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Operations Control Center Jobs in Georgia (NOW HIRING)

Hugo Boss

Operations Coordinator

Midway, GA · On-site

The Operations Coordinator will be responsible for control center operations - creating, and ... The control center is responsible for creating and managing inbound/outbound workflow of the DC.

Georgia Systems Operations

System Operator

Tucker, GA · On-site

Six (6) years transmission /generation operations or construction experience and two years control center related experience Must also be qualified to work Interchange and the "pool" desks. Four (4) ...

Georgia Systems Operations

System Operator

Tucker, GA · On-site

Six (6) years transmission /generation operations or construction experience and two years control center related experience Must also be qualified to work Interchange and the "pool" desks. Four (4) ...

PS

Operations Associate (ATL)

Atlanta, GA · On-site

Operations Associates receive continuous training and ongoing support from our onsite Control Center to aid in carrying out a successful client experience. Agents are trained to transport members ...

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Operations Control Center information

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Operations Control Center professional, and why are they important?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What does a control center operator do?

A control center operator monitors and manages operations within a facility or system, ensuring safety, efficiency, and compliance. They use communication tools and monitoring equipment to respond to incidents, coordinate responses, and maintain smooth operations, often working in shifts and following established procedures.

What jobs pay 4000 a week without a degree?

Operations Control Center roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. Most roles offering such high weekly pay usually demand significant experience, training, or specific skill sets.

What are some common challenges faced by professionals working in an Operations Control Center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an operations control center?

An Operations Control Center (OCC) is a facility where personnel monitor, manage, and coordinate daily operations of a company or organization, often using specialized software and communication tools. In many industries, OCC staff respond to incidents, ensure safety, and optimize processes to maintain efficiency and security.

What is the role of the airport operations control center officer?

An airport operations control center officer is responsible for coordinating and monitoring airport activities to ensure safety, security, and efficiency. They oversee communication between various departments, respond to incidents, and use tools like airport management systems to maintain smooth operations around the clock.
What are popular job titles related to Operations Control Center jobs in Georgia? For Operations Control Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Operations Control Center jobs in Georgia look for? The top searched job categories for Operations Control Center jobs in Georgia are:
Operations Control Center jobs near you
Control Center Officer

Control Center Officer

DSI Security Services

Alpharetta, GA

$17/hr

Full-time

Posted 9 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

94th of 108 rated security

Job description

Control Center Officer | $17.00/HR

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

At DSI, we believe our employees are our greatest asset. Through strong leadership, training, and support, we provide opportunities for growth while maintaining a culture centered around integrity, teamwork, and customer service.

Job Summary

DSI Security Services is currently hiring a Control Center Officer for a high-profile client location in Alpharetta, GA. This position plays a critical role in monitoring security operations, dispatching emergency response personnel, maintaining communication systems, and supporting site safety and emergency procedures.

The ideal candidate will possess strong communication skills, excellent attention to detail, the ability to remain calm under pressure, and solid computer proficiency.

Responsibilities

Responsibilities include, but are not limited to:

• Monitor and document security alarms, fire alarms, emergency notifications, and routine service calls

• Dispatch security and emergency personnel as needed
• Operate radio communication systems for internal security operations and emergency coordination
• Monitor CCTV systems and remote cameras
• Respond appropriately to emergency and non-emergency situations
• Receive and relay routine and emergency telephone calls
• Maintain visitor control records and related documentation
• Complete security and emergency service reports accurately and professionally
• Enforce site access procedures and security regulations
• Support emergency response efforts including fire, medical, weather, and hazardous material incidents
• Monitor severe weather and lightning detection systems
• Conduct patrols and assist with additional security assignments as needed
• Cross-train at additional security posts and positions

Qualifications

• High school diploma or equivalent required
• Previous security, dispatch, control center, or emergency communications experience preferred
• Strong computer skills, including Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to multitask and remain calm in high-pressure situations
• Strong attention to detail and documentation skills
• Ability to work independently and as part of a team
• Must be able to pass all required pre-employment screenings

#ATL12
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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