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Online Learning Support Jobs (NOW HIRING)

Fiesta Health

Learning Support Specialist

Savannah, GA · On-site

$18 - $24/hr

Are you a motivated person who will complete the 40 hr online training module required to take the RBT written exam? We are looking for a group of applicants motivated to get trained and then ...

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How much do online learning support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for online learning support in the United States is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $25.00 per hour, depending on experience, location, and employer.

What is an Online Learning Support job?

An Online Learning Support job involves assisting students, instructors, or organizations with online learning platforms, resources, and technical issues. Responsibilities may include troubleshooting technical problems, providing guidance on course navigation, and ensuring learners have access to necessary materials. This role helps enhance the online learning experience by offering technical and administrative support.

What does a typical day look like for someone in Online Learning Support?

A typical day in Online Learning Support involves assisting students and instructors with accessing course materials, troubleshooting technical problems, and answering questions about the LMS or other e-learning tools. You may also conduct virtual orientations, create or update help guides, and collaborate with instructors to improve online content delivery. The role often requires managing multiple requests through chat, email, or ticket systems and prioritizing urgent issues. This position offers a dynamic and collaborative environment, with opportunities to gain skills in educational technology and customer service while working closely with both students and faculty.

What are the key skills and qualifications needed to thrive in the Online Learning Support position, and why are they important?

To thrive as an Online Learning Support specialist, a strong background in educational technology, instructional support, and familiarity with digital learning platforms is typically required. Proficiency with Learning Management Systems (LMS) like Canvas or Moodle, video conferencing tools, and basic troubleshooting of common technical issues is essential. Exceptional communication, patience, and problem-solving skills help individuals effectively assist students and educators in virtual environments. These abilities are crucial to ensuring smooth learning experiences and maximizing engagement and success in online courses.

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Online Learning Support jobs near you
Senior Specialist Online Learning

Senior Specialist Online Learning

Boston Medical Center

Boston, MA • On-site

$62K - $91K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Boston Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

478th of 1,002 rated hospitals

Job description

The Senior Specialist Online Learning will develop, design, and implement effective digital learning solutions. This role is responsible for configuring, maintaining, and optimizing Workday Learning-BMCHS' Learning Management System (LMS). As a member of the Organizational Development and Effectiveness team, this role will ensure the organization has the appropriate technical solutions to deploy critical learning and development programs such as training compliance, performance management, and new employee orientation. The ideal candidate will combine technical expertise with strong customer service skills to support end-users across the health system.
ESSENTIAL RESPONSIBILITIES / DUTIES:
  • Administers and maintains the Workday Learning management system (LMS) including system configuration, customization, and user experience.
  • Assigns required onboarding, compliance, and annual trainings to all new employees weekly and tracks completion of assigned trainings for managers.
  • Manages and maintains courses within Workday Learning.
  • Supports internal customers with Workday Learning troubleshooting, access issues, and course registration.
  • Partners with Subject Matter Experts (SME) to create digital learning courses using adult learning instructional design principles.
  • Utilizes eLearning Authoring Tools (Articulate Storyline 360 and Synthesia) to develop digital courses which are interactive, informative, and branded appropriately.
  • Creates and maintains standard operating procedures for LMS and eLearning authoring tools.
  • Partners with HRIS team to test updates of Workday Learning quarterly and ensure proper functionality.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)
Job Requirements
REQUIRED EDUCATION AND EXPERIENCE:
Minimum of 3 to 5 years of experience in administering an LMS (Workday Learning).
Minimum of 2 years' experience in the design, development, and implementation of eLearning courses.
Familiarity with eLearning authoring tools such as Articulate Storyline 360 and Synthesia.
PREFERRED EDUCATION AND EXPERIENCE (If none, please enter "N/A"):
  • B.A./B.S. degree
  • 2-3 years experience facilitating workshops or trainings
  • Familiarity with graphic design or video editing software
  • Experience coordinating programs or projects for a large organization

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED (If none, please enter "N/A"):
N/A
CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED (If none, please enter "N/A"):
N/A
KNOWLEDGE, SKILLS & ABILITIES (KSAs) (If none, please enter "N/A"):
  • Proficiency in utilizing project management methodologies and organizational tools to track tasks, manage timelines, and ensure deliverable accuracy.
  • Ability to coordinate multi-departmental projects and facilitate group objectives within a cross-functional team environment.
  • Ability to synthesize complex information into clear oral and written reports for diverse internal and external stakeholders.
  • Ability to translate technical specifications, processes, and data into functional documentation or instructions for non-technical users.
  • Ability to diagnose, analyze, and resolve technical system errors or workflow bottlenecks.
  • Knowledge of the Microsoft Office Suite, including data analysis in Excel, document formatting in Word, and presentation design in PowerPoint.
  • Knowledge of inclusive workplace practices and the ability to apply equity-based principles to office workflows and cultural initiatives.

Compensation Range:
$62,500.00- $91,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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