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Operations Control Center Jobs (NOW HIRING)

WATERFLEET LLC

Control Center Operator

San Antonio, TX · On-site

Control Center Operations Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through ...

WATERFLEET LLC

Control Center Operator

San Antonio, TX · On-site

Control Center Operations Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through ...

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How much do operations control center jobs pay per hour?

As of May 30, 2026, the average hourly pay for operations control center in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Control Center professional, and why are they important?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What are some common challenges faced by professionals working in an Operations Control Center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an Operations Control Center?

An Operations Control Center (OCC) is a centralized facility where personnel monitor, manage, and coordinate the core operations of an organization, such as transportation, utilities, or network systems. The OCC is responsible for ensuring smooth, safe, and efficient daily operations by tracking real-time data, responding to incidents, and making critical decisions quickly. Staff in these centers use advanced technology and communication systems to maintain oversight and address issues as they arise. OCCs are common in industries like public transit, airlines, energy, and telecommunications. This role is vital for maintaining service quality and minimizing disruptions.

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

More about Operations Control Center jobs
What states have the most Operations Control Center jobs? States with the most job openings for Operations Control Center jobs include:
What job categories do people searching Operations Control Center jobs look for? The top searched job categories for Operations Control Center jobs are:
Operations Control Center jobs near you
Infographic showing various Operations Control Center job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Control Center Operator

Control Center Operator

Pattern Energy Group LP

Houston, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview
Company Overview
Pattern Energy is a leading renewable energy company that develops, constructs, owns, and operates high-quality wind and solar generation, transmission, green fuels and energy storage facilities. Our mission is to transition the world to renewable energy through the sustainable development and responsible operation of facilities with respect for the environment, communities, and cultures where we have a presence.
Our approach begins and ends with establishing trust, accountability, and transparency. Our company values of creative spirit, pride of ownership, follow-through, and a team-first attitude drive us to pursue our mission every day. Our culture supports our values by fostering innovative and critical thinking and a deep belief in living up to our promises.
Headquartered in San Francisco, Pattern has a portfolio of 30 power facilities and transmission assets across North America, serving various customers that provide low-cost clean energy to millions of consumers.
Responsibilities
Job Purpose
The Control Center Operator is responsible for directing, monitoring and coordinating the operation of Pattern Energy Group's (PEG) wind assets from the 24/7 Operations Control Center. The Control Center Operator ensures that the operations of Wind Power Plants (WPP) comply with all applicable North American Electric Reliability Corporation (NERC) standards and practices. The Control Center Operator works independently with guidance only in complex situations.
Key Responsibilities
  • Monitor real-time control center operations and the performance of Pattern's fleet of wind projects while applying established procedures in order to guarantee safety of company assets and personnel while maximizing availability and generation.
  • Ensure compliance to all regulatory and contractual requirements through adherence to all operational procedures, processes, and policies.
  • Report and document the status of forced and planned plant outages to Regional Transmission Organization / Independent System Operators (RTO/ISO).
  • Evaluate system alarms and irregularities, taking corrective action as outlined in established guidelines.
  • Ensure quality and accuracy of PEG real-time generation information being telemetered to RTO/ISO.
  • Monitor and troubleshoot wind turbine generator faults; resetting faults that are able to be reset in accordance with company procedures and/or technician guidance.
  • Dispatch field and emergency service personnel when appropriate.
  • Remotely direct electrical substation switching at PEG facilities using a detailed understanding of the Company's electrical switching practices.
  • Ensure turbine and substation data integrity for internal databases used for reporting purposes.
  • Use Third Party and OEM SCADA systems, substation HMI screens, and other tools to monitor and control real and reactive power as well as other operating ranges of Wind Plants.
  • Maintain understanding of the energy markets where Company assets are located and understand commercial practices as they relate to managing merchant power pricing and scheduling.
  • Assist Field Service Technicians with troubleshooting on a daily basis.
  • Assist Projects (New Unit) Technicians with troubleshooting during commissioning and operation of wind turbines.
  • Take a proactive approach to fault finding and troubleshooting.
  • Identify common, reoccurring, and major component faults.
  • Monitor, trend, and analyse wind turbine / wind farm performance.
  • Record operating actions taken during shifts in the operator's logbook or other automated logging mechanisms.
  • Utilize accurate and efficient three-part communication skills on inbound and outbound telephone conversations.
  • Maximize the use of troubleshooting applications, analyse the data, and work in close cooperation with the Mechanical Engineering, Electrical Engineering, and Software / SCADA teams to resolve and escalate support issues as necessary.
  • Complete applicable safety and regulatory/compliance training requirements.
  • Identify process improvements; includes reduction of non-value added operations, increased productivity opportunities, increased safety opportunities, etc.
  • Additional duties as required.

Qualifications
Experience/Qualifications/Education Required
Educational Requirements
  • Associate's Degree in Electrical Engineering or an equivalent combination of training and experience

Required Experience
  • 3+ years in power system operations, power production, or related energy operations

Required Licensure or Certification
  • PJM Certifications required or ability to obtain within 6 months
  • NERC Certification preferred

Required Knowledge
  • Knowledge of AC theory and power flow
  • Proficient knowledge of Microsoft Office software

Other Requirements
  • Bilingual English/Spanish preferred but not required
  • Ability to use multiple OEM SCADA applications
  • Ability to understand and put into practice energy market selling processes
  • Ability to influence individuals and groups
  • Strong interpersonal skills
  • Strong background in electrical AC theory and power flow
  • High attention to detail
  • Strong analytical and quantitative skills
  • Strong written and oral communication skills
  • Ability to be self-motivated
  • Ability to perform job tasks in a collaborative working environment
  • Availability and willingness to work a rotating schedule as assigned, with shifts comprising a 24-hour, seven days per week operations.

The expected starting pay range for this role is $80,000 - $99,000 USD. This range is an estimate and base pay may be above or below the ranges based on several factors including but not limited to location, work experience, certifications, and education. In addition to base pay, Pattern's compensation program includes a bonus structure for full-time employees of all levels. We also provide a comprehensive benefits package which includes medical, dental, vision, short and long-term disability, life insurance, voluntary benefits, family care benefits, employee assistance program, paid time off and bonding leave, paid holidays, 401(k)/RRSP retirement savings plan with employer contribution, and employee referral bonuses.
Pattern Energy Group is an Equal Opportunity Employer.
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