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Operations Excellence Jobs (NOW HIRING)

Guild

Senior Operations Excellence Manager

Denver, CO

$109K - $159K/yr

The Operations Excellence team exists to lead high-impact, large-scale, cross-functional initiatives that enhance Guild\'s operational efficiency and effectiveness. We do this by transforming the way ...

OncoHealth

Director of Operations Excellence

About the Role The Director of Operations Excellence will lead the design, development and continuous improvement of non-clinical operations processes within our utilization management business unit.

Americold

Operations Excellence Engineer II

Sioux City, IA

$66K - $90K/yr

Provide training to operations teams on labor management, inventory control, process improvement ... excellence. Assist with improving productivity and reducing costs. Create scheduling tools to ...

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How much do operations excellence jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for operations excellence in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

How does an Operations Excellence professional typically collaborate with other departments to drive process improvements?

Operations Excellence professionals frequently work cross-functionally, partnering with teams such as production, quality assurance, supply chain, and IT to identify inefficiencies and implement best practices. They often lead or participate in workshops, data analysis sessions, and continuous improvement initiatives, ensuring that proposed changes align with overall business objectives. Effective collaboration and communication skills are essential, as these professionals must facilitate buy-in from stakeholders and ensure that improvements are sustainable across various departments.

What is Operations Excellence?

Operations Excellence refers to the systematic approach organizations use to continuously improve their operational processes, enhance efficiency, and deliver higher value to customers. It often involves implementing best practices, optimizing workflows, reducing waste, and ensuring quality standards are met. Professionals in this field focus on process improvement methodologies such as Lean, Six Sigma, and Total Quality Management. The goal is to create a culture of consistent improvement and operational effectiveness across all levels of an organization.

What is the difference between Operations Excellence vs Process Improvement Specialist?

AspectOperations ExcellenceProcess Improvement Specialist
Primary FocusOptimizing overall operational performance across multiple departmentsAnalyzing and improving specific processes within a department
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma, Kaizen certifications common
Work EnvironmentCross-functional teams, strategic planningProject-based, department-specific
Industry UsageManufacturing, healthcare, finance, and moreManufacturing, logistics, service industries

Operations Excellence professionals focus on broad, strategic initiatives to improve overall organizational performance, while Process Improvement Specialists concentrate on refining specific processes. Both roles often require similar certifications and work environments, but their scope and objectives differ significantly.

What are the key skills and qualifications needed to thrive in Operations Excellence, and why are they important?

To excel in Operations Excellence, you need a strong background in process improvement, data analysis, and project management, often supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and tools such as ERP systems or process mapping software is typically required, and certifications like Lean Six Sigma Green or Black Belt are highly valued. Exceptional communication, problem-solving, and leadership skills help professionals drive change and foster a culture of continuous improvement. These competencies are critical for identifying inefficiencies, optimizing workflows, and achieving organizational goals in a competitive business environment.
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Operations Excellence jobs near you
Director, Global Operations Excellence

Director, Global Operations Excellence

Franklin Electric

Fort Wayne, IN • On-site

Full-time

Posted 28 days ago

Job description

Director, Global Operations Excellence
Department: Manufacturing / Operations / Quality
Employment Type: Full Time
Location: US - Indiana - Fort Wayne
Reporting To: Brent Spikes
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
The Director, Global Operations Excellence will be responsible for driving process improvements that support the organization's commitment to quality - our #1 Key Factor - while contributing to margin expansion through year-over-year productivity improvements. The role focuses on identifying process inefficiencies, leading continuous improvement initiatives, managing and reporting on global quality and productivity improvement efforts, and helping ensure consistent product quality. The ideal candidate will bring practical experience in Lean and Six Sigma methodologies, along with the ability to influence and collaborate effectively across cross-functional teams.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
MOVE FORWARD WITH US
Where You'll Drive Impact:Quality Assurance
  • Implement global systems and processes to establish, improve, monitor, and maintain quality standards, procedures, and documentation.
  • Train and support global team members to ensure root cause identification and effective corrective actions implementation.
  • Investigate quality issues, conduct root cause analyses, and implement corrective and preventive actions.
  • Collaborate with operations, supply chain, and engineering teams to ensure quality is designed into processes and products from the outset.
  • Analyze quality metrics and recommend improvements to enhance overall performance.
  • Develop effective reporting systems that enable commercial and product teams to communicate clearly and effectively with customers.

Continuous Improvement
  • Lead and execute Lean and continuous improvement initiatives to increase efficiency, reduce waste, and improve overall performance.
  • Facilitate Kaizen events, value stream mapping sessions, and root cause analysis workshops.
  • Train global team members to lead continuous improvement efforts across the organization.
  • Manage the global continuous improvement project funnel and prioritize initiatives.
  • Identify process gaps and implement sustainable solutions aligned with business objectives.
  • Track, analyze, and report key performance indicators to measure the impact of improvement initiatives.
  • Partner with cross-functional teams, including operations, supply chain, and engineering, to standardize and share best practices.
  • Foster a culture of continuous improvement through training, coaching, and change management.
  • Support strategic initiatives by aligning continuous improvement projects with organizational priorities.

Measures of Success:
  • Measurable cost savings and efficiency gains from CI initiatives.
  • Reduction in defects, errors, or rework.
  • Improved process cycle times and throughput.
  • Audit compliance and quality performance indicators.

What You Need:
Required
  • Bachelor's degree in engineering, Business, Operations, or related field.
  • 10+ years of experience in continuous improvement, quality, or operations roles with 3-6 years of experience in continuous improvement roles.
  • Practical experience with Lean methodologies and Six Sigma tools.
  • Strong analytical and critical thinking skills.
  • Ability to interpret financial data and support strategic decision making.
  • Demonstrated strong financial acumen and business insight.
  • Experience leading improvement projects and working with cross-functional teams.
  • Proficiency in data analysis tools (Excel, Minitab, or similar).

Preferred
  • Lean Six Sigma Green Belt (required); Black Belt (preferred).
  • Experience in manufacturing and industries.
  • Familiarity with quality management systems (QMS) and auditing processes.
  • Effective communication and facilitation skills.

Don't feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

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