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Operations Control Center Jobs in Georgia (NOW HIRING)

Georgia Systems Operations

System Operator

Tucker, GA · On-site

This role sits at the center of GSOC's Energy Control Center, where accurate decisions, strong situational awareness, and sound judgment directly support the reliable and economic operation of ...

Rivian

Team Lead Network Operations Control

Atlanta, GA · On-site

$71K - $89K/yr

Role Summary Looking for a high-energy, technically proficient NOC Supervisor Shift Lead in Rivian's Charging Network Operations Center (NOC). In this role, you won't just be "watching screens"-- you ...

Hugo Boss

Operations Coordinator

Midway, GA · On-site

The Operations Coordinator will be responsible for control center operations - creating, and ... The control center is responsible for creating and managing inbound/outbound workflow of the DC.

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Operations Control Center information

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an operations control center professional?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What are some common challenges faced by professionals working in an operations control center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an operations control center?

An Operations Control Center (OCC) is a centralized facility where personnel monitor, manage, and coordinate daily operations of a company or organization, often using specialized software and real-time data. It ensures operational efficiency, safety, and quick response to issues across various departments or systems.
What are popular job titles related to Operations Control Center jobs in Georgia? For Operations Control Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Operations Control Center jobs in Georgia look for? The top searched job categories for Operations Control Center jobs in Georgia are:
Operations Control Center jobs near you
Infographic showing various Operations Control Center job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Control Center Officer

DSI Security Services

Alpharetta, GA

$17/hr

Full-time

Posted 29 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Control Center Officer | $17.00/HR

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

At DSI, we believe our employees are our greatest asset. Through strong leadership, training, and support, we provide opportunities for growth while maintaining a culture centered around integrity, teamwork, and customer service.

Job Summary

DSI Security Services is currently hiring a Control Center Officer for a high-profile client location in Alpharetta, GA. This position plays a critical role in monitoring security operations, dispatching emergency response personnel, maintaining communication systems, and supporting site safety and emergency procedures.

The ideal candidate will possess strong communication skills, excellent attention to detail, the ability to remain calm under pressure, and solid computer proficiency.

Responsibilities

Responsibilities include, but are not limited to:

• Monitor and document security alarms, fire alarms, emergency notifications, and routine service calls

• Dispatch security and emergency personnel as needed
• Operate radio communication systems for internal security operations and emergency coordination
• Monitor CCTV systems and remote cameras
• Respond appropriately to emergency and non-emergency situations
• Receive and relay routine and emergency telephone calls
• Maintain visitor control records and related documentation
• Complete security and emergency service reports accurately and professionally
• Enforce site access procedures and security regulations
• Support emergency response efforts including fire, medical, weather, and hazardous material incidents
• Monitor severe weather and lightning detection systems
• Conduct patrols and assist with additional security assignments as needed
• Cross-train at additional security posts and positions

Qualifications

• High school diploma or equivalent required
• Previous security, dispatch, control center, or emergency communications experience preferred
• Strong computer skills, including Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to multitask and remain calm in high-pressure situations
• Strong attention to detail and documentation skills
• Ability to work independently and as part of a team
• Must be able to pass all required pre-employment screenings

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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