IT Manager
$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Davenport, IA · On-site
... managing classroom audio-visual (AV) equipment for the College. Additionally, this position is ... Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and ...
Davenport, IA · On-site
... managing classroom audio-visual (AV) equipment for the College. Additionally, this position is ... Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and ...
Davenport, IA · On-site
... managing classroom audio-visual (AV) equipment for the College. Additionally, this position is ... Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and ...
Davenport, IA · On-site
... managing classroom audio-visual (AV) equipment for the College. Additionally, this position is ... Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and ...
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...
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Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...
Are you passionate about technology, helping others succeed, and finding ways to improve business processes? Then the IT Training & Knowledge Management Specialist would be a great fit for you! In ...
New
Are you passionate about technology, helping others succeed, and finding ways to improve business processes? Then the IT Training & Knowledge Management Specialist would be a great fit for you! In ...
New
Bettendorf, IA · On-site
The individual must be a willing helper and team member who can also work independently and stay on ... The IT Systems Manager should be able to independently administer the company network, including ...
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Bettendorf, IA · On-site
The individual must be a willing helper and team member who can also work independently and stay on ... The IT Systems Manager should be able to independently administer the company network, including ...
Are you passionate about technology, helping others succeed, and finding ways to improve business processes? Then the IT Training & Knowledge Management Specialist would be a great fit for you! In ...
New
Quick apply
Are you passionate about technology, helping others succeed, and finding ways to improve business processes? Then the IT Training & Knowledge Management Specialist would be a great fit for you! In ...
New
Bettendorf, IA · On-site
The individual must be a willing helper and team member who can also work independently and stay on ... The IT Systems Manager should be able to independently administer the company network, including ...
Quick apply
Bettendorf, IA · On-site
The individual must be a willing helper and team member who can also work independently and stay on ... The IT Systems Manager should be able to independently administer the company network, including ...
... manage application and/or infrastructure to attain all IT service level agreements for the user ... and mentoring to help individuals and teams develop and grow, helping to ensure overall ...
... manage application and/or infrastructure to attain all IT service level agreements for the user ... and mentoring to help individuals and teams develop and grow, helping to ensure overall ...
$96K - $113K/yr
Description Project Manager, IT The Waldinger Corporation | Des Moines, IA | Full-time | The ... As Waldinger expands its investment in AI-driven tools and automation, this role will also help ...
$96K - $113K/yr
Description Project Manager, IT The Waldinger Corporation | Des Moines, IA | Full-time | The ... As Waldinger expands its investment in AI-driven tools and automation, this role will also help ...
West Des Moines, IA · On-site
$93K - $114K/yr
As our IT Manager - Appian, you will lead the strategy, delivery, and ongoing evolution of the ... At Athene, you'll help shape enterprise technology while working alongside Apollo, one of the world ...
West Des Moines, IA · On-site
$93K - $114K/yr
As our IT Manager - Appian, you will lead the strategy, delivery, and ongoing evolution of the ... At Athene, you'll help shape enterprise technology while working alongside Apollo, one of the world ...
West Des Moines, IA · On-site
$93K - $114K/yr
As our IT Manager - Appian, you will lead the strategy, delivery, and ongoing evolution of the ... At Athene, you'll help shape enterprise technology while working alongside Apollo, one of the world ...
West Des Moines, IA · On-site
$93K - $114K/yr
As our IT Manager - Appian, you will lead the strategy, delivery, and ongoing evolution of the ... At Athene, you'll help shape enterprise technology while working alongside Apollo, one of the world ...
Garner, IA · On-site
$180K/yr
Oversee IT service management (ITSM), asset management, and approximately 1,000 endpoints across ... ESOP (Employee Stock Ownership Plan): 30% - build real ownership in the company you help grow
Garner, IA · On-site
$180K/yr
Oversee IT service management (ITSM), asset management, and approximately 1,000 endpoints across ... ESOP (Employee Stock Ownership Plan): 30% - build real ownership in the company you help grow
Johnston, IA · On-site +1
$185K/yr
Overview Corporate Tools is looking to hire an IT Infrastructure Manager. What does that mean here? It means you're the one keeping our networks flowing, our packets behaving, and our infrastructure ...
Johnston, IA · On-site +1
$185K/yr
Overview Corporate Tools is looking to hire an IT Infrastructure Manager. What does that mean here? It means you're the one keeping our networks flowing, our packets behaving, and our infrastructure ...
Mason City, IA · On-site
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
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Mason City, IA · On-site
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
Mason City, IA · On-site
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
Quick apply
Mason City, IA · On-site
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
Mason City, IA · On-site
$19.50/hr
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
Mason City, IA · On-site
$19.50/hr
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
Manage enterprise IT projects, including planning, budgeting, resource allocation, risk management, and execution. * Define product strategy, roadmap, and lifecycle management for enterprise IT ...
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Manage enterprise IT projects, including planning, budgeting, resource allocation, risk management, and execution. * Define product strategy, roadmap, and lifecycle management for enterprise IT ...
Mason City, IA · On-site
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
Mason City, IA · On-site
Document solutions and maintain helpdesk ticket information and transactions as required. * Work with the IT Manager to resolve high level hardware and software issues. * Resolve problems, provide ...
$35.2K - $42.7K
1% of jobs
$42.7K - $50.1K
6% of jobs
$50.1K - $57.5K
8% of jobs
$62.9K is the 25th percentile. Wages below this are outliers.
$57.5K - $64.9K
13% of jobs
$64.9K - $72.4K
14% of jobs
The median wage is $75.8K / yr.
$72.4K - $79.8K
17% of jobs
$79.8K - $87.2K
13% of jobs
$90.2K is the 75th percentile. Wages above this are outliers.
$87.2K - $94.7K
8% of jobs
$94.7K - $102.1K
7% of jobs
$102.1K - $109.5K
7% of jobs
$109.5K - $116.9K
5% of jobs
$35.2K
$78.7K
$116.9K
| Aspect | It Helpdesk Manager | It Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Supervises helpdesk team, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | IT departments across industries, corporate helpdesks | Helpdesk and support centers, IT service providers |
The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

IT Manager
A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.
Key Responsibilities
AI & Automation Responsibilities
Qualifications
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Recruiting and staffing services
1 - 10 Employees
Rochester, MI, US