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Online Learning Support Jobs (NOW HIRING)

Internationalschools

Experience in learning support, preferably in an educational setting. Relevant certifications or ... All post holders are subject to appropriate vetting procedures, including an online due diligence ...

Taylor University

Online Learning Faculty

Upland, IN · On-site +1

Engage in regular and substantive interaction with students, provide timely and meaningful feedback, support student success, and maintain a positive and inclusive online learning environment.

Harvard University

Online Learning Fellow

Cambridge, MA · On-site

$68K/yr

The TLL supports faculty members at the Harvard Graduate School of Education (HGSE) as they create residential and online learning experiences using a variety of pedagogical and technological ...

Taylor University

Engage in regular and substantive interaction with students, provide timely and meaningful feedback, support student success, and maintain a positive and inclusive online learning environment.

Harvard University

Online Learning Fellow

Cambridge, MA · On-site

$68K/yr

The TLL supports faculty members at the Harvard Graduate School of Education (HGSE) as they create residential and online learning experiences using a variety of pedagogical and technological ...

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How much do online learning support jobs pay per hour?

As of May 30, 2026, the average hourly pay for online learning support in the United States is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $25.00 per hour, depending on experience, location, and employer.

What is an Online Learning Support job?

An Online Learning Support job involves assisting students, instructors, or organizations with online learning platforms, resources, and technical issues. Responsibilities may include troubleshooting technical problems, providing guidance on course navigation, and ensuring learners have access to necessary materials. This role helps enhance the online learning experience by offering technical and administrative support.

What are the key skills and qualifications needed to thrive in the Online Learning Support position, and why are they important?

To thrive as an Online Learning Support specialist, a strong background in educational technology, instructional support, and familiarity with digital learning platforms is typically required. Proficiency with Learning Management Systems (LMS) like Canvas or Moodle, video conferencing tools, and basic troubleshooting of common technical issues is essential. Exceptional communication, patience, and problem-solving skills help individuals effectively assist students and educators in virtual environments. These abilities are crucial to ensuring smooth learning experiences and maximizing engagement and success in online courses.

What does a typical day look like for someone in Online Learning Support?

A typical day in Online Learning Support involves assisting students and instructors with accessing course materials, troubleshooting technical problems, and answering questions about the LMS or other e-learning tools. You may also conduct virtual orientations, create or update help guides, and collaborate with instructors to improve online content delivery. The role often requires managing multiple requests through chat, email, or ticket systems and prioritizing urgent issues. This position offers a dynamic and collaborative environment, with opportunities to gain skills in educational technology and customer service while working closely with both students and faculty.
More about Online Learning Support jobs
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Online Learning Support jobs near you
Infographic showing various Online Learning Support job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $50,902 per year, or $24.5 per hour.

Online Learning Specialist

Association for Professionals in Infection Control and Epidemiology, Inc.

Arlington, VA • On-site, Remote

$55K - $60K/yr

Full-time

Posted 22 days ago

Job description

Description
ONLINE LEARNING SPECIALIST
Please note: This is a full remote opportunity
The Online Learning Specialist I is responsible for the execution and delivery of APIC's online education portfolio, with primary focus on webinar operations, LMS course setup, and virtual learning environments. This position is technology-forward, requiring a strong interest and aptitude in learning management systems (LMS), virtual platforms, and course authoring tools.
The ability to exercise good judgment in a variety of situations, along with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities is essential. The Online Learning Specialist I must be able to work under pressure at times to manage a wide variety of activities while maintaining a high level of accuracy and customer service.
This position supports the goals and mission of APIC and has visibility and significant interaction with members.
Requirements
Education/Experience:
  • Associates Degree or equivalent number of years experience
  • 1-3 years of experience in administrative support, education programs, or online learning support
  • 1-3 years of experience with LMS platforms, virtual meeting tools (e.g., Zoom, Microsoft Teams), or virtual event platforms
  • Excellent customer service, interpersonal, verbal, and oral communication skills; ability to work collaboratively with a variety of work styles

Knowledge, Skills, and Abilities:
  • Strong technical aptitude and interest in learning new systems and tools
  • Experience with LMS platforms and/or course authoring tools (e.g., Articulate 360) preferred
  • Exceptional organizational skills with the ability to prioritize multiple tasks while maintaining strong attention to detail
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Self-management: Sets well-defined and realistic goals; takes initiative, monitors progress, and is motivated to achieve; manages time effectively and successfully balances multiple and competing priorities
  • Results-oriented with the ability to work in a fast-paced environment and meet critical deadlines
  • Customer service oriented with a commitment to quality service and responsiveness
  • Oral communication: Ability to communicate information clearly and concisely with individuals at all levels, including board members and member volunteers
  • Written communication: Ability to effectively communicate information and ideas in writing
  • Confidentiality: Ability to work with and maintain confidential data and information
  • Ability to work independently and collaboratively as part of a team

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