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Onsite Support Engineer Jobs (NOW HIRING)

Neurealm, Inc.

Desktop Support

Fridley, MN · On-site

Fridley, MN 55421 Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...

Lincoln IT

Tier I Support Engineer

East Hampton, NY · On-site

Tier I Support Engineer Job Overview Lincoln Computer Services is seeking a full-time Tier I ... Provide onsite support for client offices as needed. * Follow security, compliance, and operational ...

MCPC

Onsite Support Technician

Canton, OH · On-site

$20 - $27.50/hr

The Onsite Support Technician works closely with MCPC's Service Delivery teams, engineers, and client stakeholders to ensure technology issues are resolved efficiently, systems remain operational ...

MCPC

Onsite Support Technician

Canton, OH · On-site

$20 - $27.50/hr

The Onsite Support Technician works closely with MCPC's Service Delivery teams, engineers, and client stakeholders to ensure technology issues are resolved efficiently, systems remain operational ...

Lincoln IT

Tier I Support Engineer

East Hampton, NY · On-site

Tier I Support Engineer Job Overview Lincoln Computer Services is seeking a full-time Tier I ... Provide onsite support for client offices as needed. * Follow security, compliance, and operational ...

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How much do onsite support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for onsite support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does an onsite support engineer do?

An Onsite Support Engineer is responsible for providing technical assistance and troubleshooting directly at the client's location. They handle hardware and software issues, network problems, and ensure that IT systems are running smoothly. Onsite Support Engineers also perform installations, updates, and maintenance on various devices and systems. Their role often requires strong interpersonal skills, as they interact with end users to resolve issues quickly and efficiently.

What are some common challenges faced by onsite support engineers, and how can they be managed?

Onsite Support Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines, adapting to different client environments, and managing varying expectations from users with diverse technical backgrounds. Effective communication, strong problem-solving skills, and the ability to remain calm under pressure are essential for success in this role. Building strong relationships with both clients and internal teams can help streamline issue resolution and foster a positive work environment.

What are the key skills and qualifications needed to thrive as an onsite support engineer, and why are they important?

To thrive as an Onsite Support Engineer, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically an associate or bachelor's degree in IT or a related field. Experience with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are often required. Excellent communication, problem-solving abilities, and customer service orientation make someone stand out in this position. These skills ensure timely resolution of technical issues, minimal downtime, and high customer satisfaction in fast-paced environments.
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Onsite Support Engineer jobs near you
Infographic showing various Onsite Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Desktop Support

Neurealm, Inc.

Fridley, MN • On-site

Other

Posted 14 days ago

Job description

Location: 42 Northern Stacks Drive. Fridley, MN 55421
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

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