As part of the TELUS Health family, the Payvider & Frontline Care Operations team is transforming how healthcare support is delivered across Canada by connecting patients, clinics, pharmacists, and ...
As part of the TELUS Health family, the Payvider & Frontline Care Operations team is transforming how healthcare support is delivered across Canada by connecting patients, clinics, pharmacists, and ...
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate ...
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate ...
Major Activities * Assist Store Manager in planning and supporting the scheduling and execution of ... Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ...
Major Activities * Assist Store Manager in planning and supporting the scheduling and execution of ... Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ...
Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...
Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...
Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...
Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...
As a key support for the branch, you will assist field technicians, warehouse operations, collections, and the branch management team, while actively apprenticing to become a skilled Commercial ...
As a key support for the branch, you will assist field technicians, warehouse operations, collections, and the branch management team, while actively apprenticing to become a skilled Commercial ...
Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...
Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...
Office Operations Coordinator
CA$45K - CA$55K/yr
Support the Edmonton Administrative Assistant with coordinating courier services and preparing ... Perform or assist with any operations as required to maintain workflow and to meet schedules.
Office Operations Coordinator
CA$45K - CA$55K/yr
Support the Edmonton Administrative Assistant with coordinating courier services and preparing ... Perform or assist with any operations as required to maintain workflow and to meet schedules.
Operations Manager
Calgary, AB · On-site
DHL Express currently has an opening for an Operations Manager in Calgary, Alberta . How will you ... D. costs, handling; and on-time data entry. * Assist in the development of the long & short-range ...
Operations Manager
Calgary, AB · On-site
DHL Express currently has an opening for an Operations Manager in Calgary, Alberta . How will you ... D. costs, handling; and on-time data entry. * Assist in the development of the long & short-range ...
Operations Supervisor
CA$30 - CA$40/hr
Operations Supervisor - Warehouse & Distribution We are seeking an experienced Operations Supervisor to oversee end-to-end warehouse operations in a fast-paced distribution and fulfillment ...
New
Quick apply
Operations Supervisor
CA$30 - CA$40/hr
Operations Supervisor - Warehouse & Distribution We are seeking an experienced Operations Supervisor to oversee end-to-end warehouse operations in a fast-paced distribution and fulfillment ...
New
The operations Coordinator will receive, process, organize, and store incoming goods while ensuring efficient warehouse operations and timely order fulfillment. Responsibilities: * Coordinate daily ...
The operations Coordinator will receive, process, organize, and store incoming goods while ensuring efficient warehouse operations and timely order fulfillment. Responsibilities: * Coordinate daily ...
Our client, a humble family founded organization is seeking a Operations Manager to join their team. As a Calgary-based specialty retailer, our client focuses on high-quality products and customer ...
Our client, a humble family founded organization is seeking a Operations Manager to join their team. As a Calgary-based specialty retailer, our client focuses on high-quality products and customer ...
Perform basic electrical engineering calculations and technical drafting to support field operations. Assist Engineers to gather and prepare data for submittal or transmittal to the customer, vendors ...
Perform basic electrical engineering calculations and technical drafting to support field operations. Assist Engineers to gather and prepare data for submittal or transmittal to the customer, vendors ...
Operations Supervisor
Calgary, AB · On-site
The Ground Operations Supervisor oversees day-to-day ground handling activities, ensuring the safe and efficient operation ofaircraftturnarounds. This role involves supervising a team, coordinating ...
Operations Supervisor
Calgary, AB · On-site
The Ground Operations Supervisor oversees day-to-day ground handling activities, ensuring the safe and efficient operation ofaircraftturnarounds. This role involves supervising a team, coordinating ...
Operations Manager
CA$60K - CA$70K/yr
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Manager
CA$60K - CA$70K/yr
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Support executive and senior leaders in coordinating operational priorities, projects, timelines, deliverables, and action items * Assist with the planning, execution, and follow-up of operational ...
Support executive and senior leaders in coordinating operational priorities, projects, timelines, deliverables, and action items * Assist with the planning, execution, and follow-up of operational ...
Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal ...
Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal ...
Operations Manager
CA$60K - CA$70K/yr
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Manager
CA$60K - CA$70K/yr
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal ...
Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal ...
Operations Manager
Calgary, AB · On-site
CA$60K - CA$70K/yr
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Quick apply
Operations Manager
Calgary, AB · On-site
CA$60K - CA$70K/yr
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Assistant information
See Calgary, AB salary details
$10.34 - $12.02
3% of jobs
$12.02 - $13.70
8% of jobs
$15.23 is the 25th percentile. Wages below this are outliers.
