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Online Phone Operator Jobs (NOW HIRING)

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

CAMPBELL CLINIC PC

AON Phone Operator

Bristol, TN · On-site

$13.75 - $17/hr

Previous experience with a phone system and experience operating multi-line phones required. Computer Skills : Must be computer literate. Basic computer skills required. Certificates, Licenses: Other ...

Optim

Phone Operator - Savannah, GA

Savannah, GA · On-site

$15.25 - $18.75/hr

Optim Orthopedics is seeking a full time Phone Operator for our Savannah, location. Job Requirements: * Promptly answer all incoming calls within 3 rings in a professional and efficient manner. Using ...

GI Alliance

Phone Operator Specialist (31732)

Flowood, MS · On-site

$13.50 - $17/hr

GI Alliance is seeking an experienced Phone Operator Specialist. Duties of this position include, but are not limited to, the following: Position purpose Provide a full range of telephone switchboard ...

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

As a Scheduler, you will use a multi-line phone system and our scheduling software to greet and ... Basic software skills (Microsoft Office, EHR, online sources, etc.) REQUIRED TRAINING: * All ...

GI Alliance

Phone Operator Specialist (31245)

Baton Rouge, LA · On-site

$14.25 - $17.75/hr

GI Alliance is seeking an experienced Phone Operator Specialist. Duties of this position include, but are not limited to, the following: Position purpose Provide a full range of telephone switchboard ...

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

As a Scheduler, you will use a multi-line phone system and our scheduling software to greet and ... Basic software skills (Microsoft Office, EHR, online sources, etc.) REQUIRED TRAINING: * All ...

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Online Phone Operator information

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How much do online phone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is an online phone operator?

An Online Phone Operator is responsible for handling inbound and outbound phone calls, providing customer support, taking orders, or assisting with inquiries remotely. They may work for call centers, businesses, or as independent contractors in various industries. Strong communication skills, active listening, and a reliable internet connection are essential for this role. Tasks can include troubleshooting issues, scheduling appointments, or processing transactions, depending on the employer's needs.

What does a typical workday look like for an online phone operator?

A typical workday for an Online Phone Operator involves taking inbound or making outbound calls to assist customers, resolve inquiries, process orders, or provide information. You will often work remotely, using specialized software to log calls, update records, and communicate with other team members. The role sometimes requires handling multiple tasks at once and maintaining high levels of professionalism during each interaction. You may also participate in virtual team meetings or training sessions to stay updated on company policies and procedures.

What are the key skills and qualifications needed to thrive in the online phone operator position, and why are they important?

To thrive as an Online Phone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often important, with some roles requiring basic technical troubleshooting abilities. Standout soft skills include patience, problem-solving, and the ability to remain calm and professional under pressure. These competencies ensure positive customer experiences and efficient resolution of inquiries or issues in a remote, fast-paced environment.

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Online Phone Operator jobs near you
Infographic showing various Online Phone Operator job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Medical Phone Operator

Cardiology Associates

Fairhope, AL • On-site

$14.50 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Location: Fairhope Office
188 Hospital Drive, Fairhope, AL 36532
Located on the campus of Thomas Hospital
Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a primary point of contact for patients by providing exceptional customer service and ensuring prompt, accurate communication.
The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls in a fast-paced healthcare environment. Previous customer service or medical office experience is preferred, but we are willing to train motivated candidates who are eager to learn and grow.
This is a full-time, day shift position with no weekends and paid holidays off.
Schedule & Benefits
  • Monday-Friday
  • Day shift only
  • No weekends
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Paid sick leave
  • 401(k) with company match
  • Life insurance
  • AD&D insurance
  • Flexible spending account (FSA)
  • Free parking
  • Competitive pay
  • Supportive team environment

Responsibilities
  • Answer incoming patient calls promptly and professionally
  • Schedule appointments and assist with patient inquiries
  • Route calls to appropriate departments and clinical staff
  • Provide accurate information regarding appointments, messages, and office procedures
  • Maintain professionalism and excellent customer service at all times
  • Document patient communication accurately
  • Collaborate with team members to improve patient experience and workflow efficiency
  • Assist with general front-office communication tasks as needed

Qualifications
  • Previous customer service or healthcare experience preferred
  • Strong verbal and written communication skills
  • Excellent phone etiquette and interpersonal skills
  • Ability to multitask in a fast-paced medical office environment
  • Basic computer and Microsoft Office skills required
  • Positive attitude and willingness to learn
  • Ability to work effectively in a team setting

Work Location
Fairhope, Alabama - Thomas Hospital Campus

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