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Online Learning Support Jobs in Michigan (NOW HIRING)

University of Michigan

Learning Specialist

Ann Arbor, MI · On-site

$45K - $50K/yr

Develop and implement targeted learning support plans tailored to each students' academic needs ... All time reporting will be done through Michigan's online server Wolverine Access; familiarity with ...

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Online Learning Support information

See Michigan salary details

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$37

How much do online learning support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for online learning support in Michigan is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $8.37 and $21.78 per hour, depending on experience, location, and employer.

What is an online learning support?

An Online Learning Support job involves assisting students, instructors, or organizations with online learning platforms, resources, and technical issues. Responsibilities may include troubleshooting technical problems, providing guidance on course navigation, and ensuring learners have access to necessary materials. This role helps enhance the online learning experience by offering technical and administrative support.

What does an online learning support do?

A typical day in Online Learning Support involves assisting students and instructors with accessing course materials, troubleshooting technical problems, and answering questions about the LMS or other e-learning tools. You may also conduct virtual orientations, create or update help guides, and collaborate with instructors to improve online content delivery. The role often requires managing multiple requests through chat, email, or ticket systems and prioritizing urgent issues. This position offers a dynamic and collaborative environment, with opportunities to gain skills in educational technology and customer service while working closely with both students and faculty.

What are the key skills and qualifications needed to thrive in online learning support?

To thrive as an Online Learning Support specialist, a strong background in educational technology, instructional support, and familiarity with digital learning platforms is typically required. Proficiency with Learning Management Systems (LMS) like Canvas or Moodle, video conferencing tools, and basic troubleshooting of common technical issues is essential. Exceptional communication, patience, and problem-solving skills help individuals effectively assist students and educators in virtual environments. These abilities are crucial to ensuring smooth learning experiences and maximizing engagement and success in online courses.

What are popular job titles related to Online Learning Support jobs in Michigan? For Online Learning Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Online Learning Support jobs in Michigan look for? The top searched job categories for Online Learning Support jobs in Michigan are:
Online Learning Support jobs near you
Infographic showing various Online Learning Support job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,366 per year, or $21.3 per hour.

Federal Work Study - Online Learning 2026-2027

Bay College

Escanaba, MI • On-site

$13.73/hr

Full-time

Re-posted 19 days ago

Job description

Position Details
Position Information
Position Title
Federal Work Study - Online Learning 2026-2027
Pay Grade Level
FLSA
Benefits
Department
Online Learning
Campus Location
Escanaba
Pay Rate
$13.73 per hour
Min Salary
Max Salary
FTE
0.4
Position Type
Student
Job Summary/Basic Function
The Online Learning student employee will assist the Online Learning Department in providing quality support to those who utilize online technologies at Bay College.
The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on-the-job experience for future employment, and give the student flexibility to work around class schedules.
Minimum Qualifications
- Experience with online/hybrid courses in Blackboard and myBay
- Experience with Microsoft office and Google Drive/Docs
- Enthusiastic to learn new technology and software.
- Familiar with general computer technology, including tablets and smart phones.
- Experience providing customer service.
- Enjoys working with people.
- Able to communicate effectively and with a positive attitude.
- Able to follow established procedures and closely follow written and oral directions.
- Attentive to detail.
- A high level of personal integrity.
- A registered student of Bay College who is enrolled in the Fall and/or Winter semester.
Must be a Bay College student in the work study program to be considered for this position. Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA). Work-study requires that you are enrolled for a minimum of six credits that applies towards semester you are employed. You must maintain Satisfactory Academic Progress.
Preferred Qualifications
Months Per Year
Work Hours
Average 10-15 hours per week, dependent upon your work study award.
Supervision Exercised
N/A
Supervision Received
Works under the Executive Director of Online Learning and Instructional Design.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; move around the Center; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Duties
Job Duty
  • Providing technical assistance to students.
  • Assisting with troubleshooting questions and/or problems related to Online Learning.
  • Assisting with designing, developing, and delivering training.
  • Assisting with the development of instructional products.
  • Ensure students complete the Online Learning Orientation (OLO)
  • Remediates inaccessible digital documents to meet accessibility guidelines.
  • Resolves tickets in the online help ticketing que.
  • Other activities as assigned by the Executive Director of Online Learning or the Instructional Designer that contributes to the advancement and success of online programs at Bay College.

Department Information
Contact(s)
Beth Berube, Director of Human Resources
Shena Turan, Human Resources Specialist
Contact Phone/Extension
906-217-4016
Contact Email
hr@baycollege.edu
Contact Fax
906-217-1625
Posting Detail Information
Posting Number
Posting Date
03/20/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link for Internal Postings
https://careers.baycollege.edu/postings/2787

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