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Online Technical Writer Jobs in Raleigh, NC (NOW HIRING)

Itron, Inc

Technical Writer

Raleigh, NC · Hybrid

$60K - $81K/yr

Itron is seeking an energetic and motivated Technical Writer to join our team. In this role, you ... product bulletins, online help systems, and user interface text. * Produce customer-centric ...

Infojini Inc

Technical Writer

Durham, NC

Technical Writer Location : Durham, NC Duration : 6 months Client : Direct Client Scope of work: NC-DIT seeks to modernize its services, in the areas of network, storage and other infrastructure ...

Infojini Inc

Technical Writer

Raleigh, NC · On-site

They are seeking a Technical Writer to translate complex technical information into clear documentation for both technical and non-technical personnel. Responsibilities : • Translating technical ...

Collabera

Technical Writer

Raleigh, NC

Technical Writer III (CSCOJP00040455) Job Duration: 12 -18 months+ The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform ...

Infojini Inc

Technical Writer

Durham, NC · On-site

They are seeking a Senior Technical Writer to assist in developing Requests for Proposal (RFP) for infrastructure services, ensuring clarity and professionalism in the documentation process.

Infojini Inc

Technical Writer

Raleigh, NC

... writing and be capable of expressing thoughts, concepts and technological situations to a non-technical reader in concise, succinct and clear language. Proven web content development experience.

Atash Enterprises, LLC

Technical Writer

Raleigh, NC · On-site

NC HIEA s contracts writer will proactively coordinate with NCDIT s legal, privacy and security, finance, and procurement teams to ensure that all required information is provided, issues are ...

VIVA USA INC

Technical Writer

Raleigh, NC · On-site +1

Client's contracts writer will proactively coordinate with client's legal, privacy and security, finance, and procurement teams to ensure that all required information is provided, issues are ...

Kelly Services

Contract Technical Writer

Raleigh, NC · On-site

$40 - $47/hr

Contract Technical Writer - CAPA/SOP Remediation Location: Raleigh, NC (On-site) Pay Rate: $40-$47/hour Engagement Type: Contract Schedule: Monday-Friday 8am-5pm Duration: Initial 6-8 weeks with ...

Kelly Services

Contract Technical Writer

Raleigh, NC

$40 - $47/hr

Contract Technical Writer - CAPA/SOP Remediation Location: Raleigh, NC (On-site) Pay Rate: $40-$47/hour Engagement Type: Contract Schedule: Monday-Friday 8am-5pm Duration: Initial 6-8 weeks with ...

Infojini Inc

Sr. Technical Writer

Raleigh, NC

We offer an excellent compensation package We are looking for Sr. Technical Writer in Raleigh, NC for 3+ months contract position. Please refer someone else if you are not available at this time or ...

Infojini Inc

Technical Writer(locals only)

Raleigh, NC · On-site

They are seeking a Technical Writer in Raleigh, NC to create and manage technical documentation for an IT audience. Responsibilities : • Demonstrated experience writing technical documentation for ...

Varsity Tutors

Technical Writing Tutor

Durham, NC · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Technical Writing tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ...

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Online Technical Writer information

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$33

$56

How much do online technical writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online technical writer in Raleigh, NC is $33.44, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $40.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online technical writer?

To thrive as an Online Technical Writer, you need strong writing skills, attention to detail, and a solid understanding of technical concepts, often supported by a degree in English, Communications, or a related technical field. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, and content management systems, as well as certifications such as Certified Professional Technical Communicator (CPTC), are highly valued. Excellent communication, collaboration, and the ability to simplify complex information are key soft skills that set candidates apart. These skills ensure the creation of accurate, user-friendly documentation that enhances product usability and customer satisfaction.

Are online technical writers still in demand?

Online technical writers are still in demand as companies require clear documentation for software, hardware, and technical processes. Skills in tools like Markdown, HTML, and content management systems, along with the ability to adapt to remote work environments, enhance employability in this field.

How do online technical writers typically collaborate with subject matter experts (SMEs) during the documentation process?

Online Technical Writers frequently work closely with subject matter experts (SMEs) such as engineers, developers, or product managers to gather accurate information for documentation. This often involves conducting interviews, attending product demos, and reviewing technical materials to ensure clarity and precision. Effective communication and the ability to translate complex concepts into user-friendly language are crucial in this collaborative process. Building strong relationships with SMEs can help writers resolve ambiguities quickly and keep documentation aligned with product updates.

What is the difference between Online Technical Writer vs Technical Content Developer?

AspectOnline Technical WriterTechnical Content Developer
CredentialsTypically requires a degree in technical communication, English, or related fieldOften requires similar credentials, with additional skills in content management systems
Work EnvironmentRemote or office-based, creating online documentation and manualsRemote or office-based, developing various technical content formats
Industry UsageUsed across IT, software, engineering, and manufacturing sectorsCommon in software, IT, and engineering industries

Online Technical Writers focus on creating clear, concise online documentation, manuals, and help guides. Technical Content Developers often handle a broader range of content types, including tutorials, videos, and interactive materials. While their roles overlap, Online Technical Writers specialize more in written documentation for digital platforms, making their skills highly complementary but distinct.

