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Operations Administrative Assistant Jobs in Springfield, MA

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Administrative Assistant - Engineering Support

Sturbridge, MA · On-site

$24 - $26/hr

This position provides administrative and operational support to the Engineering, IT, Quality ... Match purchase orders with packing slips and verify pricing and tax status. * Assist customers with ...

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Operations Administrative Assistant information

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$13

$22

$36

How much do operations administrative assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for operations administrative assistant in Springfield, MA is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.57 per hour, depending on experience, location, and employer.

What is an operations administrative assistant?

Operations Administrative Assistants are professionals who support the daily functions of an organization’s operations team. They handle a variety of administrative tasks such as scheduling meetings, managing files, coordinating communication among departments, and assisting with reporting and data entry. Their role ensures that the operations department runs smoothly and efficiently, helping to resolve issues quickly and maintain productivity. These assistants often serve as a vital link between management, staff, and external partners.

What skills and qualifications are needed to be an operations administrative assistant?

To thrive as an Operations Administrative Assistant, you need strong organizational abilities, attention to detail, proficiency in office administration, and typically a high school diploma or associate degree. Familiarity with office software such as Microsoft Office Suite, scheduling tools, and basic database management systems is commonly required. Excellent time management, communication, and problem-solving skills help you efficiently support teams and handle multiple priorities. These skills ensure smooth daily operations, accurate record-keeping, and effective coordination within the organization.

What are common challenges faced by operations administrative assistants and how can they be addressed?

Operations Administrative Assistants often juggle multiple tasks such as scheduling, managing documentation, and supporting team communications, which can sometimes lead to competing priorities and tight deadlines. Staying organized and using effective time management strategies, like prioritizing urgent tasks and utilizing productivity software, can help alleviate these challenges. Additionally, clear communication with team members and supervisors is crucial for clarifying expectations and ensuring smooth operations. Regularly updating processes and seeking feedback can also contribute to continuous improvement in this role.

What is the difference between Operations Administrative Assistant vs Office Coordinator?

AspectOperations Administrative AssistantOffice Coordinator
Primary RoleSupports operational functions, manages administrative tasks related to business processesOversees daily office operations, manages administrative support for office environment
Required SkillsAdministrative skills, basic knowledge of operations, communicationOrganizational skills, multitasking, communication, customer service
Work EnvironmentCorporate offices, business settingsOffice settings, administrative departments
Common UsageUsed in industries with operational processes, logistics, or project supportUsed in general office environments, administrative support roles

The Operations Administrative Assistant and Office Coordinator roles share similarities in administrative skills and work environments. However, the Operations Administrative Assistant focuses more on supporting operational functions and processes, while the Office Coordinator manages overall office activities and administrative support. Both roles are essential for smooth business operations but serve slightly different functions within an organization.

What are popular job titles related to Operations Administrative Assistant jobs in Springfield, MA?

For Operations Administrative Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Operations Administrative Assistant jobs in Springfield, MA look for?

The top searched job categories for Operations Administrative Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operations Administrative Assistant jobs?

Cities near Springfield, MA with the most Operations Administrative Assistant job openings:

Operations Administrative Assistant jobs near you

Administrative Assistant 2

Connecticut Children's

Hartford, CT • On-site

Full-time

Re-posted 26 days ago

Connecticut Children's Medical Center rating

7.8

Company rating: 7.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

168th of 1,065 rated hospitals

Job description


Under limited supervision, coordinates and performs a variety of administrative and operational support
duties for medical education, including but not limited to directing calls and routine inquiries, processing of correspondence, forms, reports, budgets, bookkeeping, process forms & information, perform data entry as needed and maintain established spreadsheets, establish and maintain files and records. Prepare, edit, and proofread documents to ensure accuracy. The administrative assistant should be a self-motivated individual who is able to process information efficiently and with great attention to detail. He or she must exhibit the highest levels of professionalism and problem-solving abilities for routine to complex inquiries or problems. The candidate will be expected to follow and ensure compliance with institutional.
Responsibilities
Reception, Information and Inquiries:
  • Following departmental protocol greets, determines needs & directs patients/parents, internal staff and external visitors; accepts, screens & routes telephones calls.
  • Answers inquiries, provides forms/information, or resolves problems concerning activities and/or operations of department; follows through, as required, to meet needs of customers.
  • Open and distribute incoming mail and prepare/process outgoing mail/packages.