$13.70 - $15.38
15% of jobs
$15.38 - $17.07
18% of jobs
The median wage is $17.61 / hr.
$17.07 - $18.75
18% of jobs
$20.22 is the 75th percentile. Wages above this are outliers.
$18.75 - $20.43
15% of jobs
$20.43 - $22.12
9% of jobs
$22.12 - $23.80
6% of jobs
$23.80 - $25.48
4% of jobs
$25.48 - $27.16
2% of jobs
$27.16 - $28.85
1% of jobs
$10
$18
$28
How much do operations assistant jobs pay per hour?
What is the role of an operations assistant?
What are Operations Assistants?
What is the salary of an operations assistant?
What is the difference between Operations Assistant vs Administrative Assistant?
| Aspect | Operations Assistant | Administrative Assistant |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer certifications in office management | High school diploma; often requires proficiency in office software |
| Work Environment | Corporate offices, warehouses, or production facilities | Office settings, reception areas |
| Employer & Industry Usage | Manufacturing, logistics, retail, corporate | Corporate, government, nonprofit, small businesses |
| Common Search & Comparison | Operations Assistant vs Administrative Assistant |
The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.
What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?
What does an operations assistant do?
What Is an Operations Assistant?
An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.
How much do operations assistants make in the US?
What are some common challenges Operations Assistants face, and how can they effectively manage them?

TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
18th of 82 rated telecommunications companies
Job description
Our team and what we'll accomplish together
We are THE Tech Company to Watch in the healthcare industry.
As part of the TELUS Health family, the Payvider & Frontline Care Operations team is transforming how healthcare support is delivered across Canada by connecting patients, clinics, pharmacists, and insurers through innovative technology.
Reporting directly to the Payvider Director, you'll lead a national contact center operation (120-150 team members) supporting critical healthcare platforms from Electronic Medical Records (Med Access, PS Suite, Medesync) to Pharmacy Operations (Kroll, Ubik, AssystRx) and Health Benefits Management systems. In this highly visible leadership role, you'll drive operational excellence, build high-performance cultures, and champion the adoption of advanced automation and AI to deliver best-in-class support experiences that enable clinicians and pharmacists to focus on patient care.
What you'll do
- Drive frontline operational excellence by ensuring core metrics (SLAs, Average Handle Time, Quality Assurance, and customer loyalty targets) are met or exceeded across a national contact center operation of 120-150 team members
- Lead, mentor, and develop a team of 7-10 Team Managers, fostering an adaptive, accountable, and highly engaged culture in a non-unionized customer success environment
- Champion the adoption and integration of advanced automation, digital solutions, and Generative AI capabilities to reduce administrative burdens and decrease support cycle times across the contact center
- Manage operational readiness and support frameworks for the complex Payvider ecosystem, including Pharmacy management systems (Kroll, Ubik), EMR networks (Med Access, PS Suite, Medesync, CHR), eClaims, and health exchanges
- Act as the primary escalation anchor for high-risk or sensitive operational issues, evaluating problems under pressure and executing data-driven decisions that safeguard daily operations for clinics, pharmacists, and medical practitioners across Canada
- Partner with Workforce Management, Customer Service Managers, Strategy & Enablement, and People & Culture teams to optimize schedules, resolve client escalations, align capabilities with strategic initiatives, and support team manager development
What you bring
- University degree, technical college diploma, or equivalent combination of education and experience
- Minimum 6 years of progressive operational or management experience, with 3+ years as a second-level leader directing other people-managers in a high-volume client care or contact center environment
- Strong background in B2B technical support or customer care models, with demonstrated capability to handle complex software application help desks or multi-tiered corporate client service operations
- Advanced proficiency in operational analytics and process mapping, with ability to extract performance trends from tracking tools (Salesforce, Tableau, Google Workspace) and convert data into actionable performance plans
- Proven track record of guiding large operational teams through strategic or procedural change, such as onboarding new product releases, upgrading legacy technology platforms, or navigating structural transformations
- Exceptional verbal and written communication, mediation, and negotiation skills with the ability to confidently present operational strategies and navigate a collaborative corporate matrix structure
Great-to-haves
- Hands-on experience or certified exposure to process automation methodologies, AI-driven customer success tools, or digitized operational workflows
- Direct operational familiarity with the Canadian healthcare ecosystem, including practical context around medical clinic workflows, pharmacy dispensing systems, or health insurance claims adjudication frameworks
- Bilingual proficiency in English and French
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.