How much do online technical writers make?

Online technical writers typically earn between $50,000 and $85,000 annually, depending on experience, location, and industry. Senior or specialized writers with skills in tools like MadCap Flare or Adobe FrameMaker can earn higher salaries, especially in tech-focused environments.

What does an online technical writer do?

An Online Technical Writer creates clear and concise documentation to help users understand and use products, software, or services. They write manuals, user guides, FAQs, and other instructional materials, often for websites, applications, or digital platforms. Their work involves translating complex technical information into easy-to-understand language for non-expert audiences. They may also collaborate with engineers, product managers, and designers to ensure accuracy and usability of the content.

Can you work from home as an online technical writer?

Online technical writers often have the opportunity to work from home, as the role primarily involves creating and editing digital content using tools like documentation software and collaboration platforms. Many companies offer remote positions for technical writers, especially those with strong writing, research, and technical skills, flexible schedules, and the ability to communicate effectively virtually.
What are the most commonly searched types of Technical Writer jobs in Raleigh, NC? The most popular types of Technical Writer jobs in Raleigh, NC are:
What are popular job titles related to Online Technical Writer jobs in Raleigh, NC? For Online Technical Writer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Online Technical Writer jobs in Raleigh, NC look for? The top searched job categories for Online Technical Writer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Online Technical Writer jobs? Cities near Raleigh, NC with the most Online Technical Writer job openings:
Online Technical Writer jobs near you
Infographic showing various Online Technical Writer job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $69,563 per year, or $33.4 per hour.

Technical Writer

Itron, Inc

Raleigh, NC • Hybrid

$60K - $81K/yr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Itron rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

112th of 156 rated electronics manufacturers

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron is seeking an energetic and motivated Technical Writer to join our team. In this role, you will contribute to delivering clear, accurate, and customer-centric documentation for a broad range of hardware and software solutions that support utilities worldwide. We are committed to supporting your growth as you learn our tools, processes, and technologies.
You are someone who enjoys becoming deeply technical in your craft-taking the time to understand products in detail in order to create high-quality documentation that empowers customers and internal stakeholders. You thrive in a fast-paced, agile environment and bring strong project management, communication, and collaboration skills to your work.
Duties & Responsibilities
  • Learn and apply Itron's documentation tools, standards, and processes to create and maintain a wide range of customer-facing content, including administrator guides, installation manuals, developer documentation, integration and implementation guides, release notes, product bulletins, online help systems, and user interface text.
  • Produce customer-centric documentation that enables utilities to successfully deploy, operate, and maintain Itron's technology solutions, demonstrating a strong commitment to clarity, usability, and accessibility.
  • Collaborate closely with cross-functional teams-including engineering, product management, support, and quality assurance-to gather requirements, validate technical accuracy, and ensure documentation aligns with product capabilities and customer needs.
  • Research and track product requirements, technical specifications, defects, and enhancements; proactively synthesize complex information into clear, concise, and actionable documentation.
  • Actively learn and use the products you document to ensure content reflects real-world application, helping drive high-quality, authentic deliverables.
  • Manage multiple documentation projects simultaneously, aligning deliverables with software, firmware, and hardware release cycles while meeting deadlines and maintaining accountability.
  • Follow established style guidelines, voice standards, and best practices to ensure consistency across all documentation deliverables.
  • Create and maintain visual assets such as screenshots, diagrams, and workflows that enhance understanding and improve the user experience.
  • Prepare and structure documentation for localization, ensuring global accessibility for diverse customer bases.
  • Continuously seek opportunities to improve documentation processes, tools, and content, contributing innovative ideas that enhance team efficiency and product adoption.
  • Participate in agile workflows, including sprint planning and reviews, ensuring documentation remains aligned with evolving product development.
Required Skills & Experience
  • Demonstrated experience creating technical or procedural documentation, with writing samples that reflect clarity, structure, and attention to detail.
  • Ability to work independently and take ownership of deliverables while remaining collaborative and responsive to team input.
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple deliverables in a dynamic, fast-paced environment.
  • Excellent written and verbal communication skills, with a focus on inclusive, accessible, and customer-focused language.
  • Proven ability to learn complex technologies quickly and translate technical concepts into user-friendly documentation.
  • Bachelor's degree in a relevant field or equivalent professional experience.
  • A collaborative, accountable, and agile mindset, with a commitment to continuous improvement and delivering value to customers.
Preferred Skills & Experience
  • Understanding of networking technologies and their application in large-scale systems.
  • Experience using technical documentation tools such as MadCap Flare or similar platforms.
  • Familiarity with the utilities and energy industry, including electrical systems or smart infrastructure technologies.
  • Basic knowledge of Linux or UNIX environments.
  • Experience with programming languages such as C, C++, Java, or SQL, enabling deeper technical insight into product functionality.
  • Demonstrated ability to contribute innovative ideas that improve documentation quality, usability, and team processes.

Pay Transparency Info:The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $60,000 - $81,250
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.


Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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