ZipRecruiter

Log In

1

Operations Control Center Jobs in Georgia (NOW HIRING)

Hugo Boss

Operations Coordinator

Midway, GA · On-site

The Operations Coordinator will be responsible for control center operations - creating, and ... The control center is responsible for creating and managing inbound/outbound workflow of the DC.

GRIFOLS, S.A.

Plasma Center Manager

Albany, GA · On-site

Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations. PRIMARY RESPONSIBILITIES : * Responsible ...

next page

Showing results 1-20

People also search for

All JobsOperations Control Center JobsOperations Control Center Jobs in Georgia

Operations Control Center information

What are the key skills and qualifications needed to thrive as an Operations Control Center professional, and why are they important?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What are some common challenges faced by professionals working in an Operations Control Center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an Operations Control Center?

An Operations Control Center (OCC) is a centralized facility where personnel monitor, manage, and coordinate the core operations of an organization, such as transportation, utilities, or network systems. The OCC is responsible for ensuring smooth, safe, and efficient daily operations by tracking real-time data, responding to incidents, and making critical decisions quickly. Staff in these centers use advanced technology and communication systems to maintain oversight and address issues as they arise. OCCs are common in industries like public transit, airlines, energy, and telecommunications. This role is vital for maintaining service quality and minimizing disruptions.

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What are popular job titles related to Operations Control Center jobs in Georgia? For Operations Control Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Operations Control Center jobs in Georgia look for? The top searched job categories for Operations Control Center jobs in Georgia are:
Operations Control Center jobs near you
Infographic showing various Operations Control Center job openings in Georgia as of May 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Sr. Operations Trainer

Sr. Operations Trainer

Georgia System Operations Corporation

Tucker, GA

Full-time

Posted 18 days ago

Job description

Provide leadership, management and administration of an accredited performance-based curriculum that meets requirements set forth by NERC, SERC, and GSOC.The Senior Training Coordinator will be responsible for direction setting as well as the day-to-day implementation of the Training Program as follows:Oversee the Job Task Analysis (JTA) and become familiar with all the tasks of system operators, work with the control center staff and engineering on the JTA Training Needs Analysis, prepare annual training plan including identifying and scheduling training courses, schedule and track trainings including courses, individual operators results including NERC CE hours, annual training review, identify and/or develop any new training materials or sources to be considered, operator task performance monitoring (during incidents and following training).The Senior Training Coordinator will represent for GSOC a single point of contact for all system operator reliability training needs, attend and represent interests of GSOC at the SERC and NERC level, and make recommendations to all levels of management including Executive Staff, Board of Directors, and Corporate Programs and Projects regarding operator training needs. The Senior Training Coordinator will support GSOC's control centers and Operations Engineering by providing technical expertise on operational issues including outage investigation, maintaining system models, and providing coordination services for modifications to the system.

Position Duties/ Essential Functions

  • Design, prepare and implement annual training seminars for GSOC Operators to prepare them for performing duties of job. This will include NERC certification tracking and training development for each operator as well as GSOC business training (contracts, GA ITS, joint plant operations, etc). Lead efforts with the Training Committee to identify training needs, training courses, and potential conferences for GSOC Operator participation (e.g. SERC SOS). In addition to working with the committee, the Senior Training Coordinator will also coordinate with managers and Chief System Operator/Coordinators to develop and deliver individual training courses based on Operator needs.
  • Analyze and recommend solutions to corporate issues, considering the impacts on operations, planning, finance, and customer rates. Perform analyses and provide technical expertise to support the decision-making efforts of the Executive Staff and Corporate Programs and Projects. Maintain model databases to support these analyses. Coordinate the resolution to problems identified by GSOC regarding metering and sub-stations. Supply other projects and programs with pertinent system information as required. Provide technical support to the Control Center as required to ensure that data quality and standards are maintained. Review and modify reports generated from the transmission desk for distribution to internal and external customers. Provide various monthly summaries to the Manager. Assist in the investigation of outages to the ITS or to an EMC.
  • Develop and maintain on an annual basis a Job Task Analysis that lays out the requirements and training needs of each GSOC Operator position. This JTA will identify courses, tools, and skills base for each position.
  • Be actively involved in any NERC training / personnel requirements or standards development that would affect GSOC operations.

Develop comments on upcoming standards development that support corporate direction and industry reliability regarding well trained operators, participate in working groups at the SERC or NERC level, and ensure GSOC remains compliant with current PERsonnel standards.

Education

Essential:

Bachelor's Degree-Electrical Engineering

Engineering (Electrical preferred)

Experience

Eight years (six years with P.E.) in engineering with at least four years of operations or eight years in Control Center Operations.Responsible for generation/transmission/energy management with an operating electric utility.Should be knowledgeable in electric system operations, control systems, forecasting, simulation and planning process.

Equivalent Experience

10 years in control center operations, performing Generation, Interchange or Transmission Operator functions.

Skills

  • Working knowledge of PC applications, applications of "real-time" energy control systems for electric operations, load flows, load management operations, automatic generation control, economic dispatch of generation, short-term load forecasting, switching and transmission restoration.
  • Excellent interpersonal, written and verbal skills.
  • Capable of preparing and delivering training material to all levels of operators.

Licenses/ Certifications

Essential:

  • NERC Cert System Operator
  • Bulk Electric System Cyber Authorized
  • NERC Reliability Standard - PRA

Apply