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Online Reputation Manager Jobs (NOW HIRING)

NetReputation

Senior Strategy Manager

Sarasota, FL · Remote

$95K - $115K/yr

Who We Are NetReputation is the premier online reputation management firm trusted by the world's most recognized Enterprise and SMB brands, influential executives, and discerning private individuals.

Clinica Romero

Marketing Manager

Los Angeles, CA · On-site

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Clinica Romero

Marketing Manager

Los Angeles, CA · On-site

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Clinica Romero

Marketing Manager

Los Angeles, CA · Hybrid

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

Clínica Romero

Marketing Manager

Los Angeles, CA · On-site

$85K - $105K/yr

Provide oversight of online reputation management efforts, including monitoring trends, reviewing engagement insights, and guiding responses to online comments and reviews to support patient ...

M&Y Personal Injury Lawyers

Be Seen First

Client Success Manager

Los Angeles, CA · Remote

$20 - $35/hr

Online reputation, client satisfaction, and local market credibility are critical components of our ... manage client satisfaction, review generation, referral generation, and reputation management ...

Infinity Home Services

Midwest Marketing Coordinator

$70K - $85K/yr

Manage online reputation efforts to support review growth, lead generation, and brand awareness. Monitor and respond to customer reviews in a timely and brand-appropriate manner. Design and implement ...

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How much do online reputation manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for online reputation manager in the United States is $80,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $111,500.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An Online Reputation Manager can earn $2000 a week by offering freelance reputation management services, managing multiple clients, and utilizing skills in social media, content creation, and online monitoring. Building a strong portfolio, setting competitive rates, and working flexible hours are essential for reaching this income level from home.

What are the key skills and qualifications needed to thrive as an Online Reputation Manager, and why are they important?

To thrive as an Online Reputation Manager, you need expertise in digital marketing, content creation, SEO, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management tools, review platforms, Google Alerts, and reputation monitoring software is essential. Strong problem-solving, crisis management, and communication skills help you effectively address negative feedback and build positive brand sentiment. These skills are crucial for maintaining and enhancing a company's public image, which directly impacts customer trust and business success.

What is an online reputation manager?

An online reputation manager is a professional responsible for monitoring, influencing, and maintaining a positive online image for individuals or organizations. They use tools like search engine optimization (SEO), content management, and social media strategies to address negative information and promote favorable content. This role often requires skills in communication, digital marketing, and data analysis.

How does an Online Reputation Manager typically collaborate with other departments within an organization?

Online Reputation Managers often work closely with teams such as marketing, public relations, customer service, and legal to ensure a unified brand message and effective response to online feedback. They coordinate with marketing to create proactive campaigns, consult with PR on crisis management strategies, and collaborate with customer service to address and resolve negative reviews or comments. This cross-functional collaboration helps maintain a consistent online presence and quickly addresses potential reputation risks.

What does an Online Reputation Manager do?

An Online Reputation Manager is responsible for monitoring, influencing, and maintaining the public perception of a person or organization on the internet. Their tasks typically include managing social media profiles, responding to reviews or comments, developing strategies to improve a brand’s online image, and addressing any negative content that could harm the reputation. They may also work on search engine optimization (SEO) to ensure positive information appears prominently in search results. Their goal is to build and protect a positive digital presence for their clients or company.

How to make $1000 a week remotely?

An Online Reputation Manager can earn $1000 or more weekly by managing multiple client accounts, providing services such as review monitoring, content creation, and reputation repair. Success depends on experience, skill in social media and SEO, and the ability to handle several projects simultaneously, often requiring a flexible schedule and relevant certifications.

How much do reputation managers make?

Reputation managers typically earn between $50,000 and $100,000 annually, depending on experience, location, and the complexity of their clients' needs. Senior or specialized reputation managers with certifications and advanced skills can earn higher salaries, especially in larger organizations or consulting firms.
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Online Reputation Manager jobs near you
Infographic showing various Online Reputation Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $80,123 per year, or $38.5 per hour.
Brand Reputation Manager - Inspire

Brand Reputation Manager - Inspire

Inspire Brands, Inc.

Sandy Springs, GA • On-site

Full-time

Posted 27 days ago

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

27th of 104 rated fast food restaurants

Job description

The Brand Reputation Manager serves as a strategic communications advisor responsible for protecting and strengthening the reputation of Inspire Brands and its portfolio of iconic restaurant brands. This role leads issue management and crisis communications efforts, partnering closely with Brand Communications, Legal, Operations, Human Resources, Loss Prevention, Corporate Security, and Executive Leadership to navigate complex reputational challenges and emerging risks.
The ideal candidate thrives in a fast-paced environment, exercises sound judgment under pressure, and serves as a trusted resource during both routine and high-impact situations. This position plays a critical role in the organization's preparedness, response, and recovery efforts related to reputational issues.
This position is based in the Atlanta Global Support Center.
Responsibilities:
  • Lead day-to-day reputation management and crisis communications activities across Inspire Brands and its portfolio of restaurant brands.

  • Assess emerging issues and potential reputational risks, providing strategic counsel and recommendations to internal stakeholders.

  • Develop and execute communications strategies, messaging frameworks, holding statements, FAQs, and briefing materials for a variety of issues and incidents.

  • Serve as a primary communications partner to Legal, Operations, Human Resources, Brand Marketing, Corporate Security, and other cross-functional teams during active incidents and sensitive situations.

  • Support enterprise crisis preparedness efforts, including response planning, scenario development, process improvement, and stakeholder training.

  • Monitor traditional media, social media, and industry developments to identify emerging risks and opportunities.

  • Prepare executive reports and issue briefings, summarizing key incidents, trends, response strategies, and business impacts.

  • Support digital reputation management efforts across third-party platforms, online communities, and employer review sites.

  • Build and maintain strong relationships with internal stakeholders across all brands and functions.

  • Support communications response efforts related to operational disruptions, public safety incidents, severe weather events, labor issues, litigation, regulatory developments, and other reputational matters.

Requirements:
  • 4 Year Degree and/or Bachelor's Degree in Communications/Journalism or related field

  • 5-8+ years of experience in corporate communications, public relations, crisis communications, reputation management, or related fields.

Knowledge, Skills and Abilities
  • Experience managing complex issues and advising senior leaders during high-pressure situations, particularly in environments with frontline team members and/or franchisee relationships.

  • This role serves as a key communications contact during emerging issues and crisis situations and may be required to support time-sensitive response efforts outside of traditional business hours when business needs arise.

  • Ability to remain calm, highly responsive, and solutions-oriented in rapidly evolving situations is essential.

  • Exceptional written and verbal communication skills with the ability to translate complex topics into clear, actionable messaging.

  • Strong judgment, discretion, business acumen, and decision-making capabilities.

  • Experience leading cross-functional teams and influencing stakeholders across an organization.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

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Benefits

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Workplace

Get the full story on Breakroom

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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