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Online Reputation Management Jobs (NOW HIRING)

Watkins Wellness

Social Media Manager

Vista, CA · On-site

You will also maintain accountability for social media and online reputation, including online reputation management and social listening insights that inform marketing and customer experience teams.

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How much do online reputation management jobs pay per year?

As of Jun 5, 2026, the average yearly pay for online reputation management in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is an Online Reputation Management job?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are some typical daily responsibilities in an Online Reputation Management role?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in the Online Reputation Management position, and why are they important?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

More about Online Reputation Management jobs
What cities are hiring for Online Reputation Management jobs? Cities with the most Online Reputation Management job openings:
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Online Reputation Management jobs near you
Infographic showing various Online Reputation Management job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 22% Full Time, 72% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Online Reputation Management Vice President

Reputation Management Consultants

Irvine, CA • On-site

Full-time

Posted 14 days ago

Job description

Who We Are:

Reputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments. Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more.

The Role:

A Reputation Management Account Director or VP at RMC will be a proactive client focused leader building impactful strategies, providing unsurpassed client relations and executing successful reputation management campaigns across many verticals. The ideal candidate meets or beats deadlines, stays ahead of trends and always looks for new ways to solve problems. The ideal candidate should have a minimum of 7 years of experience as a project manager or account executive with experience managing a small team of analysts and must demonstrate thoughtfulness and creativity, a positive attitude, excellent communication plus writing skills, an obsessive attention to detail and the ability to work in a fast-paced environment. This is a position where how you communicate and report to your clients is just as important as the amazing results you will achieve.

Responsibilities

  • Manage the day to day account responsibilities of clients.
  • Stay current on new reputation management, social media management, organic optimization and digital trends and implement strategies and tactics to meet clients' objectives to exceed expectations.
  • Ability to supervise and mentor staff.
  • Produce monthly reports that demonstrate the value of our services.
  • Develop and implement the strategy for each campaign.
  • Communicating confidently with your clients
  • Identify and participate in new business opportunities, as necessary.

Requirements

  • Working knowledge of project management software such as Basecamp and Wrike.
  • Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook is a must.
  • Moderate knowledge of organic optimization best practices and an understanding of Google ranking factors. Experience managing organic optimization campaigns is a plus.
  • The ability to manage many projects with various deadlines and meet those deadlines.
  • The ability to honor and maintain a strict level of confidentiality.
  • The ability to take direction & work autonomously once briefed.
  • Experience working in a fast-paced, results-orientated environment.
  • Think creatively and outside of the box.
  • The ability to understand the client's brand and manage it into high value content that meets exacting brand standards.
  • The ability to set clients expectations.
  • Experience managing a small team of analysts.
  • Experience managing vendors.
  • Superb writing and editing skills.
  • Basic knowledge of Public Relations.
  • Strong time management skills.
  • Must be very well organized.