Operations Assistant Jobs in Santa Rosa, CA (NOW HIRING)

Reports To: Director of Facilities

Position: Full Time, Non-Exempt

Position Summary

At Carneros Resort and Spa, the Project Engineer plays a critical role in enhancing the guest and associate experience through the execution of special projects and operational improvements across the resort. This is not a traditional engineering design role; rather, it is a hands-on position responsible for supporting, coordinating, and completing a wide range of property projects, repairs, installations, and operational initiatives.

The Project Engineer serves as a versatile resource within the Engineering team, balancing independent work with collaborative efforts across departments. This role requires strong problem-solving abilities, adaptability, initiative, and attention to detail while helping maintain the overall appearance, functionality, and operational excellence of the resort.

Essential Functions & Responsibilities

Project Execution & Property Improvements

• Support and execute special projects throughout the resort, including guest-facing areas, back-of-house spaces, employee areas, cottages, and outdoor environments.
• Assist with installations, modifications, upgrades, renovations, and operational improvement initiatives.
• Perform project work involving basic carpentry, painting, repairs, equipment installation, furniture assembly, fixture replacement, and other property enhancements.
• Complete assigned projects within established timelines while maintaining quality standards.
• Help identify opportunities for operational improvements and efficiencies throughout the property.
• Assist in planning project timelines, material needs, and work sequencing.

Engineering & Maintenance Support

• Perform general maintenance and repair work as needed to support Engineering operations.
• Assist with preventative maintenance tasks and special maintenance initiatives.
• Support troubleshooting of building systems, equipment, and operational issues.
• Maintain tools, supplies, equipment, and work areas in clean and organized condition.
• Assist with vendor coordination and project preparation when applicable.

Team Collaboration

• Work collaboratively with Engineering leadership and other resort departments to complete projects effectively.
• Partner with Housekeeping, Food & Beverage, Front Office, Spa, and other departments on operational needs and improvements.
• Communicate project updates, timelines, and barriers to leadership as needed.
• Support resort initiatives and assist team members during periods of high operational demand.

Safety & Standards

• Follow all safety guidelines, company procedures, and resort standards.
• Maintain a safe working environment for guests, associates, and team members.
• Properly operate tools, equipment, machinery, and vehicles in accordance with safety procedures.
• Report safety concerns, maintenance issues, and operational risks promptly.
• Ensure all work reflects the quality standards expected of a luxury resort environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in maintenance, engineering, construction, facilities, hospitality, or related field preferred.
• Experience supporting projects or performing hands-on repair and installation work strongly preferred.
• Strong problem-solving skills with the ability to adapt to changing priorities.
• Ability to work independently with minimal supervision while also functioning effectively as part of a team.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with team members and leaders across departments.
• Valid driver’s license may be required.

Knowledge, Skills & Abilities

• General understanding of maintenance systems, tools, and repair techniques.
• Basic knowledge of carpentry, painting, electrical, plumbing, or mechanical work preferred.
• Ability to read and follow work orders, instructions, and project plans.
• Ability to prioritize multiple projects and deadlines.
• Strong initiative and ability to anticipate operational needs.
• Ability to maintain professionalism and a positive attitude in a fast-paced environment.

Resort Enhancement & Special Initiatives

• Support the execution of resort enhancement initiatives designed to elevate the guest and associate experience.
• Assist with seasonal installations, holiday décor, signage updates, furniture refreshes, landscape enhancements, and aesthetic improvement projects throughout the property.
• Support event-related setup projects and operational modifications for resort activations, special events, and property initiatives.
• Assist with implementation of sustainability efforts, environmental initiatives, and operational improvement projects as assigned.
• Coordinate and complete projects related to new programs, amenities, and guest experience enhancements.
• Help maintain consistency in the appearance, functionality, and presentation of guest-facing and back-of-house spaces across the resort.
• Support capital improvement projects and property upgrades through project preparation, coordination, execution, and follow-up activities.
• Recommend creative and practical solutions to improve efficiency, functionality, and overall resort presentation.

Physical Requirements

• Ability to stand, walk, bend, kneel, climb, stoop, reach, and perform repetitive motions throughout scheduled shifts.
• Ability to frequently lift, carry, push, and pull up to 50 pounds independently and occasionally more with assistance.
• Ability to work indoors and outdoors in varying weather conditions and temperatures.
• Ability to safely operate tools, ladders, carts, and maintenance equipment.

Schedule Flexibility

This position requires flexibility to work a varied schedule based on business and operational needs, including mornings, evenings, weekends, holidays, and occasional extended hours as needed to support resort projects and operations.

Carneros Resort and Spa is an Equal Opportunity Employer and values diversity at all levels of the organization.

TOTAL COMPENSATION

• Base Salary
• Medical, Dental & Vision Insurance
• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
• 401k with Employer Match
• Paid Time Off (PTO) & Sick Leave