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Operations Control Center Jobs in Georgia (NOW HIRING)

Operations Associates receive continuous training and ongoing support from our onsite Control Center to aid in carrying out a successful client experience. Agents are trained to transport members ...

... control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol ... Other duties as assigned, including backfilling for Center Operations Specialists, or other ...

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Operations Control Center information

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an operations control center professional?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What are some common challenges faced by professionals working in an operations control center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an operations control center?

An Operations Control Center (OCC) is a centralized facility where personnel monitor, manage, and coordinate daily operations of a company or organization, often using specialized software and real-time data. It ensures operational efficiency, safety, and quick response to issues across various departments or systems.
What are popular job titles related to Operations Control Center jobs in Georgia? For Operations Control Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Operations Control Center jobs in Georgia look for? The top searched job categories for Operations Control Center jobs in Georgia are:
Infographic showing various Operations Control Center job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Transmission System Operator

Georgia System Operations Corporation

Tucker, GA โ€ข On-site

$108K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Transmission System OperatorHelp Maintain the Reliability of Georgia's High-Voltage Electric Grid Georgia System Operations Corporation (GSOC) is seeking a Transmission System Operator to monitor and support the real-time operation of the high-voltage transmission system, including facilities up to 500 kV, to help ensure members receive reliable, high-quality power.This role sits at the center of real-time transmission operations, where situational awareness, sound judgment, and timely decision-making directly support system reliability, member service, and compliance with NERC reliability standards.As a Transmission System Operator, you will monitor internal and external system conditions, support safe and efficient system performance, issue switching orders and clearances, coordinate restoration activities, and maintain accurate information needed for operational decisions and customer billing.This opportunity is ideal for an experienced transmission operations professional who can make sound decisions under pressure, communicate clearly, manage multiple tasks, and support the reliability of critical electric infrastructure. Schedule & Work EnvironmentThis role works a rotating 12-hour shift schedule (Dupont Schedule) that includes weekends, holidays, and vacation/sick leave coverage.The position requires continuous use of multiple CRTs and the ability to manage multiple concurrent operational tasks. What You'll DoAs a Transmission System Operator, you will play a key role in supporting the safe, reliable, and compliant operation of GSOC's assigned transmission system responsibilities.You will:Monitor real-time transmission system conditions and support reliable operation of the high-voltage transmission system.Operate the Energy Control System to detect and help avert station overloads, equipment damage, and voltage fluctuations.Maintain and enhance system stability by monitoring weather, system conditions, telecommunications, metering, and related operational data.Perform contingency planning and initiate corrective actions when system, telecommunications, or metering conditions are outside expected parameters.Plan, analyze, authorize, and control scheduled operation of system equipment to support reliability, maintenance completion, and coordination of inter-company resources.Write and issue switching orders and clearances on network and non-network devices within GSOC's area of responsibility.Perform real-time data quality assurance and initiate corrective actions to support accurate and timely operational information.Authorize, schedule, and dispatch field resources to support repairs to faulted equipment.Direct isolation of system failures and support safe, efficient restoration of power to members.Perform fault analysis to verify that problems have been safely cleared.Represent member and transmission interests in coordination with external agencies and partner organizations.Prepare oral and written presentations and reports that keep leadership informed of trends, system activities, and potential impacts to members or the public.This role also carries authority and accountability for reliability-related actions, including actions required to preserve Bulk Electric System integrity or correct generation capacity deficiencies in accordance with applicable operating requirements. What You BringHigh school diploma or equivalent; associate degree is preferred.Ideally 6+ years of transmission operations or construction experience, including approximately 2+ years of control center-related experience.Sound decision-making ability under stressful and time-sensitive operating conditions.Effective communication skills, including the ability to communicate clearly in real-time operations settings.Ability to manage multiple tasks while continuously monitoring multiple CRTs and system information sources.AC/DC theory, blueprint reading, Excel, and Microsoft Word experience. Preferred QualificationsTransmission Operations ExperienceExperience monitoring or supporting high-voltage transmission systems in a real-time operations environment.Experience with switching orders, clearances, scheduled equipment operations, outage restoration, and field resource coordination.Experience supporting fault analysis, contingency planning, system performance monitoring, or real-time data quality assurance. Reliability & ComplianceExperience supporting compliance with NERC reliability standards in a control center or bulk electric system environment.Ability to document system activities, operating actions, and reliability-related information clearly and accurately.Understanding of real-time transmission operations practices and emergency response expectations is preferred. CertificationsBe NERC certified or obtain certification within one year of hire.NERC certification must be TO, BIT, or RC.  Advantages of Working at GSOCWorking at GSOC means more than just a job--it's an opportunity to contribute to work that truly matters.Mission-Driven ImpactYour work directly supports reliable electric service for members by helping maintain the integrity and stability of the transmission system.Critical Real-Time OperationsServe in a high-impact control center role where operational decisions support system reliability, outage response, and service to Georgia's cooperative network.Strong Values and Professional StandardsWork in an environment grounded in accountability, collaboration, integrity, and continuous improvement where safety, reliability, compliance, and operational excellence are core priorities. Work Environment & BenefitsGSOC offers a professional, collaborative work environment with competitive compensation, comprehensive benefits, and a commitment to creating a respectful and inclusive workplace.Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) Match, Parental Leave, Educational Assistance, Annual Performance Bonus, Paid Time Off, and Volunteer Time Off. Why Join GSOCAt GSOC, your work directly supports the operation and reliability of Georgia's high-voltage transmission system and the members who depend on it.You'll collaborate with skilled operations, field, engineering, and reliability professionals in a mission-driven environment focused on safe, reliable, and compliant electric system operations. Apply TodayIf you're ready to apply your transmission operations expertise in a role that supports real-time reliability, system restoration, and critical infrastructure, we encourage you to apply.
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