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Operations Control Center Jobs (NOW HIRING)

National Grid

Control Center Operator

Liverpool, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Direct switching operations and routine testing. * Administer Company Clearance and Control rules ...

National Grid

Control Center Operator

Liverpool, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Direct switching operations and routine testing. * Administer Company Clearance and Control rules ...

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How much do operations control center jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for operations control center in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What jobs in the US pay 300,000 a year?

In the Operations Control Center field, high-paying roles such as senior operations managers, director-level positions, or specialized roles in logistics and supply chain management can reach or exceed $300,000 annually, especially with extensive experience, certifications, and leadership responsibilities. These roles often require strong analytical skills, industry knowledge, and the ability to manage large teams or complex systems.

What are the key skills and qualifications needed to thrive as an Operations Control Center professional, and why are they important?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What jobs make around $100,000 a year?

In operations control centers, roles such as Operations Manager, Senior Operations Analyst, or Control Center Supervisor often have salaries around $100,000 annually, especially with experience and certifications. These positions typically require strong organizational skills, industry knowledge, and sometimes specialized training or certifications. Salary levels can vary based on industry, location, and company size.

What are some common challenges faced by professionals working in an Operations Control Center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an operations control center?

An operations control center is a facility where managers and staff monitor and coordinate the daily activities of an organization, such as transportation, utilities, or manufacturing. It involves real-time oversight, use of specialized tools, and quick decision-making to ensure smooth operations and respond to issues promptly.

What jobs pay $10,000 a month without a degree?

Operations Control Center roles typically do not pay $10,000 a month without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience, certifications, or performance than formal education.
More about Operations Control Center jobs
What states have the most Operations Control Center jobs? States with the most job openings for Operations Control Center jobs include:
What job categories do people searching Operations Control Center jobs look for? The top searched job categories for Operations Control Center jobs are:
Operations Control Center jobs near you
Infographic showing various Operations Control Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
SEA Operations Control Center - Duty Manager

SEA Operations Control Center - Duty Manager

Swissport International AG

Seattle, WA • On-site

$84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

35th of 53 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
The Operations Communication Center (OCC) Duty Manager is the central point of communication for the daily operation. The OCC Duty Manager tracks aircraft movement of our customers and communicates the movements to the operating departments; logs daily flight activity; and communicates to both internal and external customers in a timely and professional fashion.
The expected salary is $84,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
  • Coordinate daily flight activity between all Operating Departments.
  • Communicate all daily flight schedule changes to all affected Operations Departments and reallocate resources to facilitate on-time departures.
  • Ensure all Swissport controllable services are completed for an on-time departure.
  • Communicate with all levels of management, customers, and other agents in a timely and accurate manner.
  • Ensure daily flight activity logs are accurate for proper invoicing.
  • Optimize the use of the ramp staff for flight activity coverage.
  • Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Your profile
  • Minimum 3 years Ramp Supervisor experience
  • Excellent verbal and written communication skills
  • Excellent knowledge of Ramp Operations
  • Strong organizational and multi-tasking skills
  • Leadership ability
  • Customer focus and quality awareness
  • Ability to deal with conflict
  • Valid Driver's License

What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!

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