1

Operations Assistant Jobs in Calgary, AB (NOW HIRING)

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate ...

Major Activities * Assist Store Manager in planning and supporting the scheduling and execution of ... Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ...

Be aware of and assist in maintaining SEPHORA's merchandising concepts. * Participate in programs to reduce shortage/loss. Merchandising and Operations * Perform shipment receipt and processing in a ...

Operations Supervisor - Warehouse & Distribution We are seeking an experienced Operations Supervisor to oversee end-to-end warehouse operations in a fast-paced distribution and fulfillment ...

New

Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...

Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...

Operations Manager

Calgary, AB · On-site

CA$60K - CA$70K/yr

Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...

next page

Showing results 1-20

Operations Assistant information

See Calgary, AB salary details

$10

$18

$28

How much do operations assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for operations assistant in Calgary, AB is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.67 per hour, depending on experience, location, and employer.

What is the role of an operations assistant?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and assisting with process improvements. They often use tools like spreadsheets and communication platforms to ensure smooth operations and may handle inventory, customer service, or data entry tasks.

What are Operations Assistants?

Operations Assistants are administrative professionals who support the daily functions of a company’s operations. They handle various tasks such as scheduling, data entry, maintaining records, and communicating with other departments to ensure smooth workflow. Their role is crucial in helping the organization run efficiently by assisting managers and other staff with administrative and logistical tasks. Operations Assistants often work in a variety of industries and may take on additional responsibilities depending on the needs of their employer.

What is the salary of an operations assistant?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Benefits and work environment also vary by employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and ensuring smooth workflow. They often handle communication, data entry, and basic problem-solving, using tools like spreadsheets and office software to improve efficiency.

What Is an Operations Assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

How much do operations assistants make in the US?

Operations assistants in the US typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Many roles require strong organizational and communication skills, with some employers offering benefits and opportunities for advancement.

What are some common challenges Operations Assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.
What are the most commonly searched types of Operations jobs in Calgary, AB? The most popular types of Operations jobs in Calgary, AB are:
What job categories do people searching Operations Assistant jobs in Calgary, AB look for? The top searched job categories for Operations Assistant jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Operations Assistant jobs? Cities near Calgary, AB with the most Operations Assistant job openings:
Infographic showing various Operations Assistant job openings in Calgary, AB as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,426 per year, or $18.5 per hour.
Operations Manager - Payvider Operations

Operations Manager - Payvider Operations

TELUS

Calgary, AB • On-site

Other

Posted 29 days ago


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

18th of 82 rated telecommunications companies


Job description

Description

Our team and what we'll accomplish together

We are THE Tech Company to Watch in the healthcare industry. 

As part of the TELUS Health family, the Payvider & Frontline Care Operations team is transforming how healthcare support is delivered across Canada by connecting patients, clinics, pharmacists, and insurers through innovative technology. 

Reporting directly to the Payvider Director, you'll lead a national contact center operation (120-150 team members) supporting critical healthcare platforms from Electronic Medical Records (Med Access, PS Suite, Medesync) to Pharmacy Operations (Kroll, Ubik, AssystRx) and Health Benefits Management systems. In this highly visible leadership role, you'll drive operational excellence, build high-performance cultures, and champion the adoption of advanced automation and AI to deliver best-in-class support experiences that enable clinicians and pharmacists to focus on patient care.


What you'll do

  • Drive frontline operational excellence by ensuring core metrics (SLAs, Average Handle Time, Quality Assurance, and customer loyalty targets) are met or exceeded across a national contact center operation of 120-150 team members
  • Lead, mentor, and develop a team of 7-10 Team Managers, fostering an adaptive, accountable, and highly engaged culture in a non-unionized customer success environment
  • Champion the adoption and integration of advanced automation, digital solutions, and Generative AI capabilities to reduce administrative burdens and decrease support cycle times across the contact center
  • Manage operational readiness and support frameworks for the complex Payvider ecosystem, including Pharmacy management systems (Kroll, Ubik), EMR networks (Med Access, PS Suite, Medesync, CHR), eClaims, and health exchanges
  • Act as the primary escalation anchor for high-risk or sensitive operational issues, evaluating problems under pressure and executing data-driven decisions that safeguard daily operations for clinics, pharmacists, and medical practitioners across Canada
  • Partner with Workforce Management, Customer Service Managers, Strategy & Enablement, and People & Culture teams to optimize schedules, resolve client escalations, align capabilities with strategic initiatives, and support team manager development
Qualifications

What you bring

  • University degree, technical college diploma, or equivalent combination of education and experience
  • Minimum 6 years of progressive operational or management experience, with 3+ years as a second-level leader directing other people-managers in a high-volume client care or contact center environment
  • Strong background in B2B technical support or customer care models, with demonstrated capability to handle complex software application help desks or multi-tiered corporate client service operations
  • Advanced proficiency in operational analytics and process mapping, with ability to extract performance trends from tracking tools (Salesforce, Tableau, Google Workspace) and convert data into actionable performance plans
  • Proven track record of guiding large operational teams through strategic or procedural change, such as onboarding new product releases, upgrading legacy technology platforms, or navigating structural transformations
  • Exceptional verbal and written communication, mediation, and negotiation skills with the ability to confidently present operational strategies and navigate a collaborative corporate matrix structure


Great-to-haves

  • Hands-on experience or certified exposure to process automation methodologies, AI-driven customer success tools, or digitized operational workflows
  • Direct operational familiarity with the Canadian healthcare ecosystem, including practical context around medical clinic workflows, pharmacy dispensing systems, or health insurance claims adjudication frameworks
  • Bilingual proficiency in English and French

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.


What TELUS employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom