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Online Reputation Manager Jobs (NOW HIRING)

M&Y Personal Injury Lawyers

Be Seen First

Client Success Manager

Los Angeles, CA · Remote

$20 - $35/hr

Online reputation, client satisfaction, and local market credibility are critical components of our ... Build and manage client satisfaction, review generation, referral generation, and reputation ...

Infinity Home Services

Midwest Marketing Coordinator

$70K - $85K/yr

Manage online reputation efforts to support review growth, lead generation, and brand awareness. Monitor and respond to customer reviews in a timely and brand-appropriate manner. Design and implement ...

Reputation

Account Executive, Mid Market

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and ...

Reputation

Account Executive, Enterprise

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and ...

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How much do online reputation manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for online reputation manager in the United States is $80,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online reputation manager, and why are they important?

To thrive as an Online Reputation Manager, you need expertise in digital marketing, content creation, SEO, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management tools, review platforms, Google Alerts, and reputation monitoring software is essential. Strong problem-solving, crisis management, and communication skills help you effectively address negative feedback and build positive brand sentiment. These skills are crucial for maintaining and enhancing a company's public image, which directly impacts customer trust and business success.

What is an online reputation manager?

An online reputation manager is a professional responsible for monitoring, influencing, and maintaining a positive digital presence for individuals or organizations. They use tools like search engine optimization, social media management, and content creation to address negative information and promote favorable content. This role often requires skills in communication, analytics, and familiarity with reputation management software.

How does an online reputation manager typically collaborate with other departments within an organization?

Online Reputation Managers often work closely with teams such as marketing, public relations, customer service, and legal to ensure a unified brand message and effective response to online feedback. They coordinate with marketing to create proactive campaigns, consult with PR on crisis management strategies, and collaborate with customer service to address and resolve negative reviews or comments. This cross-functional collaboration helps maintain a consistent online presence and quickly addresses potential reputation risks.

What does an online reputation manager do?

An Online Reputation Manager is responsible for monitoring, influencing, and maintaining the public perception of a person or organization on the internet. Their tasks typically include managing social media profiles, responding to reviews or comments, developing strategies to improve a brand’s online image, and addressing any negative content that could harm the reputation. They may also work on search engine optimization (SEO) to ensure positive information appears prominently in search results. Their goal is to build and protect a positive digital presence for their clients or company.

What is the role of an online reputation manager?

An online reputation manager is responsible for monitoring, influencing, and maintaining a positive online presence for individuals or organizations. They use tools like social media management and review platforms to address negative content, promote positive information, and develop strategies to enhance reputation. This role often requires skills in communication, analytics, and familiarity with reputation management software.
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Online Reputation Manager jobs near you
Infographic showing various Online Reputation Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $80,123 per year, or $38.5 per hour.

Community Manager

Law Offices of Spar and Bernstein PC

Manhattan, NY • On-site

$70K - $85K/yr

Full-time

Posted 21 days ago

Job description

The Law Offices of Spar & Bernstein, a high-volume and fast-paced law firm, is seeking a creative, organized, and audience-focused Community Manager to join our marketing department and oversee the Firm's presence across social media and online review platforms.
Position Overview:
The Community Manager is responsible for publishing and managing organic social content, engaging with followers, supporting the Firm's online reputation, and helping grow its digital community. This role collaborates with the marketing and legal teams to develop timely, accurate, and engaging content that reflects the Firm's voice, expertise, and commitment to its clients.
Responsibilities:
  • Manage and publish daily organic content across platforms including TikTok, LinkedIn, Instagram, Facebook, Twitter/X, and others as applicable.
  • Maintain a consistent brand voice and ensure content is timely, accurate, professional, and relevant to the Firm's audience.
  • Engage with followers, respond to comments and general inquiries, and help foster a positive and professional online community.
  • Collaborate with the Marketing Director and legal team members to develop content highlighting legal topics, Firm updates, client successes, and community involvement.
  • Monitor social media performance, audience growth, and engagement to evaluate content and adjust strategy in coordination with the Marketing Director.
  • Identify relevant trends, platform features, hashtags, and content opportunities that can strengthen reach and engagement.
  • Support the Firm's online reputation by monitoring and responding to reviews and feedback in accordance with internal guidelines.
  • Coordinate with attorneys and other team members to develop content addressing common client questions and relevant practice areas.
  • Export lead forms from social media business platforms three times daily and ensure they are delivered to the appropriate internal team.
  • Maintain an organized content calendar and portfolio of social media campaigns, content concepts, and performance results.

Qualifications:
  • 3+ years of experience in social media, community management, or digital content, preferably in a professional-services environment.
  • Bachelor's degree in marketing, communications, journalism, or a related field.
  • Strong writing, editing, and verbal communication skills, with the ability to adapt content for different platforms and audiences.
  • Working knowledge of major social media platforms, publishing tools, business suites, analytics, and current content trends.
  • Experience with online reputation management, audience engagement, and social media reporting.
  • Strong organizational and multitasking skills, with the ability to manage a high-volume publishing schedule in a fast-paced environment.
  • Proactive and collaborative approach, with sound judgment when handling public-facing questions and sensitive topics.
  • Experience in the legal industry or other professional services is a plus.

Please be prepared to provide 3-5 examples of social media work, along with a brief description of your role, contributions, and results for each account or campaign.

Apply