representative I is responsible for performing routine operational duties for all Bank branches; assists employees, officers and other branch personnel in performing their duties; and promotes business for the bank by maintaining good customer relations and referring customers to appropriate staff for new services.

Essential Duties:

1. Performs routine duties related to any of the following operational functions serviced by the department:

  • ACH Returns and Notification of Changes
  • Activity on Controlled Accounts
  • Adjustments
  • Balancing Cash Advances
  • Bank Account Reconciliation (Cashier's Checks, Expense Checks, Interest Checks, etc.)
  • Chargebacks
  • Collections (Incoming and Outgoing - Domestic and Foreign)
  • Dormant Accounts
  • IOLTA Accounts
  • Reviewing Large Item Reports
  • Legal Process Handling
  • Non-Posted Items
  • NSF and Returned Items
  • Research
  • Reviewing Large Items
  • Stop Payment Reports

2. Responds to inquiries or refers inquiries to the appropriate department or person; exhibits the necessary follow through with customers and/or staff involved.

3. Provides effective customer service and assists in resolving problems within given authority.

4. Records, files, scans documents, updates information, and sorts mail or reports as required.

5. Balances bancontrol and general ledger account(s) and processes related entries.

6. Answers telephones and directs callers to proper bank personnel.

7. May gather data and process various reports (e.g., returned items, overdrafts, callbacks, etc.)

8.Types routine letters reports and forms.

9. Maintains files, copies and faxes documents, and orders and distributes supplies.

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