Appointments, Meetings and Events:
  • Coordinates and schedules appointments, interviews, meetings or events; exercises discretion and judgment to coordinate calendars for multiple individuals, care providers or groups.
  • Schedule routine appointments, interviews or meetings; exercises some discretion and judgment to best meet needs of department and individuals.
  • Establish regular meetings as appropriate with these staff persons to stay abreast and adjust for new or ongoing needs or issues within the department.

Correspondence, Reports and Documents:
  • Performs a variety of assignments utilizing computer to prepare, transcribe, type, edit and distribute agendas, minutes & documents compose routine to complex correspondence & documents; creates
    forms, flyers, templates as needed.

Statistics/Records Maintenance and Reports:
  • Compiles and maintains statistics, budget or data pertaining to departmental operations.
  • Prepares or assists with preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering and analysis; prepares reimbursement requests, work orders, requisitions etc. in accordance with pre-established procedures.
  • Copies and/or duplicates materials; prepare and transmit facsimiles.
  • Proofreads all work to ensure accuracy and neatness.

Administrative Activities:
  • Anticipates, plans and coordinates activities to manage assigned administrative support responsibilities.
  • May be requested provide instruction and/or training to others in activities, processes and responsibilities directly related to this position.
  • Maintains and expands own competencies by attending training sessions or educational programs, as
    directed. Encourages team members to adhere to professional standards and to expand competencies.
  • Update and report learner registration status
  • Run validation reports and follow-up with non-compliant learners.
  • Work with registration and education staff to ensure proper scheduling.
  • Manages and oversees learners' weekly work schedules.
  • Schedule learner badge appointments.
  • Ensure badges have been issued and deactivated.
  • Run monthly RAS learner reports.
  • Review and compares RAS and ECHO reports to ensure accuracy.
  • Prepare welcome packets and coordinates the printing of recruitment materials.
  • Retrieve learner registration documents and scans to electronic folders.
  • Download online registration documents to electronic folders.
  • Contact coordinators and/or learners regarding missing documentation.
  • Revise registration documentation as needed.
  • Upload learner photos to the online Privileges system (ECHO).
  • Distribution of recruitment applications to interviewers.
  • Monitor learners' weekly work schedules in Myevaluations.
  • Following with learners not-compliant with registration requirements.
  • Distribution of garage parking cards.
  • Collect and deposit parking garage payments.
  • Submit learner beeper numbers to the resource to add to intellidesk and submit requests for deactivations.
  • Administrative duties including but not limited to Processing check requests, downloading ERAS evaluation reports tosend to faculty, logging evaluations when received, running reports on evaluations not completed, updating website and blackboard as needed, logging of resident conference attendance
  • As assigned, actively participates in and contributes to departmental/ organization wide committees.
  • Position may require travel to departments located in other buildings or on other campuses for duties
    integral to the position.
  • Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populations from young children through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.
  • Demonstrates support for the mission, values and goals of the organization through behaviors that are
    consistent with the Connecticut Children's Standards.

Special Considerations:
  • This role will entail planned flex time which may include flexing to other work locations including to the satellite locations and/or flexing schedules to include evenings and/or weekends.

Qualifications
Education and/or Experience Required:
  • High School Diploma or GED with five (5) years progressively increasing experiences directly related to the duties and responsibilities specified required.
  • Associate's degree with a minimum of three (3) years administrative support experience preferred.

Knowledge, Skills and Abilities:
Knowledge of:
  • Proficient with Microsoft Windows operating system and Microsoft Office applications including Microsoft Word, Excel, PowerPoint, must be able to generate tables, spreadsheets and presentations.
  • Experience with managing relevant databases such as RAS, EndNote

Skills:
  • Intermediate to Advanced level word processing skills and spreadsheet skills.
  • Database management skills including ability to utilize database applications, perform basic queries and
    produce reports.
  • Skill in use of operating basic office equipment (e.g. copier, fax, calculator, multi-featured telephone).
  • Effective use of patience in day-to-day performance.

Ability to:
  • Understand and apply knowledge of department/organizational policies and procedures to resolve routine to complex problems and meet multiple needs of customers.
  • Multi-task and problem solve with working knowledge of unit/department.
  • Organize and manage time, activities and processes on weekly and/or project basis.
  • Make administrative/procedural decisions and judgments.
  • Focus on customer needs and follow through to meet needs.
  • As assigned, gather, review and compile information and prepare accurate and comprehensive reports, often with deadlines
  • Maintain calendars and schedule appointments utilizing electronic scheduling software.
  • Create, compose and edit written materials.
  • Function in a fast-paced environment with strong attention to detail

About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

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