Aisles Online Shopper
Burlington, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Burlington, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
West Des Moines, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
West Des Moines, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Ankeny, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Ankeny, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Des Moines, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Des Moines, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Urbandale, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Urbandale, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Altoona, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Altoona, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Cedar Rapids, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Cedar Rapids, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Spencer, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Spencer, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Keokuk, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Keokuk, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Altoona, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Altoona, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Centerville, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Centerville, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Newton, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Newton, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Grinnell, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Grinnell, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Des Moines, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Aisles Online Shopper
Des Moines, IA · On-site
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...
Online Helpdesk information
See Iowa salary details
$11.97 - $13.77
2% of jobs
$13.77 - $15.58
6% of jobs
$15.58 - $17.39
12% of jobs
$17.89 is the 25th percentile. Wages below this are outliers.
$17.39 - $19.19
17% of jobs
The median wage is $20.64 / hr.
$19.19 - $21
16% of jobs
$21 - $22.80
16% of jobs
$23.71 is the 75th percentile. Wages above this are outliers.
$22.80 - $24.61
12% of jobs
$24.61 - $26.42
7% of jobs
$26.42 - $28.22
6% of jobs
$28.22 - $30.03
3% of jobs
$30.03 - $31.84
2% of jobs
$11
$21
$31
How much do online helpdesk jobs pay per hour?
As of May 28, 2026, the average hourly pay for online helpdesk in Iowa is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.38 per hour, depending on experience, location, and employer.
What is an Online Helpdesk job?
An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.
What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?
To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.
What does a typical day look like for someone working in an Online Helpdesk role?
A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
More about Online Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Iowa? The most popular types of Helpdesk jobs in Iowa are:
What are popular job titles related to Online Helpdesk jobs in Iowa? For Online Helpdesk jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Iowa look for? The top searched job categories for Online Helpdesk jobs in Iowa are:
What cities in Iowa are hiring for Online Helpdesk jobs? Cities in Iowa with the most Online Helpdesk job openings:
Hy-Vee rating
6.3
Based on 1,604 frontline employees who took The Breakroom Quiz
41st of 113 rated grocery stores
Job description
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Shopper
Department: Aisles Online
FLSA: Non-Exempt
General Function
Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.
Core Competencies:
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities
Secondary Duties and Responsibilities
Education and Experience
High school diploma or equivalent preferred.
Knowledge, Skills, Abilities and Worker Characteristics
Physical Requirements
Working Conditions
The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.
Equipment Used to Perform Job
Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).
Contacts
Has daily contact with store personnel, customers, and the general public.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Shopper
Department: Aisles Online
FLSA: Non-Exempt
General Function
Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.
Core Competencies:
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
- Makes an effort to learn customers' names and to address them by name whenever possible.
- Assists customers by: (examples include)
- Escorting them to the products they are looking for.
- Securing products that are out of reach.
- Loading or unloading heavy items.
- Making note of and passing along customer suggestions or requests.
- Performing other tasks in every way possible to enhance the shopping experience.
- Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
- Accurately selects groceries ordered online by customers.
- Selects highest quality produce, meat, and other fresh products.
- Selects, scans, and bags items from all temperature zones.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
- Tenders customer orders through POS and charge the customer's credit card.
- Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.
- Ensures products maintain proper temperature through the entire process.
- Cart to and place in holding area for pick-up.
- Lift, carry, and load groceries into customer vehicle.
- Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
- Performs other job-related duties and special projects as required.
Education and Experience
High school diploma or equivalent preferred.
Knowledge, Skills, Abilities and Worker Characteristics
- Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
- Good verbal and written communication skills.
- Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
- Ability to identify problems, develop and execute solutions.
- Must possess the ability to substitute products for customers, upon request and unavailability.
- Well organized, able to multi-task, and work in a fast-paced environment.
- Ability to work independently and complete daily workload with limited supervision.
Physical Requirements
- Visual requirements include: ability to see detail at near range with or without correction.
- Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
- Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
Working Conditions
The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.
Equipment Used to Perform Job
Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).
Contacts
Has daily contact with store personnel, customers, and the general public.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
About Hy-Vee
Sourced by ZipRecruiter
Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1930