ZipRecruiter

Log In

1

Director Online Reputation Management Jobs (NOW HIRING)

Watkins Wellness

Social Media Manager

Vista, CA · On-site

Have you overseen online reputation management at scale? Maintain accountability for ratings, reviews, social listening, and online Voice of Customer insights, while execution is handled by direct ...

next page

Showing results 1-20

All JobsOnline Reputation Management JobsDirector Online Reputation Management Jobs

Director Online Reputation Management information

See salary details

$23.5K

$121.5K

$189.5K

How much do director online reputation management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director online reputation management in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What does a Director of Online Reputation Management do?

A Director of Online Reputation Management oversees strategies and initiatives to shape, protect, and enhance a company's or individual’s presence on the internet. This includes monitoring digital channels for brand mentions, managing responses to reviews or negative publicity, and developing campaigns to foster a positive image. They collaborate with marketing, PR, and customer service teams to ensure consistent messaging and address any reputational risks. Their main goal is to maintain a favorable public perception and mitigate any potential damage to the brand’s reputation online.

How does a Director of Online Reputation Management typically collaborate with other departments to protect and enhance a company's brand image?

A Director of Online Reputation Management works closely with teams such as marketing, public relations, customer service, and legal to create a unified strategy for monitoring and responding to online feedback. They coordinate with marketing to ensure brand messaging is consistent across all digital platforms, collaborate with PR during crisis situations, and work with customer service to address negative reviews or comments effectively. This role often involves leading cross-functional meetings to align reputation management strategies and ensure all departments are prepared to respond quickly to potential online risks. Such collaboration is vital for maintaining a positive and resilient brand image.

What are the key skills and qualifications needed to thrive as a Director of Online Reputation Management, and why are they important?

To thrive as a Director of Online Reputation Management, you need expertise in digital marketing, brand management, crisis communication, and analytics, usually supported by a relevant degree and experience in public relations or communications. Proficiency with social listening tools, SEO platforms, analytics dashboards, and content management systems is typically required. Exceptional leadership, strategic thinking, and strong interpersonal skills set top performers apart in this role. These skills and qualities are essential to proactively safeguard brand reputation, manage crises effectively, and maintain a positive online presence.
More about Director Online Reputation Management jobs
What cities are hiring for Director Online Reputation Management jobs? Cities with the most Director Online Reputation Management job openings:
What are the most commonly searched types of Online Reputation Management jobs? The most popular types of Online Reputation Management jobs are:
What states have the most Director Online Reputation Management jobs? States with the most job openings for Director Online Reputation Management jobs include:
What job categories do people searching Director Online Reputation Management jobs look for? The top searched job categories for Director Online Reputation Management jobs are:
Director Online Reputation Management jobs near you
Infographic showing various Director Online Reputation Management job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 85% Full Time, 5% Part Time, and 5% Temporary. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $121,522 per year, or $58.4 per hour.

Online Reputation Management Vice President

Reputation Management Consultants

Miami, FL

Full-time

Posted 17 days ago

Job description

Who We Are:

Reputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments. Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more.

The Role:

A Reputation Management Account Director or VP at RMC will be a proactive client focused leader building impactful strategies, providing unsurpassed client relations and executing successful reputation management campaigns across many verticals. The ideal candidate meets or beats deadlines, stays ahead of trends and always looks for new ways to solve problems. The ideal candidate should have a minimum of 7 years of experience as a project manager or account executive with experience managing a small team of analysts and must demonstrate thoughtfulness and creativity, a positive attitude, excellent communication plus writing skills, an obsessive attention to detail and the ability to work in a fast-paced environment. This is a position where how you communicate and report to your clients is just as important as the amazing results you will achieve.

Responsibilities

  • Manage the day to day account responsibilities of clients.
  • Stay current on new reputation management, social media management, organic optimization and digital trends and implement strategies and tactics to meet clients' objectives to exceed expectations.
  • Ability to supervise and mentor staff.
  • Produce monthly reports that demonstrate the value of our services.
  • Develop and implement the strategy for each campaign.
  • Communicating confidently with your clients
  • Identify and participate in new business opportunities, as necessary.

Requirements

  • Working knowledge of project management software such as Basecamp and Wrike.
  • Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook is a must.
  • Moderate knowledge of organic optimization best practices and an understanding of Google ranking factors. Experience managing organic optimization campaigns is a plus.
  • The ability to manage many projects with various deadlines and meet those deadlines.
  • The ability to honor and maintain a strict level of confidentiality.
  • The ability to take direction & work autonomously once briefed.
  • Experience working in a fast-paced, results-orientated environment.
  • Think creatively and outside of the box.
  • The ability to understand the client's brand and manage it into high value content that meets exacting brand standards.
  • The ability to set clients expectations.
  • Experience managing a small team of analysts.
  • Experience managing vendors.
  • Superb writing and editing skills.
  • Basic knowledge of Public Relations.
  • Strong time management skills.
  • Must be very well organized.