ZipRecruiter

Log In

1

Online Phone Operator Jobs (NOW HIRING)

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers ... m. or apply online for an accommodation request. Computer access is available at most public ...

UFC Gym

Dues Operator

Morgan Park, IL · On-site

$17.05 - $18.05/hr

Dues Operator Position Summary The Dues Operator is responsible for managing collections on past ... Proactively contact members with past due balances via phone and email * Manage a consistent ...

The US Oncology Network

Telephone Operator

Eugene, OR · On-site

$19 - $27.18/hr

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a Telephone Operator to ... Offers a friendly and helpful phone experience for all callers. * Assists with clerical tasks as ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) We are seeking two dependable, patient-focused ... first phone call. What you'll do: Answer a high volume of incoming calls in a professional and ...

KCOA

Medical Clinic Operator

Leawood, KS · On-site

$19.50/hr

Provides a pleasant and helpful phone contact for callers. The ideal candidate for the Telephone Operator will have the following background and experience: * High School diploma or equivalent

The US Oncology Network

Telephone Operator

Eugene, OR

$19 - $27.18/hr

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a Telephone Operator to ... Offers a friendly and helpful phone experience for all callers. * Assists with clerical tasks as ...

Larkin Community Hospital

TELEPHONE OPERATOR

Hialeah, FL · On-site

$14.75 - $18.25/hr

The Telephone Operator plays a critical role in managing and facilitating effective communication ... Experience with multi-line phone systems and call center software. * Familiarity with customer ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) We are seeking two dependable, patient-focused ... first phone call. What you'll do: Answer a high volume of incoming calls in a professional and ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

$13/hr

... Operator is needed to work a rotating switchboard schedule at the Palmerton Telephone Company ... Ability to handle phone calls in a calm and professional manner in all circumstances * Ability to ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Answer a high volume of phone calls. * Scheduling new patient consults * Other clerical duties as assigned. Telephone Operator Requirements: * High School Diploma/GED or Equivalent. Posted Salary ...

Pencor Services, Inc.

Telephone Operator

Palmerton, PA · On-site

$13/hr

... Operator is needed to work a rotating switchboard schedule at the Palmerton Telephone Company ... Ability to handle phone calls in a calm and professional manner in all circumstances * Ability to ...

New England Baptist Hospital

$17.75 - $22/hr

To answer the phone in a polite and professional manner. Listen to call and respond in a warm ... Operators are expected to be familiar with names, extension numbers, ID numbers and terminology ...

previous page

Showing results 41-60

All JobsTechnology JobsTelecommunications JobsTelecommunications Professional JobsOnline Phone Operator Jobs

Online Phone Operator information

See salary details

$9

$17

$25

How much do online phone operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for online phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is an online phone operator?

An Online Phone Operator is responsible for handling inbound and outbound phone calls, providing customer support, taking orders, or assisting with inquiries remotely. They may work for call centers, businesses, or as independent contractors in various industries. Strong communication skills, active listening, and a reliable internet connection are essential for this role. Tasks can include troubleshooting issues, scheduling appointments, or processing transactions, depending on the employer's needs.

What does a typical workday look like for an online phone operator?

A typical workday for an Online Phone Operator involves taking inbound or making outbound calls to assist customers, resolve inquiries, process orders, or provide information. You will often work remotely, using specialized software to log calls, update records, and communicate with other team members. The role sometimes requires handling multiple tasks at once and maintaining high levels of professionalism during each interaction. You may also participate in virtual team meetings or training sessions to stay updated on company policies and procedures.

What are the key skills and qualifications needed to thrive in the online phone operator position, and why are they important?

To thrive as an Online Phone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often important, with some roles requiring basic technical troubleshooting abilities. Standout soft skills include patience, problem-solving, and the ability to remain calm and professional under pressure. These competencies ensure positive customer experiences and efficient resolution of inquiries or issues in a remote, fast-paced environment.

More about Online Phone Operator jobs

What cities are hiring for Online Phone Operator jobs?

Cities with the most Online Phone Operator job openings:

What are the most commonly searched types of Phone Operator jobs?

The most popular types of Phone Operator jobs are:

What states have the most Online Phone Operator jobs?

States with the most job openings for Online Phone Operator jobs include:

What are popular job titles related to Online Phone Operator jobs?

For Online Phone Operator jobs, the most frequently searched job titles are:

Online Phone Operator jobs near you
Infographic showing various Online Phone Operator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 61% Full Time, 35% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator 2

Toledo, OH • On-site

The University of Toledo
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about The University of Toledoexternal

$16 - $20/hr

Full-time

Re-posted yesterday

Key responsibilities

  • Assist and provide information to callers, including patients, staff, physicians, and the public, in response to telephone inquiries.

  • Direct customers to internal and external resources and help resolve minor problems and questions to ensure customer satisfaction.

  • Exhibit professional customer service and maintain a professional demeanor at all times.

University Of Toledo rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Telephone Operator 2
Job no: 500881
Work type: Staff - Full-Time
Location: Health Science Campus Hospital Toledo, OH
Categories: Healthcare Positions, Hospital Administration, Full-Time, AFSCME
Title: Telephone Operator 2
Department Org: Registration - 108820
Employee Classification: B1 - Classif'd Full Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 2
Start Time: 3:00PM End Time: 11:30PM
Posted Salary:
Float: Yes
Rotate: Yes
On Call: Yes
Travel: Yes
Weekend/Holiday: Yes
Job Description:
Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission.
Minimum Qualifications:
High school diploma or GED required.
Understanding of medical terminology strongly preferred.
Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner.
Experience with MS Office Applications and Star.
One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.
Willingness to comply fully with all organizational and departmental policies and procedures.
Minimum typing speed of 32 WPM.
Knowledge of commonly-used training concepts, practices, and procedures required.
Maintain a positive and professional demeanor at all times.
Flexibility to attend seminars and other educational training forums at other locations.
Communication and other required skills:
Communicate effectively both verbally and in writing.
Excellent public relations skills.
Satisfactory participation in an acceptable, formal customer service training program within six months of hire.
Computer keyboard & data entry experience.
Ability to handle sensitive inquiries and contacts.
Ability to learn TDY/TDD phone line.
Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center.
Ability to deal with stressful emergency situations.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 05 May 2026 Eastern Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App

What University Of Toledo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply