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Online Reputation Management Jobs (NOW HIRING)

NetReputation

Senior Strategy Manager

Sarasota, FL · Remote

$95K - $115K/yr

Who We Are NetReputation is the premier online reputation management firm trusted by the world's most recognized Enterprise and SMB brands, influential executives, and discerning private individuals.

M&Y Personal Injury Lawyers

Be Seen First

Client Success Manager

Los Angeles, CA · Remote

$20 - $35/hr

Online reputation, client satisfaction, and local market credibility are critical components of our ... management programs. • Develop and execute review-generation campaigns across Google, Yelp, and ...

Clinica Romero

Marketing Manager

Los Angeles, CA · On-site

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Clinica Romero

Marketing Manager

Los Angeles, CA · On-site

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Clinica Romero

Marketing Manager

Los Angeles, CA · Hybrid

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Clínica Romero

Marketing Manager

Los Angeles, CA · On-site

$85K - $105K/yr

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Infinity Home Services

Midwest Marketing Coordinator

$70K - $85K/yr

Manage online reputation efforts to support review growth, lead generation, and brand awareness. Monitor and respond to customer reviews in a timely and brand-appropriate manner. Design and implement ...

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Online Reputation Management information

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$40.6K

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How much do online reputation management jobs pay per year?

As of Jul 23, 2026, the average yearly pay for online reputation management in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

How much do reputation managers make?

Reputation managers typically earn between $40,000 and $80,000 annually, depending on experience, location, and the complexity of the client portfolio. Senior or specialized reputation management professionals can earn higher salaries, especially if working for large firms or as consultants. Compensation may also include bonuses or performance-based incentives.

What is an Online Reputation Management job?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are some typical daily responsibilities in an Online Reputation Management role?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What is the salary of online reputation management?

The salary for online reputation management professionals varies depending on experience, location, and employer, but typically ranges from $45,000 to $85,000 annually. Entry-level roles may start lower, while experienced specialists or managers can earn higher salaries, especially with certifications in digital marketing or SEO skills.

What does online reputation management do?

Online reputation management involves monitoring, influencing, and improving the public perception of individuals or brands on the internet. Professionals in this field use tools like search engine optimization, content creation, and social media management to address negative information and promote positive content. It often requires skills in digital marketing, communication, and data analysis.

How to make $1000 a week remotely?

Online Reputation Management professionals can earn $1000 or more weekly by offering services such as review management, content creation, and social media monitoring for clients. Building a strong skill set, gaining certifications, and establishing a reliable client base are key to reaching this income level remotely.

What are the key skills and qualifications needed to thrive in the Online Reputation Management position, and why are they important?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

More about Online Reputation Management jobs
What cities are hiring for Online Reputation Management jobs? Cities with the most Online Reputation Management job openings:
What states have the most Online Reputation Management jobs? States with the most job openings for Online Reputation Management jobs include:
What job categories do people searching Online Reputation Management jobs look for? The top searched job categories for Online Reputation Management jobs are:
Online Reputation Management jobs near you
Infographic showing various Online Reputation Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.
Reputation Management Specialist

Reputation Management Specialist

Spotless Brands

Scottsdale, AZ • On-site

Full-time

Posted 17 days ago

Job description

Position Overview
The Reputation Management Specialist is responsible for maintaining and enhancing the organization's reputation by proactively managing online reviews, BBB engagement, and community outreach initiatives. This role requires a strategic thinker with strong communication skills, a customer-centric mindset, and a passion for building positive stakeholder relationships. This role collaborates closely with cross-functional teams to ensure alignment with overall brand objectives and values.
Essential Functions (Other Duties as Assigned)
  • Build, manage and maintain a positive online presence and reputation for Spotless Brands and its portfolio of companies
  • Monitor, control and analyze online content and activities across multiple channels (search engines, blogs, communities and consumer forums
  • Implement a comprehensive strategy to engage with online audiences and physical customers to maximize the impact of positive online content and minimize the impact if negative online content
  • Assist with search engine management; pay attention to what the customers are saying/looking for
  • Enhance and build the company's reputation
  • Reach out to dissatisfied customers to control negative reviews
  • Work independently, and with a team within a fast-paced environment
  • Create, proofread, and edit copy for various reputation channels, ensuring consistent voice
  • Create helpful and canned responses for site and district managers to use when internally managing negative reviews/situations
  • Be both reactive and proactive within an authentic brand voice to cultivate loyal customers and amplify our online advocates
  • Coordinate monthly reviews and reporting of online content
  • Analyze online statistics and overall trends by site, rating and keyword to identify ongoing trends and potential mitigation solutions
  • Establish processes and procedures, standards, and systems that avoid any negative impacts
  • Manage customer experience platform (SMG) and delivering actionable insights that drive Overall Satisfaction (OSAT) across our the portfolio.
  • Serves as the internal subject matter expert on SMG reporting, survey management, and CX performance analysis.

Education and Experience
  • Bachelor's degree in marketing, communications, or a related field, required
  • Minimum of 2 years of proven experience as a reputation management or community outreach specialist or similar role, required
  • Retail experience, preferred

Knowledge, Skills, and Abilities
  • Understands search engine behavior, social media, ratings and reviews
  • Strong customer service skills with an outgoing and infectious personality
  • Strong attention to detail
  • Excellent written and verbal communication skills, as well as outstanding copywriting and proofreading skills
  • Critical thinker with strong problem-solving and research proficiencies
  • Firm grasp on various reputation management platforms, including social media
  • Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
  • Ability to pinpoint problems and find creative solutions

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time
  • Travel requirements less than 10%

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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