Operations Program Manager Jobs in Minnesota (NOW HIRING)

Play a critical role in helping clients at our Rockbridge Treatment facility!

Be the backbone of hope and healing.
At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and eight straight Star Tribune Top Workplace awards.

Job Summary

Supervise the day-to-day operations of the Alcohol & Drug Counselors and Recovery Care Specialist program and the personnel involved with it, including all assigned staff, interns, and volunteers.

Essential Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:

• Ensure treatment services provided to individual clients be provided in the individual treatment plan individual and group counseling, client education strategies, transition services, services to address issues related to co-occurring mental illness in compliance with Minnesota Statutes.
• Ensure all assessments, documentation, reviews, and State reporting are completed and in compliance with Minnesota Statutes.
• Hiring and termination of staff, including interviewing and onboarding.
• Ensures program staff are supervising clients according to established policies and procedures.
• Ensures staff receive required training.
• Monitors staff performance and institutes corrective action or training in order to bring performance to an acceptable level.
• Addresses medication errors with staff.
• Generate and maintain staffing schedule.
• Approves payroll and leave requests.
• Conducts annual employee reviews.
• Maintains a calendar of approved PTO and LOA.
• Ensures that all shifts have adequate staff coverage.
• Attends shift change with staff.
• Reviews facility log on a routine basis to ensure policies and procedures are being followed by staff.

Program Operations

• Monitors and tracks time studies.
• Assists staff with shift assignments and shift change.
• Collaborates with the Clinical Director as issues arise and to discuss ideas for improving program operations and communication.
• Coordinates events for clients with support from Program Administrator.
• Other duties as assigned by director or other senior management.

Required Skills & Experience (Minimum Qualifications):

• Bachelor’s degree required.
• 3+ years relevant experience, 2+ years being in a leadership role.
• Licensed in the state of Minnesota as an Alcohol and Drug Counselor.
• Must be 21 years of age or older.
• Obtain 12 hours of training in co-occurring mental health problems training within six months of hire.
• At least 1 year of freedom from problematic substances.
• Must be comfortable working with people with life-controlling challenges, including mental health and addiction.
• Strong organizational skills and attention to detail, with the ability to effectively manage time.
• Excellent communication and interpersonal skills to interact with clients, staff, and leadership.
• The ability to live and work by MnTC’s culture of honor & core values – practicing compassion, honor, respect, integrity, servanthood, and trust.
• Ability to successfully complete MN Dept of Human Services background study.
• Knowledge and understanding of implications of Minnesota Statutes.  
• Must be able to meet specific staff requirements outlined in Minnesota Statutes 245G.11. Reference: Sec. 245G.11 MN Statutes

Target Compensation (Negotiable based on qualifications):

$67,000-$75,000/year

Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. 

Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws.

Reasonable accommodation can be provided upon request.