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Online Reputation Manager Jobs (NOW HIRING)

You will also maintain accountability for social media and online reputation, including online reputation management and social listening insights that inform marketing and customer experience teams.

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Online Reputation Manager information

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$11K

$80.1K

$138K

How much do online reputation manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for online reputation manager in the United States is $80,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Reputation Manager, and why are they important?

To thrive as an Online Reputation Manager, you need expertise in digital marketing, content creation, SEO, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management tools, review platforms, Google Alerts, and reputation monitoring software is essential. Strong problem-solving, crisis management, and communication skills help you effectively address negative feedback and build positive brand sentiment. These skills are crucial for maintaining and enhancing a company's public image, which directly impacts customer trust and business success.

How does an Online Reputation Manager typically collaborate with other departments within an organization?

Online Reputation Managers often work closely with teams such as marketing, public relations, customer service, and legal to ensure a unified brand message and effective response to online feedback. They coordinate with marketing to create proactive campaigns, consult with PR on crisis management strategies, and collaborate with customer service to address and resolve negative reviews or comments. This cross-functional collaboration helps maintain a consistent online presence and quickly addresses potential reputation risks.

What does an Online Reputation Manager do?

An Online Reputation Manager is responsible for monitoring, influencing, and maintaining the public perception of a person or organization on the internet. Their tasks typically include managing social media profiles, responding to reviews or comments, developing strategies to improve a brand’s online image, and addressing any negative content that could harm the reputation. They may also work on search engine optimization (SEO) to ensure positive information appears prominently in search results. Their goal is to build and protect a positive digital presence for their clients or company.
What cities are hiring for Online Reputation Manager jobs? Cities with the most Online Reputation Manager job openings:
What states have the most Online Reputation Manager jobs? States with the most job openings for Online Reputation Manager jobs include:
Infographic showing various Online Reputation Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $80,123 per year, or $38.5 per hour.

Online Reputation Management Vice President

Reputation Management Consultants

Miami, FL

Full-time

Posted 13 days ago


Job description

Who We Are:

Reputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments. Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more.

The Role:

A Reputation Management Account Director or VP at RMC will be a proactive client focused leader building impactful strategies, providing unsurpassed client relations and executing successful reputation management campaigns across many verticals. The ideal candidate meets or beats deadlines, stays ahead of trends and always looks for new ways to solve problems. The ideal candidate should have a minimum of 7 years of experience as a project manager or account executive with experience managing a small team of analysts and must demonstrate thoughtfulness and creativity, a positive attitude, excellent communication plus writing skills, an obsessive attention to detail and the ability to work in a fast-paced environment. This is a position where how you communicate and report to your clients is just as important as the amazing results you will achieve.

Responsibilities

  • Manage the day to day account responsibilities of clients.
  • Stay current on new reputation management, social media management, organic optimization and digital trends and implement strategies and tactics to meet clients' objectives to exceed expectations.
  • Ability to supervise and mentor staff.
  • Produce monthly reports that demonstrate the value of our services.
  • Develop and implement the strategy for each campaign.
  • Communicating confidently with your clients
  • Identify and participate in new business opportunities, as necessary.

Requirements

  • Working knowledge of project management software such as Basecamp and Wrike.
  • Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook is a must.
  • Moderate knowledge of organic optimization best practices and an understanding of Google ranking factors. Experience managing organic optimization campaigns is a plus.
  • The ability to manage many projects with various deadlines and meet those deadlines.
  • The ability to honor and maintain a strict level of confidentiality.
  • The ability to take direction & work autonomously once briefed.
  • Experience working in a fast-paced, results-orientated environment.
  • Think creatively and outside of the box.
  • The ability to understand the client's brand and manage it into high value content that meets exacting brand standards.
  • The ability to set clients expectations.
  • Experience managing a small team of analysts.
  • Experience managing vendors.
  • Superb writing and editing skills.
  • Basic knowledge of Public Relations.
  • Strong time management skills.
  • Must be very well organized.