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How much do operations control center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for operations control center in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What jobs in the US pay 300,000 a year?

In the Operations Control Center field, high-paying roles such as senior operations managers, director-level positions, or specialized roles in logistics and supply chain management can reach or exceed $300,000 annually, especially with extensive experience, certifications, and leadership responsibilities. These roles often require strong analytical skills, industry knowledge, and the ability to manage large teams or complex systems.

What are the key skills and qualifications needed to thrive as an Operations Control Center professional, and why are they important?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What jobs make around $100,000 a year?

In operations control centers, roles such as Operations Manager, Senior Operations Analyst, or Control Center Supervisor often have salaries around $100,000 annually, especially with experience and certifications. These positions typically require strong organizational skills, industry knowledge, and sometimes specialized training or certifications. Salary levels can vary based on industry, location, and company size.

What are some common challenges faced by professionals working in an Operations Control Center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an operations control center?

An operations control center is a facility where managers and staff monitor and coordinate the daily activities of an organization, such as transportation, utilities, or manufacturing. It involves real-time oversight, use of specialized tools, and quick decision-making to ensure smooth operations and respond to issues promptly.

What jobs pay $10,000 a month without a degree?

Operations Control Center roles typically do not pay $10,000 a month without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience, certifications, or performance than formal education.
More about Operations Control Center jobs
What states have the most Operations Control Center jobs? States with the most job openings for Operations Control Center jobs include:
What job categories do people searching Operations Control Center jobs look for? The top searched job categories for Operations Control Center jobs are:
Operations Control Center jobs near you
Infographic showing various Operations Control Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

SEA Operations Control Center Specialist

Habitat for Humanity of Greater Fort Wayne

Seattle, WA • On-site

$25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Operations Control Center (OCC) Specialist

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

The Operations Control Center (OCC) Specialist serves as the station's OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication. The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team. Specialists are expected to proactively manage the allocation of manpower to ensure our operational and financial KPIs are met. The expected pay rate is $25.00/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities:

  • Produce daily KPI reports and conduct daily briefing with station management team.
  • Provide accurate and timely updates on flight information in various systems for billing, capturing flight information, irregularity information and tracking performance.
  • Handle all operational incoming and outgoing messages regarding flight times, load information, special services required, and regulatory information provided by our customers.
  • Handle all staff incoming and outgoing messages (sick calls, injuries, operational challenges)
  • Be first point of contact for all Customer Airlines and departmental representatives.
  • Prompt reaction to situations, changes to Customer Airline schedules and accurate recording and communication to all departments.
  • Proactive dissemination of information to Regional Resource Analysts with respect operational changes and local challenges.
  • Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources.

Your profile:

  • At least 1-2 year of operational experience, bachelor's degree preferred
  • Must have Clear ID
  • Good command of the English language both verbal and written
  • Good working knowledge of the issues involved in managing a labor-intensive workforce.
  • Excellent planning and communication skills.
  • Evidence of good level of people and operational management skills including leadership, resource management, planning, negotiation, communication, financial and HR skills.
  • Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment and security issues.
  • Ability to quickly and accurately assess situations and instigate corrective action.
  • Flexibility to work on various shifts – Days, Evenings, Nights, Weekends and Holiday periods in line with business demand and operational requirements.
  • Strong verbal communication, interpersonal and relationship-building skills.
  • Strong computer skills and proficiency with Microsoft Word, PowerPoint, and Excel.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

What we offer:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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